Attentive and responsive from the outset the team were charming, the service faultless and the product arrived perfectly packaged and on time. The product was perhaps even more beautiful than it loo... See more
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I had a great experience with this website. My lights came on time and were fully effective. Also after sales was very prompt to help and support. A five star website. --- J'ai eu une expérience... See more
The article has been shipped more than month after the announced delivery date and I haven't received any information whatsoever from the seller nor any excuse for the delay. I would have expect... See more
Company replied
I was looking for a specific lighting piece when I came across this online shop. The ordering process was smooth and straightforward, and the shipping was quick as well. Overall, the shop’s selection... See more
Company replied
Company details
Written by the company
The best in contemporary design delivered direct to your door. Contemporary furniture, modern lighting and home decor.
Contact info
18 rue au Bouët, 78490, Les Mesnuls, France
- 0185770172
- contact@chiaracolombini.com
- www.chiaracolombini.com
4.6
Excellent
552 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I’ve ordered two beautiful lamps
I’ve ordered two beautiful lamps - the delivery was very Fast and everything was Perfect. I highly recommend the website - they have a beautiful selection and customer’s service is great and very efficient.
July 8, 2023
Perfect service and products.
Perfect service! The beautiful lamps arrived perfectly packed and protected. Good delivery service as well.
April 23, 2023
Fast shipping & receiving.
June 6, 2023
Orders were delivered beyond quoted…
Orders were delivered beyond quoted production timelines and communication was patchy, but eventually all arrived. Not a seamless experience, but not terrible.
March 23, 2023
Reply from CHIARA COLOMBINI
Dear Michael,
Please accept our apologies for the delay with your delivery. The Axel Chay lights are made entirely by hand and there was a problem with the chrome finish on one of the lights, which meant that the light had to be made again. We hope that you are happy with the lights now that they have arrived.
Best regards,
Chiara Colombini
Very beautiful objects
Very beautiful objects. The lamp is superb.
Fast and well protected shipping.
March 12, 2023
Everything was great
February 27, 2023
Great choice and very good delivery
February 3, 2023
great and personalized service
very satisfied by the service and the relashionship of this site
February 9, 2023
Un site formidable !
I had a great experience with this website. My lights came on time and were fully effective. Also after sales was very prompt to help and support. A five star website.
---
J'ai eu une expérience formidable avec ce site. Mes luminaires sont arrivés à temps et fonctionnaient aprfaitement. Le SAV était très compétent et m'a bien aidé. Cairement c'est un site 5 étoiles.
January 26, 2023
great product easy delivery
February 15, 2023
Perfect and rapid!
February 5, 2023
Wonderful customer service
Wonderful customer service. Very fluid and pleasant exchanges by e-mail and telephone
January 29, 2023
Excellent
I love my purchase! Everything was perfect: fast shipping, very well protected & excellent communication.
January 10, 2023
Great experience
Great experience, very good client service.
And beautiful pieces of art!
December 23, 2022
Unprompted review
Perfect very cute light
December 14, 2022
Service Super!
December 4, 2022
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