Excelent customer service, very communicative. Product arrived after 3 weeks of ordering and in perfect conditions. Only small complaint I have is the quality of the shirts are a little cheape... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quality material, but the fit is a bit small, especially after the first wash. Would prefer a custom rhinestone offering, but sparkle letters will do. Not sure how long they'll last after repeated was... See more
Company replied
Cherry was so helpful, really responsive and made the whole process way easier for me. Def someone who cares. The clothes look exactly like the pictures and fit sooo well, I’m really happy with them.... See more
Company replied
I’ve placed two orders from this store, and both have exceeded my expectations. I will say that the print quality is quite delicate, so if you can hand wash, you should do so (if not, delicate cycle o... See more
Company replied
Company details
Written by the company
At Cherrykitten we love every passion and interest in y2k because it is a reference to your UNIQUENESS. Your new clothes are made to please yourself, and so is your life.
Contact info
No. 8 Ng Fong Street, A112, Kowloon, HongKong, 999077, HongKong, Hong Kong
- support@cherrykitten.com
- www.cherrykitten.com
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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i <3 jb
i made a i <3 justin bieber shirt for coachella and it was better than i expected. this will be worn on day 0 and will be a staple piece in my closet moving forward.
March 26, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
That’s awesome! 😍
So glad your “I ❤️ Justin Bieber” shirt exceeded expectations—perfect for Coachella Day 0 and beyond!
Wear it loud & proud! 💛✨
Cherrykitten Customer Service Team
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perfect shipping time and products
perfect shipping time! perfect condition and really high quality of the products!!
love from italy xx
March 7, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 😊
So happy everything arrived on time, in perfect condition, and with the quality you loved! 💛👕✨
Cherrykitten Customer Service Team
quality was terrible
quality was terrible. super cheap fabric. i didnt like it.
March 28, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
We’re truly sorry to hear the shirt didn’t meet your expectations—especially when it comes to fabric quality, which is something we take seriously.
This isn’t the experience we aim to deliver, and we sincerely apologize for the disappointment. If you’re open to it, we’d appreciate the chance to learn more (feel free to reach out directly via email: support@cherrykitten.com)—your feedback helps us improve.
Thank you for giving us a try, and again, we’re sorry it fell short. 💛
Cherrykitten Customer Service Team
Product as desbribed
Product as desbribed. Delayed shipping but customer service was very helpfull.
April 1, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 😊
We’re glad the product met your expectations—and really appreciate your kind words about our customer service! 💛👕
Cherrykitten Customer Service Team
Good Customer Service I ordered and…
Good Customer Service I ordered and picked the wrong size and wrote an email the customer service they replied so fast and said that they will take care about the issue and I dont have to worry about anything.
Anne from the customer Support I love you <3
They replied very quick and I am glad to have shopped at Cherrykittens.
March 31, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! 😊
We’re thrilled everything was sorted quickly—and we’ll be sure to pass your love on to Anne! 💖
So glad you had a great experience with Cherrykittens—happy wearing! 🐾👕
Cherrykitten Customer Service Team
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cherry was nothing but helpful and…
cherry was nothing but helpful and kind! 10/10! i’d give them a promotion tbh
products slay and the help i got along the way was efficient- thank you so much! 🩷
March 30, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Aww, thank you! 💖
We’ll make sure Cherry sees your sweet words (promotion coming right up! 😉).
So glad you loved both the products and the support—thanks for being awesome! 🩷✨
Cherrykitten Customer Service Team
Delivery took ages
Delivery took ages, was told i’d get it delivered for st patrick’s day as it was part of there range, had to pay to track the delivery arrived super late, no use now
March 26, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
We sincerely apologize for missing your St. Patrick’s Day deadline—this is not the experience we want for our customers, and we truly understand your disappointment.
While our holiday collections are designed to arrive in time for the occasion, delivery delays were due to unforeseen carrier issues, and we regret that our tracking communication wasn’t clearer or more proactive. We never want you to pay extra just to find out where your order is—that’s on us.
Your feedback is a tough but important reminder to improve our shipping transparency and partner reliability. As a small team, we’re already reviewing how to better manage timelines and set realistic expectations during peak seasons.
Thank you for holding us accountable—and again, we’re truly sorry your order arrived too late to enjoy as intended. 🍀
Cherrykitten Customer Service Team
MAKE THAT ORDER!
Honestly I was super concerned when i was first ordering but needless to say I received the order the item is nice quality and i’m more than happy with my order, and Cherry from customer support has been super kind!
March 25, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! We’re thrilled you’re happy with your order—and we’ll be sure to pass your kind words on to Cherry!
Cherrykitten Customer Service Team
My wife says they are super…
My wife says they are super comfortable. She loves them and I love them on her
March 13, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much for your lovely review! 🥰 We’re absolutely thrilled to hear your wife loves how super comfortable these are, and that you love them on her too—this made our day! We truly appreciate your support and hope you both enjoy them for a long time. Looking forward to welcoming you back soon!
Best regards,
Cherrykitten Customer Service Team
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Reply from Cherrykitten
Dear customer,
Thank you so much for your wonderful review and positive feedback! 🎉 We’re thrilled to hear the jersey arrived just in time 🚚 and that you love its high quality ✨—this means a lot to our team. We truly appreciate your support and hope to welcome you back for more great finds soon!
Best regards,
Cherrykitten Customer Service Team
Bought shirt on march 6 and it did not…
Bought shirt on march 6 and it did not arrive until march 18. They had no express shipping option either so I was screwed because I needed shirt for the 17th. So it was an absolute waste of money and quite frankly I want a refund.
March 18, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
We’re truly sorry to hear about the disappointing experience with your order’s delayed delivery 😟 It failed to arrive in time for your need on the 17th, and this is never the service we want to provide for our customers. We sincerely apologize for the inconvenience and frustration this has caused you, and we understand your disappointment completely 💔
We want to clarify that our team has already reached out to you regarding this issue to follow up and find a proper solution for the refund request you mentioned 📩 Please check your messages for our previous contact, and feel free to reply to us there at your earliest convenience so we can resolve this matter for you promptly.
We value your feedback highly as it helps us improve our shipping services and avoid similar issues for our customers in the future 🙏 Thank you for your patience as we work to make this right for you.
Best regards,
Cherrykitten Customer Service Team
I love this brand and Wesley!
Wesley did a great job with helping me! My item was ruined and they helped me get an exchange on my item! I will definitely be purchasing again from this brand because of how well they handled this!
March 25, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much for your amazing review and your love for our brand 🥰 It means the world to us that we could assist you with the exchange and make your experience a positive one! We’re thrilled to hear you’re happy with how we handled your issue, and Wesley is so glad to have been able to help you out ✨
We truly appreciate your support and can’t wait to welcome you back for your next purchase—we’ll keep working hard to bring you the best products and service always 💛
Best regards,
Cherrykitten Customer Service Team
Best customer service and best quality…
Best customer service and best quality products. So impressed with everything and can’t wait to order more🤩
March 23, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much for your fantastic review 😊 We’re absolutely thrilled you love our best-in-class customer service and top quality products, and that you’re impressed with everything!
We can’t wait for your next order and to bring you more great pieces 🛒
Best regards,
Cherrykitten Customer Service Team
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love the stuff
love the stuff! fits great, kinky and great quality!!!!
March 18, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much for your awesome review 😊 We’re thrilled you love the items, the perfect fit and great quality!
Thank you for your support, and we can’t wait to welcome you back soon 🛒
Best regards,
Cherrykitten Customer Service Team
It’s perfect and ICONIC!!
It’s perfect and ICONIC!!! I just love everything and can’t complain.✨
March 25, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much for your fantastic review 😊 We’re absolutely thrilled to hear our product is perfect and iconic for you, and that you love everything about it!
Thank you for your amazing support, and we hope you enjoy it always 🛒
Best regards,
Cherrykitten Customer Service Team
Reply from Cherrykitten
Dear customer,
Thank you so much for your awesome review 😊 We’re thrilled you love our super products and our amazing support team!
Thank you for your support, and we can’t wait to welcome you back soon 🛒
Best regards,
Cherrykitten Customer Service Team
Noice
Took a bit of time to arrive but compared to what i had read online mine was fine! I wanted something with this design for a while so i am happy to finally have it, made me smile. The quality is good it's thick enough but it might be transparent and needs a short
February 11, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much for your honest review!
We’re really glad your order arrived in good condition and that you’re happy to finally have the design you’ve wanted for so long — it makes our day to know it brought a smile to your face!
We appreciate you mentioning the quality and the slight transparency note as well.Hope you love wearing it, and thank you so much for your support! 😊
Best regards,
Cherrykitten Customer Service Team
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Arrived in good condition
Arrived in good condition. High quality, especially for the price!
February 27, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much for your lovely review!We’re thrilled to hear your item arrived in great condition and that you’re happy with the quality—especially for the price!We really appreciate your support 😊
Best regards,
Cherrykitten Customer Service Team
Stained products
When the product arrived it had what looked like deodorant stains all over it. I requested a refund and never heard back.
March 13, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
We are deeply sorry to learn about the stain issue on your product—this is definitely not the product quality we would have wanted to provide.
We have replied to you via email; please check your inbox (including your spam/junk mail folder).
We will process your request as soon as possible after receiving your reply.
Best regards,
Cherrykitten Customer Service Team
Just great
The delivery was fast and the shirt I got is very nice! I was a little surprised on how small it is even tho I ordered a size up but that's not a problem, but should be thought of when buying something.
Thank you cherrykitten!
March 13, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much for your kind review!
We’re so happy to hear the delivery was fast and you love your new shirt!We appreciate you sharing the feedback about the sizing — it’s really helpful for other customers, and we’ll take your note into consideration.
Thanks again for choosing Cherrykitten, hope you enjoy wearing it! 😊
Best regards,
Cherrykitten Customer Service Team
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