Charters Estate Agents Reviews 

I have been working with Harry Fisher since my properties have been managed by Charters and have always been happy and impressed with his proactive attitude and clear communication. I am very happy to be dealing with Harry, and to have him managing my tenants and investments 😊

Isabella was absolutely amazing, she was reassuring and supportive through out the whole experience and made the experience feel a lot faster than we anticipated. She deserves a humongous thank you!!

The process was straightforward in getting my property up for sale. Photos taken and brochure put together, sent to me by Sophia to approve/make changes.

We couldn’t recommend Michael enough! He was absolutely amazing from start to finish and helped us massively in getting into our new home. He kept us updated throughout the whole process, was always so kind, patient and helpful, and worked so hard to get everything sorted for us as quickly as possible.
Michael was genuinely so sweet and made what could have been a stressful process feel so much easier. We’re so grateful for everything he did to help us get into our new home. Thank you so much, Michael!

We sold our house through Charters in Alresford. The whole team were efficient helpful and friendly. We struggled with the technology needed and wonderful Bella came to our aid. She guided us through the whole procedure with unfailing kindness and patience. She is a gem and Charters are lucky to have her. Thank you Bella. Our house completed on 28 August. Job well done .. thank you Charters.

Charters were very quick and helpful with our viewing we scheduled and was very informative and polite.

We had Eloise show us around and she was very informative, kind and helpful.

Met with Eloise while looking to get a place , she was really friendly and welcoming . Made me feel so comfortable and she answered my questions . Yeah really liked that. Professionalism 💯

My experience with the Charters staff as always been incredibly friendly and considerate. I felt this particularly with Saty from the pre-tenancy team in Southampton. Despite the move getting stressful at times Saty and the rest of the team ensured a smooth process for us which we appreciate very much!

Constant communication at every stage, created a lovely brochure for our home. Very professional a great company with great people.

The whole team, especially Kamila, Kaitlyn and Scarlett, looked after me so well from booking my first viewing to securing the tenancy, and Kaitlyn was so proactive in fixing a technical issue I had and making the process go smoothly for me when I was a bit stressed. Stress gone, tenancy good to go, and I can't recommend them highly enough. Satisfied customer.

Isabella was fantastic and went above and beyond to find a place for us when we desperately needed one. She was quick to answer all questions and has been extremely helpful.

Rosey has helped me a lot with my landlord and has always checked in to make sure that everything was okay and when it wasn’t she stepped in until it was.

We had a great experience with Lily from Charters in park gate and I her colleague Holly who did a couple of viewings with us.
Lily went above and beyond any other estate agents in trying to help us find a property, making a stressful situation feel relaxed and enjoyable.
Thank you Lily, for having a friendly, human approach.

Great communication - Mazie was professional and friendly throughout the process! Thank you!

Thank you to the team at Charters Chandlers Ford who helped make our house sale process as smooth as possible.
We were initially drawn to Charters because it is a popular estate agents in Eastleigh, and we had a good experience buying our house with them 5 years ago. We were happy with our choice to use Charters again, this time to sell our home, and were grateful that all the teams we spoke to were approachable, polite and professional.
As Charters is a larger estate agents, we liaised with several different teams throughout the sale process. All teams were efficient and responsive, which was appreciated. The sales team were proactive and great at updating us after viewings.
The sales progression team were also fantastic at keeping our sale on track and worked hard to liaise with all parties involved.
We would recommend Charters and would be happy to use them again in the future if needed.

I had enquired about a property, they said I was below the affordability. I shared my opinion if the landlord would will to lower the price, the staff said its been already reduced it would not be reduced below this and offered that she could call if anything that fits us. I politely said thats fine I will be looking myself you don't need to call me for this. And she straight away said thank you with a calm voice and hanged up. Well I believe she got frustrated with what I said and didn't even say bye or wait for me to say bye. This was not polite at all. So my rating is to the this particular staff not to the agent in general.

Found selling my property with Charters Estate Agents to be very quick & easy. Within weeks of the property being on the market it was sold. They were very helpful straight from the start & helped to keep the whole process moving all the way through the sale. I would recommend them & found them to be very professional. Many thanks to the team

We have been looking for our forever home for our new little girl and couldn’t have done it without Maisie! She has been so patient and kind from the customer service over the phone to thoroughly showing us more than one property to make sure we find what is best for us. We are so happy we went with Charters and had Maisie to help us find our next home.

Very responsive when I needed their service.

Very efficient at the start of marketing and kept us informed all the way. A special mention to the sales progression department who acted as advisor and go between. Definitely instrumental in keeping the sale on track and chasing up queries. Thank you very much for your time ,Jane Tomlinson, for always being one step ahead!