CheapElectricals.co.uk Reviews 75

As the he phone is the third one I've purchased, I was expecting a near mint phone, it arrived as described (B) but wasn't perfect, however, the customer service was excellent and all was resolved and happy with the outcome.

I bought a dehumidifier on Ebay and it didnt work correctly when it arrived. After speaking with Anita, a replacement was quickly organised. Great customer service!

I can’t fault the customer service from this company (specifically Raven).

An issue with my S24 Ultra around 8 months after purchase. Problem with phone which got fixed. Two weeks later a different problem with the phone and they issued me a full refund.

I would never buy a Samsung again but I have already purchased another iPhone from this company due to their exceptional customer service. I would highly recommend these.

Ordered a phone through eBay shop which was posted and arrived very promptly.
It was in pristine condition as described.
It did have a minor issue accepting my sim card but this was quickly resolved by the seller and they gave me a partial refund for any inconvenience caused.
Very happy with the new iPhone and will definitely buy from here again.

Customer service fantastic. Had issue with some damage to item i received. No obvious damage to box/ packaging and item well packed.
Contacted customer services via Ebay and after sending a few photos showing damage got response next day. Offering either full refund and return item or partial refund and keep item.
Very good customer service, easy and quick to deal with. Confident to recommend. Would use again. Your in safe hands purchasing from this company.
Also their descriptions on Ebay for items are very clear and well detailed with decent photos.

Recently bought a used iPhone 15 over eBay. The phone was in the condition I was expecting and I would definitely buy from cheapest electrical again. Thanks

Excellent costumer service, Anita was always super informative and friendly. Great communication!
This is my second purchase with cheap electricals, very good experience with them.
Now awaiting to arrive an iPhone 12 for my daughter, which was sent on a 24 hour deliver service.
Looking forward to receiving our new phone!

Anita in Customer service is the reason for the 5 Star review. I was happy with the item I bought but she went over and above. Thank you

Fantastic Company . Anita in Customer service was nothing but 5 Star Service . A breath of fresh air to find a company that really helps if there is a problem . I will be buying again another TomTom and i would recomend anyone to buy off this company . Keep up the good work you are so different to other companies , your customer service dept is nothing but exceptional in sorting problems out . Thank you Roy

Brilliant company.

It is very rare nowadays to experience customer care that really does offer customer care but this company goes above and beyond.
I would highly recommend them to anyone with the knowledge you are buying with complete piece of mind.

the great correspondence within the company answering queries i had with regards to my item.the item wasnt suitable and i was issued a full refund.i would say this is an excellent company, and a great way to purchase items refurbished to a high standard and great quality items are always on offer. all budgets can be suited and returns are always welcomed.

The item I purchased on ebay arrived the next morning it was only paid day befor in the afternoon at 16.35 !.
Very well packed and just as described .
Thanks

I can’t recommend this company high enough , I am a repeat customer and if I have ever had a query or an issue Anita as gone over and beyond . Very much appreciated this is the reason I come back again and again . From goods and value and service it’s all 5 star 🌟 for me . Thankyou.

excellent company. fast and safe delivery..glad to see they don not use useless yodel.. excellent item which was a mega bargain. i actually bought another i was so impressed.

I strongly recommend you to cheap electricals because They are very helpful and they are very honest I purchased an ironing board from them.
They deliver fast as well. I’m very happy with my purchase and their excellent service.

Absolutely top notch work from you!
5 star business !
Quick response to the messages!
Shipped within a hour as requested!
Lovely to deal with this company, definitely will buy again!!!

Highly recommend!

We purchased two E scooters from this company at Xmas time and at the time we thought we had a bargain. 6 months down the line we have a long list of repairs and returns.

The neck of the scooter broke previously and they expected me to repair this at my own expense, I’m 70 years old woman who albeit quite fit and active struggled to get this repaired (with the help of a fantastic neighbour)

What started off as a great customer service relationship with one employee we ended up dealing with someone called Jatinder who obviously doesn’t like to get his hands dirty.

He blamed my son for damaging the scooter and send us a screw which was nearly impossible to get off we ended asking for the tool bit which he sent finally. It’s replaced but doesn’t seem to close as before.

4 -5 weeks later it just beeps now and I asked what we can do to get it repaired and he said we damaged it so we have to replace it elsewhere. It was unused for a couple of weeks and we took it away with us and this beeping noise started soon as we turned it on.

I’ll be contacting trading standards and I would advise to avoid this company even if the prices do seem really good. I don’t know what happened to the original girl Anita who worked there but this chap doesn’t want to help and is just trying to avoid fixing it.

We have two scooters and it’s ironic that this one scooter has had so many issues since it was originally replaced

Use these people at your peril

Superp friendly professional service and an excellent product … highly recommended ..

ANITA solved any apprehensions instantly that I had on my item that was next day delivery.
THANK YOU.
Richard.B.