Excellent shopping experience. My new Confessions 2 Vinyl record just arrived intact... as if Madonna packed and posted the item herself...she is a perfectionist. Many thanks to Chalkys' Team. Keep do... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have bought from Chalkys many times as they have great prices, a vast catalogue of items and excellent service. Excellent communication and updates, fast shipping and well packaged items make them a g... See more
Company replied
Love that there's free delivery on all UK orders. Pre-order new releases and shipped to arrive on day of release (in this case, Madonna's Confessions II CD). Competitive prices too. Also love not havi... See more
Company replied
My Cd arrived on time and was really well packaged. I discovered Chalky's firstly through their ebay shop,but then found their website which I now use as well. Their website has a smart retro look and... See more
Company replied
Company details
Written by the company
We sell a range of media products, from top albums through to new release movies and TV shows, all direct to your door at the best prices possible. We also have an extended back catalogue so check us out, we're bound to have what you're looking for!
Contact info
United Kingdom
- help@chalkys.com
- www.chalkys.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Hassle Free Transaction...Nice Sealed…
Hassle Free Transaction...Nice Sealed Box Set Recommended Seller....Cheers.
July 10, 2026
Reply from Chalkys
Hi Stephen,
Thanks so much for the fantastic review! We are thrilled you had a hassle-free transaction and loved your sealed box set. We really appreciate your recommendation!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Geoff,
Thank you so much for your fantastic review! We are thrilled to hear you had such a positive experience. Your feedback means a lot to us!
Kind regards
Rachael
Assistant Customer Service Manager
I got a great deal
I was looking for a reasonably priced record player for an elderly aunts birthday present. I got exactly what I was looking for at a substantially lower price than some of the big name stores that you find in retail parks. Delivery was really fast. Great service all round.
December 29, 2025
Reply from Chalkys
Good morning,
Thank you very much for leaving us a Trustpilot review.
I am pleased to hear that you found what you are looking for!
Have a great weekend and happy birthday to your Aunt!
Kind regards
Ryan
Customer Service Manager
Packed well and delivered in a timely…
Packed well and delivered in a timely manner. Thank you!
July 1, 2026
Reply from Chalkys
Good morning,
Thank you for your positive feedback!
I am happy to hear that your order was delivered without an issue.
Have a great weekend!
Kind regards
Ryan
Customer Service Manager
Reply from Chalkys
Hi Rob,
Thank you very much for your 5* review.
I am happy to hear that we have a long returning customer!
Kind regards
Ryan
Customer Service Manager
Great PlaceTo Music Shop
My Cd arrived on time and was really well packaged. I discovered Chalky's firstly through their ebay shop,but then found their website which I now use as well. Their website has a smart retro look and is really easy to navigate and use. Their customer service is really good too. Prices are always good as well and they often have exclusive editions of albums/CDs you an't get anywhere else. It's like a great independant record store, but online.They have a mix of pre-orders and curent albums and legacy relaeses as well.They keep you updated on your orders as well. Searching for music on their site is really easy as well. A great place to buy from for sure
July 8, 2026
Reply from Chalkys
Hi Matt,
Thank you for a glowing review!
I am glad to hear that you are happy with our store. We hope to serve you again soon!
Kind regards
Ryan
Customer Service Manager
I'm in the EU so it takes some time
I'm in the EU so it takes some time, but I always get whats been ordered.
July 8, 2026
Reply from Chalkys
Good morning,
Thank you for your review!
I am happy to hear that you are pleased regardless of the delivery time.
We are desperately working on getting this lower and hope to have this reduced to a minimum soon.
Have a great weekend!
Kind regards
Ryan
Customer Service Manager
Reply from Chalkys
Hi Mike,
Thank you for your review!
I am pleased to hear that you are happy with our store!
Kind regards
Ryan
Customer Service Manager
Absolute brilliant independent online…
Absolute brilliant independent online record store, especially for collectors like myself.
Big variety of albums at the average price but with free delivery.
July 16, 2026
Unprompted review
Reply from Chalkys
Good morning,
Thank you very much for your positive review!
I am glad to hear that you are happy with our service.
Have a great weekend!
Kind regards
Ryan
Customer Service Manager
Chalkys .Get on board!
Chalky's is a good reliable company I've bought from them for many years now ,any problems are soon rectified I have no complaints against the company.
July 1, 2026
Reply from Chalkys
Hi John,
Thank you for your fantastic review! We truly appreciate your long-standing loyalty and are so glad to hear you consider Chalky's a reliable company. It is great to know that any issues you have had were quickly resolved. We value your continued support!
Kind regards
Rachael
Assistant Customer Service Manager
Really happy with the service
Really happy with the service, clarity and ease of use of your website and speed of delivery!
July 8, 2026
Reply from Chalkys
Hi Francis,
Thank you for your wonderful review! We are so happy to hear you are really pleased with everything! Thank you for the kind words.
Kind regards
Rachael
Assistant Customer Service Manager
I had a great experience with Chalkys
I had a great experience with Chalkys. Great customer service. Highly Recommended. Will purchase from them again.
July 15, 2026
Unprompted review
Reply from Chalkys
Hi Richard,
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Chalkys and that you found our customer service helpful. We truly appreciate your recommendation and your business.
Kind regards,
Rachael
Assistant Customer Service Manager
Great seller nice item cd it was fab…
Great seller nice item cd it was fab delivery service spot on time thank you so very much
July 8, 2026
Reply from Chalkys
Hello,
Thank you for your fantastic review! We are thrilled to hear that you loved the CD and that our delivery service met your expectations. We truly appreciate your kind words.
Kind regards,
Rachael
Assistant Customer Service Manager
FAST and friendly
Stones new album arrived on day one of release with t he nice touch of an extra promotional card
July 8, 2026
Reply from Chalkys
Hi Clive,
Thank you for your fantastic review! We are thrilled your new Stones album arrived right on release day, and we are glad you enjoyed the extra promotional card. Thank you for sharing your experience.
Kind regards
Rachael
Assistant Customer Service Manager
Best value in the UK
As usual, Chalkys provided the best value in the UK, delivered promptly and safely. Think I've bought 5 CDs and 2 albums from them already this year, with great service each time. What more do you want?
June 30, 2026
Reply from Chalkys
Hi Gary,
Thank you so much for your incredible loyalty and this fantastic review! We are thrilled to hear that you consistently find Chalkys to be the best value in the UK and that your CDs and albums always arrive promptly and safely. We truly appreciate your kind words about our service.
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Mario,
Thank you for your fantastic review! We are so glad your order arrived reliably and exactly when expected. We really appreciate you taking the time to share your positive experience!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Marc,
Thank you so much for your fantastic review! We are thrilled to hear that you found our pricing fair and our shipping secure. We always strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Scott,
Thank you for your review! We are glad to hear your delivery arrived on time and that you would use us again. We appreciate your business!
Kind regards
Rachael
Assistant Customer Service Manager
Easy to order
Easy to order, was a preorder which was delivered on release day in good condition. Thank you.
July 1, 2026
Reply from Chalkys
Hi Nick,
Thank you for your review! We are so pleased to hear that your pre-order was easy to place and arrived on release day in great condition. We really appreciate your kind words!
Kind regards
Rachael
Assistant Customer Service Manager
Good prices and quick delivery
July 8, 2026
Reply from Chalkys
Hi Bruce,
Thank you for your review! We are glad to hear you are happy with our prices and quick delivery. We appreciate your feedback!
Kind regards
Rachael
Assistant Customer Service Manager
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