Charters Estate Agents Reviews 

Charters have been excellent from the initial meeting and valuation to getting many viewings in and securing a buyer. Their communication throughout the process has been particularly good and appreciated.

Kirstie helped us to navigate the tricky process of getting a rent increase through with the long standing tenant of the property we rent out. With her guidance the matter was quickly resolved and the outcome was positive for both us and the tenant. Generally, Charters stand out for the extensive service they offer to people looking to get into the property market.

I’ve used Charters Estate Agents before for a previous sale and returned to them because the service was consistently excellent. They kept me fully updated throughout, chased for information when needed, and were always professional and proactive. A reliable team who make the process feel well‑managed and stress‑free. Highly recommended.

Rhian Barton has helped us every step of the way with finding a suitable property to let. Being a 3rd year student these things are all a learning curve still and Rhian has been so helpful responding promptly and helping to sort bills etc. super helpful and nothing was ever to much trouble.

Rhian Barton was very helpful, maintained good and effective communication and expressed patience with our cohort.

From the first moment I called the office and spoke with Shannon Wilton the journey so far has been one of great service and being made aware of all stages from enquiry, viewing, offer and completion to awaiting on our move in.
Thank you so much especially Shannon! Well done
Kevin and Shaun xx

Mazie was so polite and helpful

We’ve had such a positive experience with Mazie at Charters. She has been incredibly friendly, helpful and attentive throughout our search for a new home.

Although we haven’t quite found the right property yet, Mazie has been brilliant at keeping in touch, letting us know about upcoming listings and arranging viewings for properties that might suit us. Communication has always been excellent, and we really feel that she’s looking out for us rather than simply trying to find us any property.

Finding a new home can be quite stressful, so having someone so approachable and helpful throughout the process has made a real difference. Thank you, Mazie — we really appreciate all your help so far and hopefully the right home isn’t too far away!

Everyone we met at Charters were totally professional and friendly and we were lucky enough to have the sale of our house in the hands of Erikson Veizaj and his team. They got to work as soon as we had signed the contract and contacted any client they thought would be interested in our property. They kept us totally up to date , returned calls promptly and made the whole experience as stress free as possible

just want to say a Big thank you to Jacqui & Kirstie at the Farnham/Alton office for letting my property within a few days. Great job , you two should be running the country.
Made everything so easy and always at the end of the phone when i called. Brilliant.
ps - Taylor you are also doing a grand job - thanks.

A very fast and efficient service. The staff were truly very helpful and friendly, particularly Cameron and Lydia who I had dealings with. I would definitely recommend using Charters

The fact that I was not around in person but they considered everything and their professionalism is a top notch.

We have been well informed and been answered almost instantly by Shannon who has been more then helpful getting details that we have asked. Would highly recommend
Thanks Shannon for all the help

From viewing to finally moving I was kept informed of progress and of what I needed to do next. Having not moved in 30 years things are very different nowadays but the process was relatively straightforward. Shannon Wilton at Charters in Romsey was very helpful and on hand to answer my questions as they arose.

If I could rate 10 stars, I would! Isabella has been brilliant in helping us secure our next property. She is so friendly, professional, and kept us updated every step of the way. Highly recommend Charters and especially Isabella

Molly at the Southampton branch was fantastic. Great communication, professional and gave me the fastest and most stress free experience i have ever had with any estate agency. 10/10 would reccomend and make sure to ask for Molly by name at the Southampton branch!

This is about Jorgia Tye who has been actively trying to find my next perfect home. My own house is not for sale with Jorgia, but I registered with Charters to ensure I was seeing all potential properties on the market. Jorgia is relentless in understanding what I want, what I don't want and is very enthusiastic yet authentic in her style and approach. She would not show me properties unless she really felt they had enough positives, yet encouraged me to open my eyes to opportunities. She really takes the time to understand your needs with a fine mix of personal & professional touch.

Excellent service from all the Fareham team throughout our purchase journey. Special thanks go to Jo Goddard for keeping things progressing when the going got tough, and to Emma lee and Stacey Walters in the office for their prompt attention to any queries. Thank you.

Louise Balshaw has been a pleasure to work with whilst I’ve rented my property out with Charters. Louise has been extremely supportive, efficient and quick to respond whenever I have asked for assistance. I would highly recommend Charters to anyone looking to sell or let a property.

Had a great experience with Charters compared to other agencies in my years of renting, thanks to Shannon Wilton in the Romsey branch who has been so helpful all the way through.