Excellent shopping experience. My new Confessions 2 Vinyl record just arrived intact... as if Madonna packed and posted the item herself...she is a perfectionist. Many thanks to Chalkys' Team. Keep do... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have bought from Chalkys many times as they have great prices, a vast catalogue of items and excellent service. Excellent communication and updates, fast shipping and well packaged items make them a g... See more
Company replied
Love that there's free delivery on all UK orders. Pre-order new releases and shipped to arrive on day of release (in this case, Madonna's Confessions II CD). Competitive prices too. Also love not havi... See more
Company replied
My Cd arrived on time and was really well packaged. I discovered Chalky's firstly through their ebay shop,but then found their website which I now use as well. Their website has a smart retro look and... See more
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Company details
Written by the company
We sell a range of media products, from top albums through to new release movies and TV shows, all direct to your door at the best prices possible. We also have an extended back catalogue so check us out, we're bound to have what you're looking for!
Contact info
United Kingdom
- help@chalkys.com
- www.chalkys.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Chalkys
Hello,
Thank you for your kind words! We are so happy to hear that you found our team helpful and nice, and that you're satisfied with our prices. We really appreciate your support!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Karl,
Thank you for your kind words! We are pleased to know you were happy with our prompt delivery, excellent packaging, and free delivery service. We appreciate your support!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Barry,
We are so glad to hear that you had a smooth and affordable experience with us, and that your order arrived in great condition! Thank you for the positive feedback!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Sharon,
Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with our quick delivery. We really appreciate your support!
Kind regards
Rachael
Assistant Customer Service Manager
Great value
Great value! Only small gripe was that the CD case had a crack in (presumably damage sustained during delivery) but I’m not too fussed and it’s one of the best albums I’ve ever had the pleasure of owning (Raye, This Music May Contain Hope)
March 25, 2026
Reply from Chalkys
Hi Frankie,
Thank you for taking the time to leave a review of your recent purchase. We are thrilled to hear that you're enjoying the album "This Music May Contain Hope" by Raye!
We are sorry to hear about the cracked CD case and any damage sustained during delivery. We have reached out to you directly to address this issue and ensure your satisfaction.
Thank you again for your feedback, and we look forward to serving you in the future.
Kind regards
Rachael
Assistant Customer Service Manager
I’d never heard if this company before…
I’d never heard if this company before but I’m so happy I took a gamble and ordered my vinyl from them. The best price, free fast delivery. I was so impressed. Well packaged as well.
April 30, 2026
Reply from Chalkys
Hi Karen,
Thank you so much for taking a chance on us and for sharing your positive experience! We're thrilled to hear you were happy with the price, fast delivery, and packaging. We really appreciate your kind words!
Kind regards
Rachael
Assistant Customer Service Manager
Trusted Place for Vinyls
The best place I have found for vinyls even here in Australia! Best prices for vinyls and shipping, fast communication and delivered in the expected timeframe in great condition.
April 24, 2026
Reply from Chalkys
Hi Sam,
Thank you so much for your kind words! We are thrilled to hear that you are happy with our selection, prices, communication and shipping. We really appreciate you taking the time to leave a review.
Kind regards
Rachael
Assistant Customer Service Manager
good site with quick delivery
April 24, 2026
Reply from Chalkys
Hello,
We are so glad to hear you had a great experience with us! Thank you for the fantastic review.
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hello,
Thank you so much for the awesome feedback! We are thrilled you were happy with our packing, service, and pricing!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Chris,
Thank you for your fantastic review. We are glad everything went smoothly for you. Thank you for your business.
Kind regards
Rachael
Assistant Customer Service Manager
Damaged cd case.
Brand new cd arrived cracked for the second time. I sent an email raising the issue and was offered free postage to return it as well as 20% off my next purchase. Not happy with the damaged item but very happy with the customer service.
April 30, 2026
Reply from Chalkys
Hi Frank,
We sincerely apologise for the inconvenience caused by receiving a cracked CD case. Thank you for bringing this to our attention. We are glad to hear that our customer service team was able to offer a solution that met your satisfaction. We truly appreciate your patience and understanding!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Slavi,
Thank you for your positive feedback. We really appreciate your support.
Best regards,
Rachael
Assistant Customer Service Manager
Great vinyl online shopping experience!
April 29, 2026
Reply from Chalkys
Hi Adam,
Thank you so much for your positive review! We are thrilled to hear you had a great experience shopping for vinyl with us. We really appreciate your support.
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Dennis,
Thank you for your feedback! We are so glad to hear that you found our pricing competitive and our delivery fast and efficient. We appreciate your support!
Kind regards
Rachael
Assistant Customer Service Manager
all good everything as expected
all good everything as expected , always a good service even when I've needed to return items although not many over the years.
April 28, 2026
Reply from Chalkys
Hi Neil,
Thank you so much for your feedback! We are so glad to hear that you have consistently had a good experience with our service, even when needing to return items. We appreciate your support over the years!
Kind regards
Rachael
Assistant Customer Service Manager
On time well packaged and good record…
On time well packaged and good record company to deal with
April 29, 2026
Reply from Chalkys
Hello,
Thank you for your positive feedback! We appreciate your support!
Kind regards
Rachael
Assistant Customer Service Manager
Met my needs and expectations.
April 29, 2026
Reply from Chalkys
Hello,
Thank you for your feedback! We are so glad to hear that we met your needs and expectations. We appreciate your support!
Kind regards
Rachael
Assistant Customer Service Manager
Excellent quality
April 29, 2026
Reply from Chalkys
Hi Mike,
Thank you for your feedback! We're pleased to hear that you are happy with the excellent quality. We appreciate your support!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hello,
Thank you so much for the recommendation and positive feedback! We appreciate you taking the time to share your experience!
Kind regards
Rachael
Assistant Customer Service Manager
Quality garment and prompt delivery.
April 29, 2026
Reply from Chalkys
Hi Paul,
Thank you for your positive feedback! We appreciate your support!
Kind regards
Rachael
Assistant Customer Service Manager
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