Excelent customer service, very communicative. Product arrived after 3 weeks of ordering and in perfect conditions. Only small complaint I have is the quality of the shirts are a little cheape... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Quality material, but the fit is a bit small, especially after the first wash. Would prefer a custom rhinestone offering, but sparkle letters will do. Not sure how long they'll last after repeated was... See more
Company replied
Cherry was so helpful, really responsive and made the whole process way easier for me. Def someone who cares. The clothes look exactly like the pictures and fit sooo well, I’m really happy with them.... See more
Company replied
I’ve placed two orders from this store, and both have exceeded my expectations. I will say that the print quality is quite delicate, so if you can hand wash, you should do so (if not, delicate cycle o... See more
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Company details
Written by the company
At Cherrykitten we love every passion and interest in y2k because it is a reference to your UNIQUENESS. Your new clothes are made to please yourself, and so is your life.
Contact info
No. 8 Ng Fong Street, A112, Kowloon, HongKong, 999077, HongKong, Hong Kong
- support@cherrykitten.com
- www.cherrykitten.com
4.3
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Reply from Cherrykitten
Dear customer,
Thank you! 😊
So glad you’re happy with your shirt—great fit, great style, great you! 🙌👕✨
Cherrykitten Customer Service Team
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Loveee
Products are always a nice quality, I really love the material they use for the t-shirts because it's super comfortable! They have an amazing customer service too and very cool products so it's five stars from me 💓
February 3, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! 💓
We’re thrilled you love the soft, comfy tees and our team’s support—five stars from you means the world to us! 😊💛👕✨
Cherrykitten Customer Service Team
Most stunnin idea for hot bf bday
Most stunnin idea - Custom write “Haunt Me, …” <- Enter ya man’s first & last name as a birthday gift on a sexy lil top.
He is into these plaid skirts which I hadn’t heard of (checkered pleated) with ripped stockings. So this will be my first attempt.
Found the sexiest undies with “Make me c-m.” It’s important to know, he works away for a month. Loves “I’m all yours.” So you can see, between the custom & undie choice or even custom undies… His gifts are complete from here!!! Soo thankful!
Then I messaged the store frantic to change words & they helped me immediately with no extra cost or delay, I was in a panic & couldn’t be more thankful 💐🫂💕 BE BLESSED LUVS
April 6, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Wow—what a thoughtful (and spicy!) gift idea! 😍
We’re so honored to be part of your boyfriend’s birthday surprise—and thrilled we could help you tweak the custom text in time, stress-free!
Wishing you both a very happy reunion when he’s back… and thank YOU for your sweet words! 💕🫂💛
Be blessed right back, luv! ✨
Cherrykitten Customer Service Team
Perfect customer service!
March 6, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 💛 So glad we could help! 😊✨
Cherrykitten Customer Service Team
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I loved the uniqueness of the fit
I loved the uniqueness of the fit! It did take longer to arrive than I expected
April 7, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 😊
So glad you love the unique fit—and we truly appreciate your patience with the delivery time! 💛👕✨
Cherrykitten Customer Service Team
Reply from Cherrykitten
Dear customer,
Glad everything’s OK! 😊💛
Cherrykitten Customer Service Team
Reply from Cherrykitten
Dear customer,
Thank you! So glad you love it! 😊💛👕
Cherrykitten Customer Service Team
cherry was so nice to me and helpful
cherry was so nice to me and helpful, i made a typo on one of the customised tops and i let her know and she fixed everything for me without any hesitation, even though technically it was my problem. everything arrived in perfect condition, honestly cannot complain the customer service is honestly so great
March 22, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! 💖
We’ll make sure Cherry gets your sweet note—she’s amazing! So glad everything arrived perfectly and that we could help. You’re the best! 😊✨
Cherrykitten Customer Service Team
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Great !
On time, regular tracking and updates, fairly fast delivery and accurate product !
February 21, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 😊
So glad everything arrived on time, as expected, and just right! 💛👕✨
Cherrykitten Customer Service Team
I highly recommend
Cherry was very helpful and did everything to provide the best experience. I highly recommend the service
February 12, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! 💛
We’ll be sure to pass your kind words on to Cherry—she’s truly the best! So glad you had a great experience, and we’re honored by your recommendation! 😊✨
Cherrykitten Customer Service Team
I ordered like 5 items& all of them…
I ordered like 5 items& all of them were perfect and amazing quality!
April 1, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much for your wonderful review! 💛We’re absolutely thrilled to hear all 5 items arrived perfect and with amazing quality—this makes our day!
Really appreciate your support, hope you love wearing them all! 😊
Cherrykitten Customer Service Team
Cute & surprisingly good quality
I didn’t remember receiving any tracking info (had to download an app and idgaf about allat) and it legit arrived perfect timing on my bf and I’s anniversary! So far, very cute and very decent quality! It feels soft and we’ll have to see how the photo print holds up to time! But it looks so good
March 23, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Aww, that’s the sweetest! 💖
So glad it arrived right on time for your anniversary—and thank you for the love! Hope the print stays perfect for many cozy moments ahead. 😊💛👕
Cherrykitten Customer Service Team
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Need more descriptive clothing pieces
It was okay, I wish they would say which pieces will match because I ordered a brown top and a brown bottom. They are 2 different shades of brown. And I never received an email when my package was delivered, I had to guess which day.
April 2, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you for your honest feedback! 😊
We’re sorry the brown pieces didn’t match as expected—that’s a great note, and we’ll work on improving color consistency and coordination info. We also apologize for the missing delivery notification; we’ll look into our tracking alerts!
Thanks for giving us a try, and we hope to serve you better next time. 💛
Cherrykitten Customer Service Team
Great shirt and great shipping speed
Great shirt and great shipping speed. I will order from them again!
March 13, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 😊
So glad you loved the shirt and the speedy shipping—can’t wait to see you again soon! 💛👕✨
Cherrykitten Customer Service Team
This shirt is so comfy and the material…
This shirt is so comfy and the material is to die for oddly enough kinda thinker and heavy
February 27, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 😊
So glad you’re loving the ultra-comfy, heavyweight feel—it’s a favorite for good reason! 💛👕
Cherrykitten Customer Service Team
Cute “hot shorts” however I ordered the…
Cute “hot shorts” however I ordered the xs and fits bit loose wishing was more fitted
March 23, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thanks so much for your feedback! 😊
We’re glad you like the style—and we’ll definitely share your note about the XS fit with our design team. Many of our “hot shorts” are cut with a relaxed fit, but we’re always working to improve sizing clarity and options!
Let us know if you’d like help finding a more fitted style—we’re happy to help! 💛✨
Cherrykitten Customer Service Team
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i <3 jb
i made a i <3 justin bieber shirt for coachella and it was better than i expected. this will be worn on day 0 and will be a staple piece in my closet moving forward.
March 26, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
That’s awesome! 😍
So glad your “I ❤️ Justin Bieber” shirt exceeded expectations—perfect for Coachella Day 0 and beyond!
Wear it loud & proud! 💛✨
Cherrykitten Customer Service Team
perfect shipping time and products
perfect shipping time! perfect condition and really high quality of the products!!
love from italy xx
March 7, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 😊
So happy everything arrived on time, in perfect condition, and with the quality you loved! 💛👕✨
Cherrykitten Customer Service Team
quality was terrible
quality was terrible. super cheap fabric. i didnt like it.
March 28, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
We’re truly sorry to hear the shirt didn’t meet your expectations—especially when it comes to fabric quality, which is something we take seriously.
This isn’t the experience we aim to deliver, and we sincerely apologize for the disappointment. If you’re open to it, we’d appreciate the chance to learn more (feel free to reach out directly via email: support@cherrykitten.com)—your feedback helps us improve.
Thank you for giving us a try, and again, we’re sorry it fell short. 💛
Cherrykitten Customer Service Team
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