Be careful. The site doesn't always work like it should. Logins sometimes don't work, which means you have no control over your promotion. I had the issue that they launched a promotion I didn't book... See more
Company replied
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See what reviewers are saying
Found them by luck searching for ways to get more attention to my newest release and in first glance it looked too good to be true. After getting the discounted package the promotion started in 24 hou... See more
Company replied
Got great results from an algorithmic playlist I did with Chartlex. Only thing that was subpar was I wrote to their "ask any questions email" asking about the process and considerations or specificati... See more
Company replied
Avoid this service. They make an artificial streams despite the promises of real streams. After they work my distributor has removed my track from all platforms because Spotify has reported my track.... See more
Company details
Written by the company
Boost Your Music with Chartlex: The Ultimate Spotify Services Unlock the power of Spotify's algorithm and reach listeners around the globe. Get the attention your music deserves!
Contact info
United Kingdom
- Info@chartlex.com
- www.chartlex.com
2.9
Average
143 reviews
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Many of my songs increased besides this promoted one!
Not only did my new song get thousands of streams, many more songs in my catalog were streamed as well to great surprise, making me extremely happy! I find it fascinating what songs that people listened to in my massive repertoire!
June 27, 2023
Reply from Chartlex
Hi Brian! 😊
That's awesome news! 🎉 We're thrilled to hear that your new song not only received thousands of streams but also helped drive attention to your other tracks. 🎵🚀 Keep up the amazing work, and if you need any assistance or have more exciting updates, feel free to let us know. Wishing you continued success! 👍
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Good job with my campaign
June 26, 2023
Reply from Chartlex
Thank you! Looking forward in doing more campaigns together!
I have heard nothing since the day I…
I have heard nothing since the day I ordered the service. I have emailed and nothing. Zero communication.
Update: Although there was no contact with the service since the day of the purchase until this review was originally placed, the service did deliver the streams guaranteed. It is not targeted to your audience necessarily, but if you are looking for numbers, they can get them for you (whether they are actual listeners, is still debatable).
June 26, 2023
Reply from Chartlex
Hey Jimmie,
I am so sorry about this, could you email us at info@chartlex.com and we will sort it out for you as soon as possible!
I am sure that it is some sort of mistake on our end.
Reply from Chartlex
Pleased to be working with you
Got the promised plays
Got the promised plays. Wasn’t sure if I wanted to do this but was intriqued to try as they promised organic listens through algorhitmic playlist. I would say it was pretty much 50/50 through radio and user playlists.
June 20, 2023
Reply from Chartlex
Hello TomiM,
We're thrilled to hear that you received the promised plays and that you've experienced the benefits of our algorithmic playlist promotion. We strive to balance the source of plays to ensure maximum organic reach. Thank you for giving us a try and for your positive feedback!
Best,
The Chartlex Team
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Great support for our release!
Great support for our release!
Chartlex really helped us getting more listeners and audience, saves and followers. Nothing left to say than thank you for the great work!!
June 20, 2023
Unprompted review
Reply from Chartlex
Hello Caroline,
Thank you so much for your kind words! We're delighted to know that our service made a positive impact on your release, gaining more listeners, saves, and followers. Your satisfaction is our top priority. Looking forward to supporting your future releases!
Best,
The Chartlex Team
Chartlex Works.
Chartlex Works.. I admit that I was hesitant at first but took a chance. They delivered as promised. I promoted a playlist and got awesome results. I will used them again.
May 15, 2023
Unprompted review
Reply from Chartlex
Thank you Christopher! Very happy to be working with you!
Perfect Day Campaign- great results!
I’m very pleasantly surprised about the campaign I’m running with Chartlex. This was really a test for me. I’ve used other firms to do these types of campaigns with very poor results. For what I spent with Chartlex I’m getting a better result than I ever imagined. I’m going to be releasing some new tunes in the next month or so and plan on running a much larger campaign. Thank you Chartlex. We need all the help like this that we can get.
June 14, 2023
Unprompted review
Reply from Chartlex
Hi there! Your positive feedback is hitting all the right notes with us! It's fantastic to hear that your 'test' with Chartlex turned out to be a chart-topping success. We're super excited for your new releases and can't wait to be a part of the next big campaign. Cheers to making more music magic together! 🎵
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Great value for money, and 100% legit
Was a bit sceptical to start with as I paid then got zero response. However, they did exactly what they said they would do and got us over 10k organic streams. We have used them twice now and it works really well to give a little push to your music on spotify. Highly recommended.
June 1, 2023
Unprompted review
Reply from Chartlex
Hey! Totally understand the initial doubts, but super glad we delivered! Excited to see your music blowing up. Appreciate the repeat and recommendation! 🚀
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