Purchased through local supplier and fitted by local qualified installer. What a brilliant stove. Turned a large unused conservatory into a garden room by fitting a solid insulated roof and a Charnwoo... See more
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Review summary
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Reviews shaping this summary
March/April 2026 Bath Installation was professional and efficient. The team arrived on time, protected the furniture, did some serious drilling which resembled dust central! but after the installat... See more
Recently moved home and we installed a Charnwood C4 stove. We had a similar stove in our previous home which we didn’t think could be bettered, but the little Charnwood has surpassed all expectations... See more
Stove fitted, looks good, excellent instructions for use, produces lovely heat and large door window gives room a cosy feel when lit. Wish we had replaced our open fire years ago.
Company details
Written by the company
British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972.
Contact info
Bishops Way, PO30 5WS, Newport, United Kingdom
- 01983 537780
- www.charnwood.com
4.7
Excellent
442 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Charnwood
Thank you for your review!
Warm regards
Charnwood
The Charnwood Country 4 is a great wood burners
Charnwood have a great range of wood burners and we were able to choose the right one to suit us very easily. It’s also nice to have a good choice of colours to pick from. We have the Country 4 and we’re very happy with it.
October 10, 2025
Reply from Charnwood
Dear Sally
Thank you so much for your review! We're glad you found the right stove and enjoyed our colour options. Great to hear you're happy with your Country 4.
Warm regards
Charnwood
Very good discussion with the sales…
Very good discussion with the sales lady ,the woodburner was exactly what we were looking for . It looks great in the living room, but we have not used it yet.
October 2, 2025
Reply from Charnwood
Dear Robert
Thank you for your 5* review! We're so glad the wood burner was just what you were looking for. It’ll look even better once it’s fired up! Please let us know if you need any tips when you’re ready to use it.
Warm regards
Charnwood
The installation if our two Charmwood…
The installation if our two Charmwood stives was done very professionally and we look forward to trying them out soon. Would be happy to recommend to others
October 7, 2025
Reply from Charnwood
Dear Mike
Thank you for your kind words. We're delighted to hear the installation went smoothly and that you're happy with your Charnwood stoves. Please don’t hesitate to get in touch if you ever need any advice.
Warm regards
Charnwood
Your wood burner is very robust and…
Your wood burner is very robust and well made. I'm sure it will last for a long time. Your advice over the telephone was friendly and helpful.
October 3, 2025
Reply from Charnwood
Dear Mark
Thanks for the lovely feedback. We're glad you're happy with the build quality and our support.
Warm regards
Charnwood
Everything was so straight forward from…
Everything was so straight forward from ordering to delivery. The Arc 7 I bought is truly the best stove for the area we have to heat.
September 24, 2025
Reply from Charnwood
Dear John
Thanks for the great feedback! We're so pleased the Arc 7 is a perfect fit and that everything went smoothly from start to finish.
warm regards
Charnwood
Reply from Charnwood
Dear Neil,
Thank you for your review! We're glad you found your stove both stylish and efficient.
Warm regards
Charnwood
What an excellent experience!
What an excellent experience!
My Charwood Woodburner had developed cracks in the back plates and I was concerned whether it was a) safe and b) needed replacing. Had a very useful phonecall which put my mind at rest. They asked me to send photos to confirm what they'd said and responded to this the next day.
Thankyou!
October 8, 2025
Unprompted review
Reply from Charnwood
Hi Emma
Thank you so much for your kind words.
We’re really glad we could help put your mind at ease. If you ever need anything else or have further questions, please do not hesitate to get in touch.
Thanks again for taking the time to leave a review!
Warm regards
Charnwood
Charnwood 7
Great stove, delivered to Philips stoves in Ballymena, 2 screws missing from bottom closure plate, luckily we noticed before the installation. Rectified by collecting new screws from supplier.
September 21, 2025
Reply from Charnwood
Hi John
Thank you for your review.
We are delighted to hear you are happy with your Charnwood stove.
We’re sorry to hear about the missing screws, but we are glad it was spotted before installation and quickly resolved.
We would really appreciate it if you have a little time to give us some further information regarding the missing screws, so we can feed this back to our Quality Control Team. If you’d be happy to share more details, you can contact us using the following link: https://www.charnwood.com/contact/
Warm regards
Charnwood
Great product quality
Great product quality. Installed by a stockist so no problems. All round good experience.
September 18, 2025
Reply from Charnwood
Thank you very much for your review! We're really pleased to hear everything went smoothly and that you're happy with your stove and installation.
Warm regards
Charnwood
Reply from Charnwood
Dear Jason
Thank you very much for your 5* review. We are delighted to hear you are pleased with your Charnwood stove.
Warm regards
Charnwood
Seamless experience from start to…
Seamless experience from start to finish - excellent quality product and reasonably priced compared to other providers we considered. Fitters were experienced and professional and did a great job and were finished in a morning. Highly recommended!
September 24, 2025
Reply from Charnwood
Hi Paul,
Thank you so much for your kind words! We are delighted to hear that you had a seamless experience and were happy with both the quality and value of our product.
Warm regards
Charnwood
Fitters have done most competent job…
Fitters have done most competent job and stove working
September 23, 2025
Reply from Charnwood
Hi Tom
Thank you for your review. We are delighted to hear your fitters did a great job. We hope you enjoy using your Charnwood stove.
Warm regards
Charnwood
A great little stove
A great little stove - very efficient and well designed - well recommended.
September 15, 2025
Reply from Charnwood
Hi Paul
Thank you so much for your review and kind words! We're really pleased to hear you're enjoying your stove and finding it both efficient and well designed.
If you ever need any support or have questions in the future, we're always here to help.
Warm regards
Charnwood
Very happy with our Charnwood stove
We opted for the Charnwood C4Blu because it looked the right size for our lounge. The heat output is really good and the stove itself is very nice in appearance. We purchased the stove from The Stove Yard in Holmes Chapel, Cheshire and it was installed with hardly any mess or disruption by Town and Country Stoves of Congleton (both companies I would highly recommend)
September 21, 2025
Reply from Charnwood
Hi James,
Thank you for your review. We’re delighted that the Charnwood C-Four Blu is a great fit for your lounge and that you’re pleased with both the stove and the installation. We trust it will provide you with many years of excellent service and warmth.
Warm regards,
Charnwood
Island 1
The construction of the stove is excellent. The stay cool handle, easy to use riddle and emptying tray. The only thing that lets it down for me is the single pane door which is not easy to keep clean.
September 13, 2025
Reply from Charnwood
Dear Peter,
Thank you for your review. We’re delighted to hear that you’re pleased with the build quality of our stoves.
If you’d like some advice on keeping the door glass clean, please don’t hesitate to contact our Technical Department. They’ll be happy to share some practical tips to help improve this.
You can reach us at https://www.charnwood.com/contact/ or by phone on 01983 537799, Monday to Friday between 10am and 4pm.
Warm regards,
Charnwood
Fire installed but have yet to use it.
September 18, 2025
Reply from Charnwood
Hi Bruce, thank you for your review.
We hope you are pleased with your stove and we’re sure you will enjoy it even more once you fire it up 🔥.
If you need any assistance please do not hesitate to contact us.
Warm regards
Charnwood
Reply from Charnwood
Hi David
Thank you so much for your second purchase and your 5* review!
We're really glad to hear you are enjoying the quality of our stoves.
Warm regards
Charnwood
Good choice and fitted very well into the existing fireplace.
We had one of your dealers to do the work and they were great. Very tidy and clean working and demonstrated how to use it, so far we are very pleased with the fire, much easier than our Baxi fire which was removed, it had kept us warm for over 40 years but this one is easier to light, keep clean and less bending.
September 4, 2025
Reply from Charnwood
Thank you for taking the time to share your feedback. We’re delighted to hear that you’re pleased with both the installation and your new Charnwood stove.
We hope it keeps you warm and comfortable for many years to come!
Warm regards
Charnwood
Charnwood country 6…
Ordered a part for my Charnwood country 6 arrived next day but wrong part was sent spoke to Hannah from the technical department correct part sent next day couldn’t be more helpful 5stars ⭐️⭐️⭐️⭐️⭐️
A professional company .
September 4, 2025
Unprompted review
Reply from Charnwood
Thank you so much for your kind review and 5-star rating! We're really pleased to hear that your part arrived quickly and that we were able to resolve the issue promptly.
We’re proud of our team’s commitment to excellent service. Your feedback means a lot to us and will be shared with the team.
Thanks again for choosing Charnwood - we’re always here if you need us!
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