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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their exceptional quality and comfortable, soft, and stretchy material. Many people highlight the seamless fit and attractive designs, noting that the underwear doesn't ride up or create visible lines. Consumers appreciate the inclusive sizing and how the products make them feel confident and comfortable. However, some people experienced issues with their orders, including items being significantly smaller than expected or not fitting consistently across different patterns. A few customers also reported dissatisfaction with the durability of some products, noting fraying or disintegration after a few washes. Additionally, some reviewers found the customer service unhelpful, particularly regarding returns, exchanges, and delivery issues where tracking was not provided.

What people talk about most

Product

Clients share positive opinions on product, praising the comfort, softness, and variety of designs. Many... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the softness, stretchiness, and comfort... See more

Order

People report ambiguous experiences with order. While some customers praise quick shipping, receiving orders... See more

Price

Users describe ambiguous interactions with price. While some customers found prices to be affordable,... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many customers praise the great prices and... See more

Based on these reviews

Rated 5 out of 5 stars

I love my cheek boss panties. I’ve spend so much money trying every viral panty I can find and twice now I’ve returned to cheek box because while they can be seen as “expensive” they are super comfy... See more

Rated 5 out of 5 stars

Honestly their undies are pretty decent. The boyshorts I got stretch a lot, they can fit my big girl booty and my big girl balls and peen no problem. Really comfortable material, I've probably ne... See more

Rated 5 out of 5 stars

The fabric is very seamless and soft and feels comfortable and lightweight too. I really appreciate the size of the private area because it doesn’t make my liners or pads hang off the side and end up... See more

Rated 5 out of 5 stars

I sure hope this company is doing well. Cheekboss are very very kind and theyre product is wonderful, its stretchy and comfortable, it makes you look good and its never caused me any irritation. Also... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Never received my items

Never received my items. when I complained to customer service that I didn't receive any items they said they don't provide any tracking and can't guarantee that I will receive them. So, basically you are selling items you can't guarantee anyone will get!? Then they had the nerve to offer to make things better by only charging me 9.99 for shipping on my first subscription order. As If I would subscribe to a service that wouldn't guarantee I would receive what I ordered! Not even free, either, as I would still have to pay for shipping? What a scam.

December 9, 2025
Unprompted review
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Rated 5 out of 5 stars

The fabric is very seamless and soft…

The fabric is very seamless and soft and feels comfortable and lightweight too. I really appreciate the size of the private area because it doesn’t make my liners or pads hang off the side and end up coming unstuck like most thongs i wear.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Cheekboss provides the best undies!

Cheekboss provides the best undies I have ever worn, and I am 54 years old, so I have worn all kinds of undies. The fabulous designs are what first grabbed my attention. Every time I open my undies drawer, I am smiling! Next, I was very happy looking at Cheekboss’ models of all types of women, and all of them together, smiling, enjoying each other rather than separating and judging each other. This is what we need to model in the real world, being proud of ourselves and loving towards one another! Back to the product, Cheekboss undies are smooth and soft and stay in place. The variety of styles allows buyers to choose how much material they want on their bodies, and where they want to place it. The washing directions suggest not using the dryer, however I only recently noticed that instruction. I’ve been using the dryer for years with mine, and they continued to be vibrant and durable. The elastic stays the right amount of tight and gives the right amount of stretch. Cheekboss prices are higher than I can afford, yet they are understandable for a high quality product with our current economic situation, and being a newer business means asking people to trust them with their dollars. Thankfully for me, and others, Cheekboss offers beautiful savings in their generous sale events. This is when I purchase mine. I love the freedom of being able to purchase 10 different prints, rather than a package of only one design. I highly recommend this business and their products!

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

The experience was great

The experience was great, I was a new customer so I got to do the 4 pairs of underwear free, and they feel absolutely amazing, I’m a midsize girl, and they don’t roll down or anything, the styles look amazing in person and they feel amazing no itching no digging in!! Definitely recommend!!

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

From the moment I opened my package u…

From the moment I opened my package u could feel the love in the product.
I ordered 2 pair of boy shorts and 2 pair of thongs.
Absolutely the most comfortable undies ever.... from working out to chilling they just fit!

November 24, 2025
Unprompted review
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Rated 5 out of 5 stars

My favorite underwear

My favorite underwear! These are the only kind I wear these days. They are SO soft, SO comfortable and they stay in place without the lines under your clothes. Love all the great prints, too!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

My package came in a timely manner and also it is so soft! It is a better quality than expected, due to the low price.

November 25, 2025
Unprompted review
Rated 4 out of 5 stars

I love the undies and bralettes

I love the undies and bralettes. I have found that the leg openings are a bit tight the first couple or wearing. The two piece pajamas run small so I have to get bigger size than I normally would. I love the smooth finish and the ease of putting pants on over the undies. Hardly can tell I have any on.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Woman underwear for every time of woman.

So originally I thought it would be a scam or a way overpriced shop but let me tell you, YOU CAN TELL WOMEN MADE IT! I was 19 when I bought my first pair and it’s still my favorite brand in my 20’s. Affordable, deals (ALL THE TIME!), super kind to customers, and the softest and most seamless undies or bra you’ll ever feel! No more picking your crack, these undies literally fit perfect. Even the thongs! Cheekbones will be #1 on my list this year.

November 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Cheek Boss Undies

At first I was very hesitant to shop with them Two free pairs of underwear? How can that be? But then I saw all of the reviews praising them so I decided to give it a try.
Being a horse girl, I was so excited to see that they have horse prints! So that was a must right there!
They are very comfortable and in terms of size, I think I should have sized down. I bought the large, but are slightly big and the waistband goes up past my bellybutton and shows from my jeans. But they literally feel like you have nothing on! I just placed a second order for me & my daughter and this time I ordered the Med so I’ll see which fits better
Also, it would be fun to have a holiday line! Christmas, Halloween!

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and deffinitly amazing products

I contacted the company regarding the arrival of my order and they responded within 24hrs and assured me that my order is on its way. Sure enough, i got my order 2 days later and let me tell you, I was so happy with the product.
I ordered the 2 free underware and all I had to pay was shipping. I was spectical and had my doubts on the quality and the fit, but, I was proved wrong. These underwae were the best ones I have ever worn, the material is very soft, high quality, and great coverage. What best about them is they don't ride like other underware do. I will be a recurrent customer. Thank you Cheek Boss for you amazing products.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant Experience

I kept getting adds on Facebook for this brand. So I decided to give it a try. So far my experience has been nothing but great.

They offer a variety of patterns and styles. Some underwear have bras to match. I got a matching set. Boy short underwear and a bra that could even be used as a top.

They are seamless and probably the most comfortable underwear I have ever acquired. They are very stretchy and do not dig into your skin. The fabric is soft and semi thin.

They are very true to size. I considered a large but with the concept being seamless and stretchy yet comfortable I went for the medium and it is perfect.

I got the product for free and paid S&H. There was no gimmicks. They offer you a chance to join VIP to receive a subscription and even more free items upon first purchase. I opted out. I was only charged S&H and it arrived in less than a week.

The confirmation and tracking was easy via email.
Overall a wonderful brand so far!

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

I got 4 free pair for a promotion of…

I got 4 free pair for a promotion of paying shipping and handling. Had I bought them I would have been mad!!! First off you are suppose to machine wash cold and line dry. Very inconvenient when washing clothes.it says to keep the "gusset" from falling apart. I got a size large. They feel like I'm wearing nothing- in a bad way. I don't want to feel like I'm not eating underwear. They felt like maybe they were too big. First time wearing they kept sliding my shorts down. Since you don't feel like ur wearing them, I wouldn't know my shorts were sliding down. Till I was exposed. Yes! Really. Then if I wore them sweat pants, they would slide down til they were going down into the pants legs. So embarrassing to reach down in my pants to constantly pull them up. Or constantly having to to pull them and my pants up. Then I noticed I was having to pull them up highe and more. Even though I wasn't stretching them because they already felt too big. Where my stomach was poking out the bottom of the leg holes. I feel like if I did a smaller size they wouldn't come up high enough and the leg holes would be too small. But the underwear themselves were just too big. I don't like the fabric. I don't want to feel like I'm wearing nothing to wear it slides all ur clothes down without u feeling it. The band that is suppose to be around ur waist does not form to ur waist. It's not really a band. They have folded the fabric down and glued it. So if you were to make ur own and cut fabric, instead of sewing a band of elastic to keep it snug and up, they have just folded the fabric down and glued it. It's this glue that they call a gusset that you can't hear in warm water or the dryer. But it doesn't matter. The adhesive is cheap, not made for clothing or washing. How do you not attach a waist band to underwear???? Of course it won't stay on and it stretches out!! No one whom is behind this company did any homework! Or have common sense. This is the worse underwear I have ever owned. I have stage 3 cervical cancer. It was so upsetting.

August 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Cheek Boss is such an amazing company

Cheek Boss is such an amazing company — especially for plus-size women! Their underwear features beautiful patterns, vibrant colors, and a variety of flattering styles. The quality is outstanding, and everything feels so comfortable and well-made. I highly recommend Cheek Boss to anyone looking for cute, confident, and high-quality underwear. I only buy Cheek Boss now!

May 3, 2025
Unprompted review
Rated 3 out of 5 stars

Big girls need underwear with a wide gusset

Shipping and fabric are fine. It's fit I have an issue with. Fun fact: big girls need underwear with a wide gusset. Plus size with a narrow gusset is just regular underwear that's bigger around. We need to make sure that all our bits are held in place, not peaking out around the edges. Looks weird when I wear slacks or jeans. Until there is a wide gusset version, I won't be purchasing this product again.

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

Worst company to deal with

Worst company to deal with
I paid for shipping, received a notice from post office for more money spoke to cb and their response was claim to my bank I never received my product! So I was out my items they were sent back and they kept my money !

August 4, 2025
Unprompted review
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Rated 4 out of 5 stars

Well Worth It

These are an excellent product - feels and fits just terrific!
Well worth the wait! (snafu with the shipping)
Do recommend!

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied

I hadn't received my order so I contacted seller. They promptly responded & assured me that item had been shipped. I received order the next day

October 15, 2025
Unprompted review

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