Fantastic service from start to finish! A friend of mine told me about the site, as I couldn’t identify the type/model for a replacement toilet seat . I tried submitting a query online, but when I ca... See more
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Review summary
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The measuring guide on the website made sure I could order the right size and style with confidence. It arrived via secure courier, and the best outcome was I could just unlock the old seat and cli... See more
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After wasting many hours trying to find a replacement toilet seat, I found this brilliant Company. All I had to do was take pictures of the existing seat and forward measurements too. The seat which... See more
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Superb service supported by speedy helpful online advice. Delivery was wonderfully quick. The packaging was appropriate, (and amusing! Loved the little joke on the box) and instructions for installa... See more
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Company details
Written by the company
Toilet seats from Choice Replacement Toilet Seat Shop the UK's largest toilet seat replacement company. From non-branded to Ideal Standard seats, our range is unmatched. We have over 100 different toilet manufactures available and over 1000 seats in stock. If you are unsure of what toilet you have forward us images of your toilet.
Contact info
Unit 2 Haselmere Industrial Estate, Charlton Mead Lane, Hoddesdon, EN11 0DJ, Hoddesdon, United Kingdom
- 0203 9409333
- sales@ukchoiceshops.co.uk
- www.choicereplacementtoiletseatshop.co.uk
4.8
Excellent
9K reviews
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Good old fashioned and reliable Service
My daughter ordered the goods on Wednesday 29th and they were delivered on Friday 31st by my friendly Postman. That is called good old fashioned Service. I would recommend this Company for the complete service from ordering through to Delivery. Many Thanks
July 30, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your lovely review and recommendation. We’re delighted your order arrived promptly and that you enjoyed a reliable, straightforward service from ordering through to delivery. It’s also wonderful to hear your friendly postman completed the experience. We truly appreciate your custom and kind words.
Reply from Choice Replacement Toilet Seat Shop
We're so happy to hear you had such a positive experience with our company and customer service. We truly appreciate your kind words!
Excellent & speedy service
Excellent & speedy service! Just glad I had the reference number for the seat as there are SO many to choose from.
July 29, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your excellent review. We’re delighted you received a speedy service and that the reference number helped you identify the correct replacement toilet seat from our wide range. We really appreciate your custom.
Reply from Choice Replacement Toilet Seat Shop
Thank you for your excellent review. We’re delighted you found the ordering process easy, the delivery quick and the price competitive. We really appreciate your custom and are pleased you’re happy with your replacement toilet seat.
The service was fantastic
The service was fantastic. It was an easy ordering process using images and measurements and the problem was sorted within 24 hours. Very impressive service and I would recommend highly.
July 31, 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your fantastic review and recommendation. We’re delighted you found the ordering process straightforward and that our image and measurement service helped identify the correct replacement toilet seat so quickly. It’s wonderful to hear everything was resolved within 24 hours, and we truly appreciate your kind words.
Very swift response and delivery
Very swift response to a question and quick delivery of product. Fitting was easy, as advertised.
July 28, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your kind review. We're so pleased to hear about your positive experience with our swift response and quick delivery. It's great to know the fitting was easy for you.
Excellent service on the phone and via…
Excellent service on the phone and via WhatsApp to help find the best fit. Very happy, quality product. Highly recommend
July 28, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your wonderful review! We're so pleased to hear that our team was able to assist you effectively over the phone and via WhatsApp in finding the perfect fit. It's fantastic to know you're happy with the quality of our product. We truly appreciate your high recommendation.
Excellent company can’t fault them
Excellent company can’t fault them. Incredibly helpful and guided me through measuring to get correct fit and product
July 27, 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your wonderful review! We are so pleased to hear that our team was incredibly helpful and guided you through the measuring process to ensure you received the correct product and fit. We truly appreciate your kind words.
Good customer support and pre-sales…
Good customer support and pre-sales guidance to select the correct item, product as described and delivered on time.
July 28, 2026
Reply from Choice Replacement Toilet Seat Shop
We're so pleased to hear that our customer support and pre-sales guidance were helpful in selecting the right item. It's great to know the product met your expectations and was delivered on time.
The staff were very helpful and asked…
The staff were very helpful and asked for photos to ensure you were supplying the correct model. The fixtures were different but I was assured the new ones would be easy to fit - as it turned out to be.
July 13, 2026
Reply from Choice Replacement Toilet Seat Shop
We're so glad our team could assist you in finding the correct model and that the new fixtures were easy to install. We appreciate you sharing your positive experience with us!
Reply from Choice Replacement Toilet Seat Shop
We're delighted to hear that our team was helpful and that your goods were dispatched quickly. Thank you for sharing your positive experience!
Great customer service
With an array of toilet seats and sizes I had no idea which one to get. Sent a few pictures of existing seat and had a quick reply giving options.
Ordered seat which arrived within a few days, just fitted and all perfect.
Highly recommended- thanks!
July 30, 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your fantastic review. We’re delighted our customer service team could help identify the correct replacement toilet seat from your photos and provide suitable options so quickly. It’s great to hear your order arrived promptly and that the new seat fitted perfectly. With so many toilet seat shapes and sizes available, we know choosing the right one can be tricky, so we’re always happy to help. Thank you again for your recommendation and for choosing Choice Replacement Toilet Seat Shop.
Great product, Quick delivery with good updates
Quick delivery with good updates. Great product, just what I was looking for as our toilet seat cracked and it was a discontinued line.
July 13, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your fantastic review! We're so pleased to hear that you experienced quick delivery with good updates and that our product was just what you needed, especially for a discontinued line.
Quick delivery, good quality product.
The toilet seat arrived within 2 days, was very good quality, good instructions and fitted perfectly.
July 22, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your wonderful review! We are so pleased to hear that your toilet seat arrived quickly, was of very good quality, and that the instructions were helpful, leading to a perfect fit. We truly appreciate your positive feedback.
Amazing service, great products and ease of installation
From the website to the ease of ordering to the quality of the product and the perfect match to the replica model of an Italian loo seat that is now nolonger manufactured. Delivery was fast and price very competitive.
July 21, 2026
Reply from Choice Replacement Toilet Seat Shop
We're so pleased to hear that your experience, from browsing our website to the quick delivery, was excellent. It's wonderful that you found a perfect match for your Italian loo seat, especially since the original is no longer manufactured. Thank you for your kind words about our competitive pricing and product quality.
Better than AI at finding a toilet seat match
I spent most of a weekend using ChatGPT, Claude and reverse image searches to try and identify the make/model of a toilet so that I could buy the correct replacement toilet seat. They eventually all gave up and (not a word of a lie) ChatGPT and Claude both suggested the best thing I could do was to contact Choice Replacement Toilet Seat Shop which I did. Within 24 hours they came back with the illusive make and model of the toilet and option for an exact replacement toilet seat. Which I have now ordered from them.
Brilliant service and better than any AI engine!
July 27, 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for such a brilliant review! We’re delighted our team could identify the elusive toilet make and model and help you find the exact replacement toilet seat within 24 hours. Our product knowledge and personal matching service are at the heart of what we do, so it’s wonderful to hear we succeeded where the AI tools could not. We really appreciate your order and your fantastic recommendation of Choice Replacement Toilet Seat Shop.
Seat has not arrived?
July 24, 2026
Reply from Choice Replacement Toilet Seat Shop
Hi Garry,
Thank you for your review, we are sorry to hear that you have not received your order yet. So we can look into this for you please can you contact us below with your order number or full address.
Email: sales@ukchoiceshops.co.uk
Phone: 020 3940 9333 option 1
Kind regards
Choice Replacement Toilet Seat Shop
Alex was really helpful advising which…
Alex was really helpful advising which seat to buy and asking for measurements and photos to ensure it was the correct one. Delivered quickly and with clear instructions
July 27, 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
We're so glad to hear that our team was able to provide such helpful advice in selecting the right seat for you. It's wonderful to know that the delivery was quick and the instructions were clear. Thank you for your kind words!
Seat good
Seat good - should be it cost enough. Plumber fitted as it is a new fangled closed hole fitting.
July 27, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your review. We’re pleased to hear the replacement toilet seat itself met your expectations. We appreciate your comments regarding the price and the closed-hole fitting, and we understand that this type of fitting can be less familiar than traditional designs. We’re glad your plumber was able to fit it successfully and hope the seat serves you well.
The toilet seat fitted just perfectly…
The toilet seat fitted just perfectly with a little effort from me. The only problem was the delivery by Royal Mail it was out from delivery on Sat 24th July, and I stopped in all day but it failed to arrive. It didn't arrive till Monday 27th July at 2:40
July 23, 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your review. We’re pleased to hear your replacement toilet seat fitted perfectly with just a little effort. We’re sorry, however, that the Royal Mail delivery did not arrive on the Saturday as expected, particularly after you had stayed in all day. We understand how frustrating that must have been. Thank you for your patience, and we hope the new toilet seat serves you well.
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