CINCO STORE Reviews 425

Ordered a nice pair of earrings on the 11th November, getting a discount as it is singles day. And on the 13th I already received my package. The dilevery was super quick and the assistance with some doubts super helpful.
And of course my new earrings are top notch quality. It s my 4th Cinco piece of jewellery and the collection will continue growing.
Thank you

This piece of jewellery is absolutely beautiful, just as I’ve come to expect every time. The packaging is stunning and feels truly luxurious, easily on par with high-end designer brands. A flawless experience all around!

Although the earrings I've ordered were pretty (except one of them had a small defect on the gold color), I had to return them because were the wrong fit for me. The bar of the clip was too big for the hole of my ears(not my fault!). Their return policy is awful. They must find an easier way to return products.

I am truly faithful to CINCO because every single piece of jewellery I have bought from them is a masterpiece! Excellent quality, timeless design and speedy delivery every single time. I totally recommend it!

Sadly after a couple of years of wearing the lovely golden Blake earrings started getting brown discolouration all the sides even though they never got wet. Quite frustrating as the price was not cheap in comparison with earrings you'd buy off Temu and wear a couple of seasons. Saw them first at Andreea Ali and she still wears the same model. I wonder if they changed the quality of materials, very random for earrings to get spots like that so soon!

Recently purchased 2 different types of earrings on sale : Gina and Alma and I love them . Great purchase and high quality

Overpriced jewelry with really bad quality. I ordered the Filomena bracelet and I received it a week ago. After less than one week of wear the chain under the pearls is already green. This has also colored the pearls on the sides making them look dirty. Today I noticed a thin string of metal coming out of the locker. It’s like a needle which is a hazard. Parts of the locker are already silver instead of gold. I am really disappointed about the product but also about the persons who promote this brand. Despite their nice designs this brand is a waist of money. Very disappointed.

CINCO is my favourite jewellery brand. Everything I have bought from them so far is absolutely amazing. The jewelry is absolutely stunning and the entire experience from start to finish was so seamless.

I had an awful experience with Cinco and strongly advise others to avoid buying from this company.

I ordered an item that was meant to be delivered via DHL. I clearly left detailed delivery instructions for where the parcel should be delivered, but those instructions were completely ignored. As a result, the item was never received.

When I reached out to Cinco for help, they showed absolutely no concern and refused to take any responsibility for the failed delivery. Instead of supporting their customer, they dismissed the issue entirely, even though I did everything right on my end. I provided accurate information, left delivery instructions, and still ended up with nothing.

The lack of accountability and customer care is shocking. If something goes wrong with your order, don’t expect Cinco to help. They’ll take your money and leave you in the dark.

🚫 Avoid this company at all costs. There are plenty of trustworthy businesses out there—Cinco is not one of them.

I have ordered so much from Cinco and the quality is fantastic. Everything from the earings, necklaces, and bracelets are so beautiful and will elevate your look.

It’s always a lovely experience purchasing from cinco
Beautiful jewellery

Absolutely loved the pieces I ordered, especially the maxi hoops. I’m extremely picky and often times don’t believe photos on sites resemble accurate description, however, I can assure you their products are even nicer on. The customer service is wonderful as well. Highly recommend!

Warning to USA customers: I ordered an 18k gold necklace from Cinco, which wasn't my first purchase from them. Unexpectedly, I received a few DHL notices via email and text that I had to pay a duty payment within 5 days to receive the merchandise. I contacted Cinco through the customer care link on their website, but no one contacted me, so I have to pay the duty payment before the 5th day window period or they will return the merchant.

This store not only offers an excellent online shopping experience, but also provides outstanding after-sales customer support. Responses are always prompt, friendly, and solutions are consistently provided for every situation.

Great experience, even the sold out items are quicky replaced in the website to allow to buy them on demand. Items are usually delivered really quickly. I can only recommend.

Amazing design, quality and customer care :) obsessed with all of the CINCO pieces. Bought quite a few pieces and everything is still in amazing condition.

I like the design very much and ordered already 5 pairs. The quality is very inconsistent.
The V Shape earrings are the worst I have bought. They are very light, feeling cheap and have so sharp edges that you can easily hurt yourself. These are just dangerous to wear.
Tilly - the smallest size - are so tiny that I have literally to squeeze my ears to get the earrings closed. And of course it hurts after short amount of time. I cannot wear them all day long.
Sarah huggies are quite heavy for their size, looking very pretty. But their closing mechanism is not stable. One earring constantly comes off when I just touch my hair or get clothes on/off. It’s only a question of time until they get lost.
Magda huggies also don’t close surely. The closing machanism is too thin to hold their weight.
Rosemere earrings have great quality, I like them the most.

Have been a client for so many years and cannot say enough good things about Cinco. Amazing and quality pieces, fast shipping, even better client support and love the Instagram posts.
Glad to say I will maintain my client status ♥️

Excellent customer support, very fast shipping, and the most beautiful and select pieces.

I love shopping at the CINCO store because it offers beautiful jewellery options. The pieces are stunning, featuring unique shapes, various colours and textures. Shopping on their website is a pleasure; it’s well-organized and helps me find exactly what I need each time I search. The dispatch and communication services are excellent. Items are always well-packed, and I can see the personal touch in every delivery. I have recommended this site and the company to many of my friends and will continue to do so, as I am happy with my experience. I’ve become a loyal customer and feel almost like they are friends. I can't resist shopping on their website since I always find something unique and special to add to my collection!