Excellent shopping experience. My new Confessions 2 Vinyl record just arrived intact... as if Madonna packed and posted the item herself...she is a perfectionist. Many thanks to Chalkys' Team. Keep do... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have bought from Chalkys many times as they have great prices, a vast catalogue of items and excellent service. Excellent communication and updates, fast shipping and well packaged items make them a g... See more
Company replied
Love that there's free delivery on all UK orders. Pre-order new releases and shipped to arrive on day of release (in this case, Madonna's Confessions II CD). Competitive prices too. Also love not havi... See more
Company replied
My Cd arrived on time and was really well packaged. I discovered Chalky's firstly through their ebay shop,but then found their website which I now use as well. Their website has a smart retro look and... See more
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Company details
Written by the company
We sell a range of media products, from top albums through to new release movies and TV shows, all direct to your door at the best prices possible. We also have an extended back catalogue so check us out, we're bound to have what you're looking for!
Contact info
United Kingdom
- help@chalkys.com
- www.chalkys.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I am very satisfied with my experience…
I am very satisfied with my experience with Chalkys. Everyone was courteous, friendly, and attentive, ensuring a smooth order and delivery process! Thank you so much for everyone's dedication!
April 30, 2026
Reply from Chalkys
Hi Eric,
Thank you for your kind words! We are happy to hear you had a great experience. Our team aims to provide excellent service, and it’s good to know their kindness and attention helped make your order and delivery smooth. We really appreciate your feedback!
Kind regards
Rachael
Assistant Customer Service Manager
Reliable
I’ve used Chalkys a few times now and have had no issues so far. The product always arrives well packaged and quickly, which is good as I tend to buy my daughters vinyl for birthdays and Christmas. I couldn’t comment on their returns service as thankfully I’ve not needed it as of yet.
February 23, 2026
Reply from Chalkys
Hi Nicola,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you've had consistently good experiences with Chalkys, especially regarding our packaging and delivery speed. We appreciate your feedback and hope to continue providing you with excellent service in the future.
Kind regards
Rachael
Assistant Customer Service Manager
The movies that were ordered do not…
The movies that were ordered do not play. I buy these movies for my son that has autism and it is frustrating to him when they don't work. I won't be ordering from your site again.
May 1, 2026
Reply from Chalkys
Hi Donna,
We are very sorry to hear that the movies you ordered are not playing and that this has caused frustration for your son. We understand how important it is for the movies to work as expected.
The movies you purchased are listed as Region 2 DVDs. Region 2 DVDs are encoded for playback in Europe, Japan, South Africa, and the Middle East, and they require a multi-region or compatible DVD player to play in other regions. This information is typically included in the product description on our site to ensure customers are aware of the region coding,
We want to resolve this issue for you as quickly as possible. We have contacted you directly with regards to this.
Thank you for bringing this to our attention, and we appreciate your understanding.
Sincerely,
Rachael
Assistant Customer Service Manager
Excellent service Fast Reliable highly…
Excellent service Fast Reliable highly recommend I have used them many times before. My items arrive in perfect condition, and I live in Canada.
November 27, 2025
Reply from Chalkys
Hi Paul,
Thank you very much for your ongoing support and positive feedback! We are delighted to hear that our service is reliable for our customers in Canada. We truly appreciate your kind words and your loyalty as a repeat customer. Your recommendation means a lot to us!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Victor,
We are so happy to hear you had a perfect experience! Thanks for taking the time to leave a review.
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Esther,
Thank you for your positive feedback! We are glad everything went smoothly with your order.
Kind regards
Rachael
Assistant Customer Service Manager
Great vinyl at good prices
April 29, 2026
Reply from Chalkys
Hi Irene,
We are so happy to hear you are enjoying our vinyl and appreciate our prices! Thanks for taking the time to leave a review.
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Sean,
Thank you so much for your positive feedback! We are pleased to hear you had an excellent experience.
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Michael,
Thank you for your review! We are glad to hear that your purchase was fast, efficient, and exactly as described. We appreciate your business!
Kind regards
Rachael
Assistant Customer Service Manager
Efficient and professional
Efficient and professional. No hassles, great price. Perfect buying experience.
April 28, 2026
Reply from Chalkys
Hi Greg,
Thank you so much for your positive review! We are thrilled to hear that you had a perfect buying experience with us. We appreciate your feedback and hope to serve you again in the future!
Kind regards
Rachael
Assistant Customer Service Manager
Rare CD fair price
April 27, 2026
Reply from Chalkys
Hi Shaun,
We are pleased to hear that you discovered a rare CD at a great price! Thank you very much for your positive feedback; we appreciate your business.
Kind regards,
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hello,
Thank you for your kind words! We are so happy to hear that you found our team helpful and nice, and that you're satisfied with our prices. We really appreciate your support!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Karl,
Thank you for your kind words! We are pleased to know you were happy with our prompt delivery, excellent packaging, and free delivery service. We appreciate your support!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Barry,
We are so glad to hear that you had a smooth and affordable experience with us, and that your order arrived in great condition! Thank you for the positive feedback!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Sharon,
Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with our quick delivery. We really appreciate your support!
Kind regards
Rachael
Assistant Customer Service Manager
Great value
Great value! Only small gripe was that the CD case had a crack in (presumably damage sustained during delivery) but I’m not too fussed and it’s one of the best albums I’ve ever had the pleasure of owning (Raye, This Music May Contain Hope)
March 25, 2026
Reply from Chalkys
Hi Frankie,
Thank you for taking the time to leave a review of your recent purchase. We are thrilled to hear that you're enjoying the album "This Music May Contain Hope" by Raye!
We are sorry to hear about the cracked CD case and any damage sustained during delivery. We have reached out to you directly to address this issue and ensure your satisfaction.
Thank you again for your feedback, and we look forward to serving you in the future.
Kind regards
Rachael
Assistant Customer Service Manager
I’d never heard if this company before…
I’d never heard if this company before but I’m so happy I took a gamble and ordered my vinyl from them. The best price, free fast delivery. I was so impressed. Well packaged as well.
April 30, 2026
Reply from Chalkys
Hi Karen,
Thank you so much for taking a chance on us and for sharing your positive experience! We're thrilled to hear you were happy with the price, fast delivery, and packaging. We really appreciate your kind words!
Kind regards
Rachael
Assistant Customer Service Manager
Trusted Place for Vinyls
The best place I have found for vinyls even here in Australia! Best prices for vinyls and shipping, fast communication and delivered in the expected timeframe in great condition.
April 24, 2026
Reply from Chalkys
Hi Sam,
Thank you so much for your kind words! We are thrilled to hear that you are happy with our selection, prices, communication and shipping. We really appreciate you taking the time to leave a review.
Kind regards
Rachael
Assistant Customer Service Manager
good site with quick delivery
April 24, 2026
Reply from Chalkys
Hello,
We are so glad to hear you had a great experience with us! Thank you for the fantastic review.
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hello,
Thank you so much for the awesome feedback! We are thrilled you were happy with our packing, service, and pricing!
Kind regards
Rachael
Assistant Customer Service Manager
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