My wife and I sold our old house and bought our new house recently with Charters. We were so pleased with the service we received from our sales progressor, Lisa Holden. She provided excellent communi... See more
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About Charters Estate Agents
Written by the company
With a network of nine offices across Hampshire and Surrey, our market-leading estate agency prides itself on delivering the highest level of customer service to clients.
Contact info
13 Oakmount Road, SO53 2LG, Chandlers Ford, United Kingdom
- marketing@chartersestateagents.co.uk
- www.chartersestateagents.co.uk
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Friendly agent that showed us round the…
Friendly agent that showed us round the property. Answered all questions we had and got back to us with the information we asked for.
Excellent
The renting process was very seamless, from viewing the house to completing reference check. Our estate agent Eloise was very helpful and ready to assist.
Charters of Preston Park handled both my sale and purchase.
Charters of Preston Park handled both my sale and purchase. My property was a unique, grade 2 listed lease hold property very difficult to value and market. David, Kate, Tom and the rest of the team did a remarkable job. Their perseverance, professionalism and commitment combined with such a friendly atmosphere got the job done. They then got me a most excellent property to buy. I cannot praise them enough. Highly recommended!
Had a lovely viewing Eloise
Had a lovely viewing Eloise. Even though the property wasnt for me, she was very professional and friendly.
Thanks William for helping me find a home!
I've just been accepted for a tenancy in Seven Dials, William made the whole process very quick and friendly - taking the stress right out of the experience. Fully recommend - and thank you William!
Lily Mae Mott
Lily Mae Mott, was very kind and polite during the viewing and the phone calls.
She was on time even with 5pm traffic. And explained everything about the property as well as answering my questions to the best off her knowledge
Proactive, Professional and Positive all the way!
Isabella and Shannon were absolutely great! Positive, helpful and proactive. They are very nice people, professional and a pleasure to deal with: very helpful in facillitating and viewing and the renting experience. Working with Charters over the last week has been a much better experience than previous experiences in the world of letting agents. I would always come to them and they are very honest as well so I feel a great degree of trust in them. Highly reccommend! :-) Five star service!
They were quick with organising a…
They were quick with organising a viewing, easy to inquire to start the process to get the property and regular updating emails to make the process easy.
William Prowse has been fantastic
William Prowse has been fantastic to deal with and has made managing my property from overseas much easier.
He is always friendly, responsive and practical, and I really appreciate the way he keeps me updated and takes the time to explain things clearly when issues come up. William is proactive, follows things through and has a very sensible approach when dealing with both landlord and tenant matters.
It gives me real peace of mind knowing that the property is in good hands. I’ve been very happy with the service William has provided and would have no hesitation recommending him and Charters Estate Agents.
Excellent timely service from Taylor…
Excellent timely service from Taylor Bray @Charters in chandlers ford with maintenance concern at my let property, quickly dealt with so tenant not too inconvenienced and I was kept informed, quick response to my emails and details of works carried out / invoice - couldn’t fault.
Lisa was diligent and professional…
Lisa was diligent and professional throughout the entire process. She made the experience far less stressful than I otherwise would have been.
Depositary
A big thank you to Rimi Tumas sorting the depositary regarding my apartment.
Managed to list my property very…
Managed to list my property very quickly. All enquiries were answered. Great communication.
Lily Mott
Lily Mott was friendly, helpful and professional with all communications.
She kept me informed and up to date with all my questions and enquiries.
Charters - excellent, pro-active staff
Charters has been very helpful in trying to help us find a new home. All of their offices (Romsey, Chandlers Ford and Winchester) we have dealt with have been very pro-active (but not pushy) in providing us with properties that meet our critieria and arranging viewings. A special mention should go to Lottie Bashall and Tom Harper in Romsey who invested a lot of time and effort in our search near Whiteparish, and to Jorgia Tye in Chandlers Ford who was incredibly creative, energetic and proactive in helping us with our search in Hampshire. Overall Charters has been much more effective than the majority of other estate agents we have dealt with.
Amazing house and amazing service
Amazing house and amazing service
Connor was really helpful when valuing
Connor was really helpful when valuing on flat. He gave us clear, concise information that leaves us in no doubt that we will be using charters when the time is right.
Really professional
Very professional, went above and beyond . Lisa checked in with me regularly and kept me well informed
Would highly recommended
A great experience with Shannon at…
A great experience with Shannon at Charters who was really helpful, friendly and professional in every aspect of our move to ensure everything went smoothly and efficiently. Would highly recommend Shannon.
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⭐️⭐️⭐️⭐️⭐️
Taylor Bray from Charters has been incredibly helpful, professional and respectful. His service has been amazing, and he always goes above and beyond to assist. I would highly recommend Taylor to anyone looking for excellent service from Charters.
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