I received the dark chocolate chunks for a birthday gift. The chocolate tasted like "Baker's" chocolate and it smelled like milk chocolate. I was very disappointed.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This was another delicious purchase from Chocolate.com! The miniature Belgian chocolate 'cupcakes' were adorable, and both flavors were very tasty. We also tried the Dubai chocolate discs,... See more
I wish I had taken the time to read customer reviews before placing my order. The customer service is horrible, shipping takes weeks, and the price is way too high for the product. I’ll be su... See more
I had ordered 3 Dream Bars and also the Dubai discs, and all arrived in various melted states. The discs were salvageable by immediately refrigerating them; they tasted fantastic the next day - high q... See more
Company details
Information provided by various external sources
Fourth of July Gifts - Local Delivery - Buy Chocolate Gifts, Dark Chocolate or Chocolate Truffles from World Class Chocolate Shops. Free Ground Shipping Available.
Contact info
United States
- www.chocolate.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DISAPPOINTED BECAUSE THEY WERE STALE!
We received the gems sampler and they were left over from Christmas and most were hard, dried out and STALE. The chocolate almonds had a nasty chemical flavor YUCK!
Try them you, you wont regret
Wow!!! I’m very impressed. They have everything you can imagine to do with chocolate. I had to reach out to them and they responded fast. My order was shipped and received fast as well with updates along the way. They were very helpful and went above and beyond and I also have to mention my chocolates were high quality and delicious .
Thank you chocolate. Com!!!!
The candy arrived quickly and was well packaged. Very nice containers, and the candy is so good. I’m very pleased.
The great delivery, the quality of the packaging, and the quality of the product were all excellent.
The marshmallow-covered chocolates did…
The marshmallow-covered chocolates did not disappoint me. The candies were fresh and delightful as I kept eating many in each sitting. It was especially good whenever my chocolate cravings acted up!!! Delicious!
No order
I had the same experience as others. I placed an order on November 20th for a Christmas present that I needed by December 20th. I still have no tracking or response on tracking. Do not order from here!!’
Delicious sugar-free chocolate-covered…
Delicious sugar-free chocolate-covered almonds. Quick delivery. Good price. Not enough variety of sugat-free.
Yummmy
Yummmy!
I love pecans!!
I also love coconut, even more!!! Can you do some with coconut 🥥?!!!
Great company and fantastic product
Great company and fantastic product. I give these as gifts and my clients rave about them. Ordered some for my wife and she was blown away. highly recommend
Exceptional chocolate needs to be cheaper
I really enjoyed the chocolates grandma‘s chunk chocolate, and the truffle sampler pack. We’re both very good. The only reason I’m only giving it four stars is because the price could be cheaper.
Lack of product
Notified them 4 times of the lack of product in the container…NO REPLY.
I BOUGHT 4 CONTAINERS OF CHOCOLATE DIPPED LICORICE AND ALL 4 WERE SHORT ON PRODUCT.
Ordered two items both debited from my…
Ordered two items both debited from my account . Still no delivery. Ever trust company that you cannot to a live representative!
Don’t trust them to complete your order!
I ordered chocolates well in advance of my friends BD, then waited days while nothing happened. I finally was able to reach a rep via their chat and she offered no excuse or resolution; obviously it was going ti be late so I cancelled the order. This was my first and last order from chocolate.com!
Quick response time! Thanks!
Went to order something for a friend on a Sunday and absently didn't fill in the correct delivery address. Emailed them to correct it, thinking no one would get back to me at least til tmrw, Monday. And instead got a quick response and a correction literally within about 10 min!! Now I won't get the goodies, but my friend will!!
Outstanding Customer Service
Ordered beautiful chocolates for a friend and am looking forward to hearing from them. The customer service was outstanding. I made a mistake on the order, it was corrected after the order was accepted, and all's well. Sebastian was terrific and I can't wait to use my gift certificate to order myself some of these fantastic chocolates! Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








