Charters Estate Agents Reviews 

Ned and the team in the Gosport branch were fabulous. Ned in particular always kept me updated and was very reassuring when things got a bit twitchy. A shout out to the lovely Maya as well. Thank you

What can I say, such a lovely team at Charters who dealt with my late mother and fathers house. The experience was great from start to finish.
Big shout out to the team, Edward Kendall, Jonathan Pinhorne, Daniel Back, Emily Woodings and Abby Collier.
Also Lisa Holden who I dealt with most and helped it through to completion on what was a difficult time for me.
Thank you so much to everyone involved.

The team at Charters were fantastic throughout our house purchase. They were friendly, explained things in plain English and were extremely proactive in keeping us updated.

Harry Hodges has been handling the Property Management of two apartments for me and he has been absolutely exemplary. His professionalism and general approach to his work has made life so much easier for me as a landlord, I really appreciate his assistance and attention to detail. He is always ahead of the game and is actively looking to keep things on track which is very important to me with little time to spare. I couldn’t recommend him highly enough.

Grace Burden was fantastic in helping me buy my first property, that we found because of another member of staff recommending it to us, Grace was on top of everything even after the sellers solicitor started messing us around. Would highly recommend buying a property through charters as their staff go above and beyond for their clients

The team at Charters have been amazing with the sale of our house. The branch team (Alton), Sarah, Toby and Jane were great getting the house up for sale quickly and answering any questions we had. Once we accepted an offer, Gary Hansford in sales progress team handled everything after this, and honestly cannot thank him enough or recommend him more highly. He was on the ball, and I never had to chase anything. He contacted us regularly to update me, and progressed the sale so smoothly and quickly for us. As first time sellers, we've heard how stressful selling your house is, but honestly it wasn’t at all thanks to Gary being so knowledgable, proactive, informative and professional. Thank you Gary!

Very efficient so far. Kept me up to date with everything phone calls or emails. Happy with the brochure photographs and descriptions of my property. Great service!

GB
Rated 5 out of 5 stars
Peter Nobbs in the way he dealt with…
Peter Nobbs in the way he dealt with recovering my deposit from TDS was superb. He was very professional and took the time needed to explain the procedure to me. A real asset to Charters.
Thanks again

I had a great experience working with Mollie‑Mae West, Senior Property Relationship Manager at Charters. She was very quick and efficient in handling my property's maintenance issues. This allowed me as a landlord to be at ease and not stress about all the processes involved in renting out my property.

Charters, formerly VAUGHN management has been a wonderful rental management company and held my hand through a very distressful Section 21 eviction. I want to thank Ms. Bessie Tighe and Mr. Tony Sparrow especially for their kindness and understanding. It was much appreciated.

Geaninu went out of her way to assist me in resolving an issue with my satellite connection in my flat. Much appreciated.

Jorgia Tye from Charters Chandlers Ford is the best estate agent that we have ever met. She always shows up with a smile. We felt that she loves and enjoys what she is doing and it shows in her interactions with us and with her approach to us. We felt comfortable asking questions to her and she has gained our trust easily. She takes time to understand what our preferences are and takes these into account when recommending properties that we would view. She makes sure that we know what the next steps are and that we are updated with the process. Thank you Jorgia! ☺️

Charters have been excellent from the initial meeting and valuation to getting many viewings in and securing a buyer. Their communication throughout the process has been particularly good and appreciated.

Kirstie helped us to navigate the tricky process of getting a rent increase through with the long standing tenant of the property we rent out. With her guidance the matter was quickly resolved and the outcome was positive for both us and the tenant. Generally, Charters stand out for the extensive service they offer to people looking to get into the property market.

I’ve used Charters Estate Agents before for a previous sale and returned to them because the service was consistently excellent. They kept me fully updated throughout, chased for information when needed, and were always professional and proactive. A reliable team who make the process feel well‑managed and stress‑free. Highly recommended.

Rhian Barton has helped us every step of the way with finding a suitable property to let. Being a 3rd year student these things are all a learning curve still and Rhian has been so helpful responding promptly and helping to sort bills etc. super helpful and nothing was ever to much trouble.

Rhian Barton was very helpful, maintained good and effective communication and expressed patience with our cohort.

From the first moment I called the office and spoke with Shannon Wilton the journey so far has been one of great service and being made aware of all stages from enquiry, viewing, offer and completion to awaiting on our move in.
Thank you so much especially Shannon! Well done
Kevin and Shaun xx

Mazie was so polite and helpful