Excellent shopping experience. My new Confessions 2 Vinyl record just arrived intact... as if Madonna packed and posted the item herself...she is a perfectionist. Many thanks to Chalkys' Team. Keep do... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have bought from Chalkys many times as they have great prices, a vast catalogue of items and excellent service. Excellent communication and updates, fast shipping and well packaged items make them a g... See more
Company replied
Love that there's free delivery on all UK orders. Pre-order new releases and shipped to arrive on day of release (in this case, Madonna's Confessions II CD). Competitive prices too. Also love not havi... See more
Company replied
My Cd arrived on time and was really well packaged. I discovered Chalky's firstly through their ebay shop,but then found their website which I now use as well. Their website has a smart retro look and... See more
Company replied
Company details
Written by the company
We sell a range of media products, from top albums through to new release movies and TV shows, all direct to your door at the best prices possible. We also have an extended back catalogue so check us out, we're bound to have what you're looking for!
Contact info
United Kingdom
- help@chalkys.com
- www.chalkys.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Chalkys
Hi Mario,
Thank you for your fantastic review! We are so glad your order arrived reliably and exactly when expected. We really appreciate you taking the time to share your positive experience!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Marc,
Thank you so much for your fantastic review! We are thrilled to hear that you found our pricing fair and our shipping secure. We always strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Scott,
Thank you for your review! We are glad to hear your delivery arrived on time and that you would use us again. We appreciate your business!
Kind regards
Rachael
Assistant Customer Service Manager
Easy to order
Easy to order, was a preorder which was delivered on release day in good condition. Thank you.
July 1, 2026
Reply from Chalkys
Hi Nick,
Thank you for your review! We are so pleased to hear that your pre-order was easy to place and arrived on release day in great condition. We really appreciate your kind words!
Kind regards
Rachael
Assistant Customer Service Manager
Good prices and quick delivery
July 8, 2026
Reply from Chalkys
Hi Bruce,
Thank you for your review! We are glad to hear you are happy with our prices and quick delivery. We appreciate your feedback!
Kind regards
Rachael
Assistant Customer Service Manager
Chalky experience
Chalky website is easy to use,
The delivery was excellent, the record arrived safely and on the day of issue. The prices at Chalkys is as good as anywhere on the net.
July 15, 2026
Reply from Chalkys
Hi Don,
Thank you very much for your wonderful review! We are delighted to hear that you found our website user-friendly and that your record arrived safely on its release day. We truly appreciate your business.
Kind regards,
Rachael
Assistant Customer Service Manager
Quick arrival, well packaged, great price
I ordered a deluxe 3cd boxset at a reasonable price and it arrived nice and quickly, well packaged to protect it. Happy with purchase and can fully recommend this company
July 7, 2026
Reply from Chalkys
Hi Rebecca,
Thank you for your wonderful review! We are so glad to hear you are happy with your 3CD boxset and that it arrived quickly and safely. We appreciate your recommendation!
Kind regards
Rachael
Assistant Customer Service Manager
Fantastic
Fantastic!
I received my pre-ordered copies of Madonna's Confessions II on the day of release. Immaculately wrapped and packaged. Superb service - have bought several vinyls from Chalk's since.
July 7, 2026
Reply from Chalkys
Hi Paul,
Thank you so much for your fantastic review! We are thrilled to hear you have had such great experiences with us, especially with your Madonna pre-orders. We really appreciate your continued support!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Brandon,
Thank you so much for your wonderful review! We are thrilled to hear you are pleased with the quality of your shirt. We truly appreciate your support!
Kind regards
Rachael
Assistant Customer Service Manager
Great price and good delivery.
June 29, 2026
Reply from Chalkys
Hi Andrew,
Thank you for your wonderful feedback! We are delighted to hear that you were pleased with our prices and delivery. We truly appreciate you taking the time to leave us a review.
Kind regards,
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Anne,
Thank you for your wonderful feedback! We are pleased to hear that you are satisfied with our prompt delivery and communication. We appreciate your business.
Kind regards,
Rachael
Assistant Customer Service Manager
Excellent service from start to finish.
June 29, 2026
Reply from Chalkys
Hello,
Thank you for your fantastic review! We are thrilled to hear you experienced excellent service from start to finish. Thank you for taking the time to leave such a positive review.
Kind regards
Rachael
Assistant Customer Service Manager
I was extremely impressed with my…
I was extremely impressed with my purchase which arrived quickly and good value for money Thank you
June 29, 2026
Reply from Chalkys
Hi Glenn,
We are pleased to hear you were impressed with your purchase and our quick delivery! Thank you for sharing your positive experience.
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Carl,
That is fantastic to hear! We are so glad you had a great experience with our delivery. Thank you for the wonderful review!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Joseph,
We are so glad to hear you had a straightforward and positive experience with us! We appreciate you taking the time to share your feedback.
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Phil,
Thank you for your fantastic review! We are so glad to hear you had a good experience and that you were happy with our service. We really appreciate your kind words.
Kind regards
Rachael
Assistant Customer Service Manager
This is a scam they charged me £56…
This is a scam they charged me £56 pounds postage for an £11 LP and did not tell me cost of shipping upfront I tried to cancel the payment and could not and sent them loads of emails with no response. Don’t buy from this company
July 1, 2026
Reply from Chalkys
Hi Karen,
We are very sorry to hear about this concerning experience. This certainly does not sound like our standard procedure, especially for a UK order.
Could you please contact us directly at help@chalkys.com with details of your order? We'd like to investigate this immediately, as there should be no postal charges for a UK order shipped via Royal Mail.
Kind regards
Rachael
Assistant Customer Service Manager
Great service every time
Great service every time. Items alway come on the day of release. Thank you.
July 1, 2026
Reply from Chalkys
Hi Louise,
Thank you so much for your continued support and kind words! We are thrilled to know you consistently receive great service and that your items always arrive on release day. We truly appreciate it!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Colin,
Thank you for the great feedback! We are glad to hear your order arrived quickly and was well-packaged.
Kind regards
Rachael
Assistant Customer Service Manager
Vinyl
I was nervous ordering from a company I didn't know but they delivered the LP in excellent condition. Price was good. And good customer service
July 1, 2026
Reply from Chalkys
Hello,
Thank you for taking a chance on us! We are so glad to hear we could alleviate your initial nervousness by delivering your LP in excellent condition, offering a good price, and providing great customer service. We truly appreciate your feedback!
Kind regards
Rachael
Assistant Customer Service Manager
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