While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their exceptional quality and comfortable, soft, and stretchy material. Many people highlight the seamless fit and attractive designs, noting that the underwear doesn't ride up or create visible lines. Consumers appreciate the inclusive sizing and how the products make them feel confident and comfortable. However, some people experienced issues with their orders, including items being significantly smaller than expected or not fitting consistently across different patterns. A few customers also reported dissatisfaction with the durability of some products, noting fraying or disintegration after a few washes. Additionally, some reviewers found the customer service unhelpful, particularly regarding returns, exchanges, and delivery issues where tracking was not provided.

What people talk about most

Product

Clients share positive opinions on product, praising the comfort, softness, and variety of designs. Many... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the softness, stretchiness, and comfort... See more

Order

People report ambiguous experiences with order. While some customers praise quick shipping, receiving orders... See more

Price

Users describe ambiguous interactions with price. While some customers found prices to be affordable,... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many customers praise the great prices and... See more

Based on these reviews

Rated 5 out of 5 stars

I love my cheek boss panties. I’ve spend so much money trying every viral panty I can find and twice now I’ve returned to cheek box because while they can be seen as “expensive” they are super comfy... See more

Rated 5 out of 5 stars

Honestly their undies are pretty decent. The boyshorts I got stretch a lot, they can fit my big girl booty and my big girl balls and peen no problem. Really comfortable material, I've probably ne... See more

Rated 5 out of 5 stars

The fabric is very seamless and soft and feels comfortable and lightweight too. I really appreciate the size of the private area because it doesn’t make my liners or pads hang off the side and end up... See more

Rated 5 out of 5 stars

I sure hope this company is doing well. Cheekboss are very very kind and theyre product is wonderful, its stretchy and comfortable, it makes you look good and its never caused me any irritation. Also... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Loveee but…..

Love the underwear! Super comfy & cute! The only issue I have is the fit for each pattern varies. I always order the briefs in XL & I’ve had a few times where a certain pattern doesn’t fit or some are just stretchier than others(I don’t mind that one lol). There was this really cute pattern I couldn’t wait to get my hands on, but unfortunately it didn’t fit like the other pairs I have. I thought the first time was a one off & maybe I just got a defective pair, but I ordered the same exact pair in the same exact size & it did not fit. Also side note: can’t wear these during my period b/c pads don’t stick to the material.

May 1, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

Poor quality in new products

When I first ordered Cheek Boss, I fell in love with the fit and comfort.... I decided to purchase more and that was a huge mistake. The quality and workmanship of these undies have significantly decreased. The original pairs I purchased were well made, but when the second order came in, I could immediately tell they were not the same. When they arrived, the liner was already frayed, but I figured it was no big deal and kept them. After a few washes, the glue has disintegrated and the undies have fallen apart. I'm very disappointed... go back to the same origin quality or just quit.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Cheek Boss is my favorite

Cheek Boss is such a great brand. I wear the high waisted briefs, and I couldn’t be happier, it stays up. It doesn’t roll down just all around great underwear. I don’t wear any other underwear.🩲
Love, Taylor

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

Really bad experience, total scam

You have to know your size and never exchange or return anything, otherwise it's a total scam. Sale prices DO NOT get honored when doing returns, and you have to pay your own shipping anyways. I returned a lot of underwear that they only gave me $18 for in total, so in the end they charged me over $120 for 2 pairs of underwear and a crappy bralette I can't wear because it's too big. They did nothing to reimburse me afterwards. Terrible experience.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

I first saw an ad on facebook for 2…

I first saw an ad on facebook for 2 free pairs of panties and figured I’d give it a shot, and as someone with sensory issues I tend to have a hard time finding clothing especially underwear that I feel fully comfortable in so this was a complete game changer for me, they’re honestly the only place I buy from now and the designs are super cute too!! Definitely recommend especially to people with sensory issues <3

June 24, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Cheek Boss, my new favorite panties

These are my new favorite panties! They are the softest, silkiest underwear I’ve ever worn and seamless to boot. When I say seamless there isn’t any stitching except on the gusset. They are totally bonded together. As a result these aren’t the type of panties you toss in the washer/dryer. You’ll need to handwash in cold water and dry flat if you want them to last. I replaced all of my underwear with these now. So far I have only ordered briefs and boy shorts styles so far. I am looking forward to trying the cheekies style next. I love sleeping in them too as they don’t get too hot.

I recently decided to check out their bra collection. They are made of the same material as the panties and come in matching patterns.
While I like the idea they don’t offer as much support as I’d prefer for a larger bust, but they are bralettes after all so that’s to be expected. It would also be nice if the straps were adjustable to further customize the fit. But I’ve found they are perfect for around the house, sleeping or just running some quick errands on my day off.

The company shipped my orders very quickly and I received them within five days of my initial purchase.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Best postpartum undies …

I got pregnant right after receiving them but after during my postpartum because I had to have a c section they were soft not tight at all even in my puffy bloated days. Best panties ever.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Soft, Light, Beautiful Patterns and NO Panty Lines!!

When businesses offer a deal that seems too good to be true, I often pass... but... these gals made it feel authentic so I went for it and I am so glad I did.. Got my package quickly and wow... super soft, lightweight and the true to size fit is flawless!! No more up the crack issues or panty lines! I'm hooked! Looking forward to trying out the rest of their offerings!

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

The Customer Service Is Top TIER

The Customer Service Is Top TIER. The product ; well let me just say this , VERY COMFY , VERY STRETCHY & VERY Demure. Ever Since I’ve Tried Their Product I Haven’t Turnt Back. Shipping Was Super Fast. I Absolutely Love This Company!

February 6, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

My Go To Undies!

You know how you go for your favorite pair of undies in your drawer? These are those pair for me! They are so soft and stretchy but hold their shape. I've had my Cheek Boss undies for months now and they have held up perfectly! I hate to wear underwear to bed because the seams cut into me. Not Cheek Boss! I could sleep in them every night because they are so soft and seamless. Being seamless also allows me to wear anything with them with no pesky panty lines. Love, love, love them! Ladies, don't wait, buy them!

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

My Perfect Panty

I am over the moon with my experience with Check Boss. The material feels buttery soft on the inside and has amazing stretch as if they are my 2nd skin. They move with my body without rolling, pinching, nor binding Best of all no dreaded panty lines.
Where have these treasure been??? I could not ne more pleased with my purchases.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

I love these undies

I love these undies. I order, they are sent in a timely manner, they arrive in my mailbox. I love these undies’ fun colors and patterns. I love the very soft fabric.

June 13, 2025
Unprompted review
Rated 3 out of 5 stars

Lingerie? Yes. Cute? Yes. Daily wear? Meh.

Trans guy here, so my review will be based on my experience as a man with a vag :p

I will first talk about the prints, as that is what is most eye catching about these underwear. They are very beautiful, vivid colors and cute designs for most fashion tastes.

However, I wish there was more of a ‘boxer’ type length. I got the ‘boy short’ length in hopes that the chafing of my thighs wouldn’t be an issue, but the legs to these aren’t long enough. In fact, they’re not long at all. They’re more like a high waisted version of other cuts. That said, they’re still very comfortable.

The material isn’t something that I was expecting. It’s a silky like material, which I wasn’t used to with underwear, but I tried it and quite liked them. The silky fabric helps prevent that swampy feeling that you get with some cloth underwear. Even so, this fabric does have a drawback. It’s prone to riding up. Now, the legs on the boy shorts aren’t very long to begin with, but they’re Just long enough to pull down to help with chafing a little bit. However, their fabric is too thin to stay put. I’m not sure what would be the fix for this, if any, because I have this trouble with my men’s boxers sometimes.

All in all, these are very cute underwear! They’re comfortable, and they seem to last a while. I waited a little bit before writing my review so I could wear them and give a proper review that would be beneficial. However, I don’t like the lengths. I would Only consider the boy shorts as a person with thick thighs (who hates using deodorant or other things to prevent chafing because of the texture), but that’s if you’re using them for daily wear. If you’re wearing them as lingerie or housewear, other cuts are probably fine.

June 8, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Well since I am a guy and yes I'm…

Well since I am a guy and yes I'm nonbinary they did not judge me if anything they were kind genuine generous and very kind. I love thier products. They are super comfortable the undies are comfortable and breathable and the bras is truly a no show bra which is super comfortable it's not tight nor too big but a perfect size. I am able to move and bend and do what I want with sweating or them sticking to me. I love their products and will definitely order and order and order from them. They are very kind and super adorable people.

June 8, 2025
Unprompted review
Rated 1 out of 5 stars

Please don't waste your money

I spent more money on underwear than I ever have here. I did the free sample promotion and fell in love with their underwear. These are expensive but I put them on a payment plan because I really thought they were worth it. I regret wasting my money so much. The lining peels out of all of them. I even bought a separate small hamper to make sure I laundered them correctly. Please don't waste your money. I have photos for reference but can't attach them. This is a few pair but it has happened in almost all of them now. I've had them less than 3 months.

March 19, 2025
Unprompted review
Rated 2 out of 5 stars

This was my second time ordering

This was my second time ordering from Cheek Boss. The first time was great but not so much the second time. Out of the 10 pairs of underwear I ordered 5 of them had side seams that were not "glued" together. That's right, they were glued together. I tried contacting them twice via their website where they say they will get back to you shortly . . . but three tries and a month later, I have not heard back from them. The undies are great (if they stayed together) but their customer service really is bad. There is no telephone number for customer service. I hope this helps!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

The best undies ever!

I absolutely love this company! They not only let you pick your style but also which designs you prefer every month. There are so many sizes that no matter what shape you are, you will get a perfect fit. They also stay in place. You don't have to worry about them rolling down or bunching up on you. It is a company that was started by a woman and is women run only. Gotta like that. I even moved recently & didn't get my new address updated in time for my monthly VIP package. I contacted them and couldn't believe that they were actually sending me a new package to my updated address! They truly care about their customers.

November 27, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Horrible customer service

I had to repay shipping because they have an error in their system. If you accidentally enter the incorrect address don't trust their system to update it. Even though you follow the link in the order confirmation email to update it. You will have to contact customer service or end up repaying. Horrible and incompetent customer service. They stated I must have used the second order to update the address even though the address in the second orders confirmation email is correct. I tried to explain you cannot edit the contents of an email after it sent so I used the first order confirmation email and they stuck to it wasn't their fault that they have no errors in their system. I was stuck repaying for shipping so I could actually get my order.

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

Fell apart after 2 washes.

After two washes, I had multiple pairs fall apart. They were washed in cold water in a garment bag and air dried. When I reach out out to the company, they told me that they were not meant to be washed more than twice as month as they are “delicates”. Pretty much saying that they are guaranteeing these are going to fall apart. Ridiculous considering how much they charge for them. They offered no solution at all. Please see the excerpt from the email below. Mind you, this was after I already told them this was what I was doing. Terrible customer service. I love how they tell you that you should only wear something you purchased twice a month.

“Typically, our undies should last a couple of years. As they are "delicates," they do not have the same shelf life as other garments.

We recommend rotating your underwear so that you are only wearing and washing each piece 2 times a month. We also recommend following the care instructions closely! Delicates should only be worn/washed (in a laundry bag) twice a month for the best care.”

December 25, 2024
Unprompted review
Rated 1 out of 5 stars

Ghosted. No correspondence at all.

I took an introductory deal and liked the underwear. Ordered a bunch more, then realized the leg openings were too big. I received my $75 order, but needed to return for a size down.

Sent back all pairs, the packing slip, and paid $15 to ship. That was on April 4th. It’s May 21 and even after sending two emails, crickets. Nada.

I should have done the research. I don’t expect anything from them, ever.

May 21, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look