Charters Estate Agents Reviews 

Absolutely wonderful service from Saffron and the team. They have been so kind, helpful and supportive throughout the process, and we really appreciate everything they have done for us so far. Although there is still a little while to go before everything is finalised, we feel reassured knowing we are in such good hands. Thank you again for all your help and support!

Charters made the whole process easy. The staff were very friendly and responsive, and they showed me around the property at a time that suited my schedule. Communication was great throughout!

We have worked with Charters as a landlord with a rental property and have recently sold leasehold and freehold properties using their services. We have always found the staff very professional, particularly Gary Hansford and Gemma Hill of the sales progression team who worked extremely hard, on our behalf to acheive the successful conclusion of our sales.

A smooth and speedy rental process with Charters - I'm absolutely delighted with my new home. A huge thank you to Claire Peerless, who supported me every step of the way!

I have been extremely happy with the service provided by the lettings team. I was provided with clear, concise and helpful information regarding prospective tenants.
Property Relations Manager Lucie ensured that both my landlord requirements and wishes were addressed before the property was let. This gave me peace of mind and confidence going forwards for continued management through the tenancy.
Lettings Manager Maddie kept me fully informed throughout the letting process both by phone and email encouraging progress.
They were always responsive to questions and their professional and proactive approach made the viewing and letting process straightforward and reassuring, ultimately resulting in a successful new tenancy. Satinder seamlessly provided the tenancy contract documents. I would be very happy to recommend Charters service.

Isabella Carlile has been wonderful in helping us find a place. She is very professional and always cheerful. Would recommend using Charters.

I have been working with Harry Fisher since my properties have been managed by Charters and have always been happy and impressed with his proactive attitude and clear communication. I am very happy to be dealing with Harry, and to have him managing my tenants and investments 😊

Isabella was absolutely amazing, she was reassuring and supportive through out the whole experience and made the experience feel a lot faster than we anticipated. She deserves a humongous thank you!!

The process was straightforward in getting my property up for sale. Photos taken and brochure put together, sent to me by Sophia to approve/make changes.

We couldn’t recommend Michael enough! He was absolutely amazing from start to finish and helped us massively in getting into our new home. He kept us updated throughout the whole process, was always so kind, patient and helpful, and worked so hard to get everything sorted for us as quickly as possible.
Michael was genuinely so sweet and made what could have been a stressful process feel so much easier. We’re so grateful for everything he did to help us get into our new home. Thank you so much, Michael!

We sold our house through Charters in Alresford. The whole team were efficient helpful and friendly. We struggled with the technology needed and wonderful Bella came to our aid. She guided us through the whole procedure with unfailing kindness and patience. She is a gem and Charters are lucky to have her. Thank you Bella. Our house completed on 28 August. Job well done .. thank you Charters.

Charters were very quick and helpful with our viewing we scheduled and was very informative and polite.

We had Eloise show us around and she was very informative, kind and helpful.

Met with Eloise while looking to get a place , she was really friendly and welcoming . Made me feel so comfortable and she answered my questions . Yeah really liked that. Professionalism 💯

My experience with the Charters staff as always been incredibly friendly and considerate. I felt this particularly with Saty from the pre-tenancy team in Southampton. Despite the move getting stressful at times Saty and the rest of the team ensured a smooth process for us which we appreciate very much!

Constant communication at every stage, created a lovely brochure for our home. Very professional a great company with great people.

The whole team, especially Kamila, Kaitlyn and Scarlett, looked after me so well from booking my first viewing to securing the tenancy, and Kaitlyn was so proactive in fixing a technical issue I had and making the process go smoothly for me when I was a bit stressed. Stress gone, tenancy good to go, and I can't recommend them highly enough. Satisfied customer.

Isabella was fantastic and went above and beyond to find a place for us when we desperately needed one. She was quick to answer all questions and has been extremely helpful.

Rosey has helped me a lot with my landlord and has always checked in to make sure that everything was okay and when it wasn’t she stepped in until it was.

We had a great experience with Lily from Charters in park gate and I her colleague Holly who did a couple of viewings with us.
Lily went above and beyond any other estate agents in trying to help us find a property, making a stressful situation feel relaxed and enjoyable.
Thank you Lily, for having a friendly, human approach.

Great communication - Mazie was professional and friendly throughout the process! Thank you!