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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, most reviewers were let down by their experience overall. Many customers frequently encountered issues with the staff, describing them as rude, unhelpful, or unprofessional, and often found customer service to be lacking. People also reported problems with the general service, including long wait times due to unattended counters and car washes being out of service frequently. Some people also felt that the products, such as coffee and fountain drinks, were of poor quality or that the stores themselves were unclean. However, some reviewers were satisfied with specific employees, praising their friendliness and helpfulness, and a few mentioned finding fresh food products.

What people talk about most

Staff

Clients share negative opinions on staff, with many reviewers reporting unprofessional and unhelpful... See more

Location

Users describe ambiguous interactions with location. Many customers mention specific store addresses and... See more

Customer service

People report negative experiences with customer service. Many consumers express dissatisfaction with poor... See more

Service

Customers consistently note negative experiences with service. Many report issues such as broken car washes,... See more

Product

Reviewers mention ambiguous feedback about product. Customers express dissatisfaction with various products,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Entered the store to pay for gas and immediately upon entering noticed a strong sewage odor inside. When I asked the attendant what the smell was , he said plumbers had visited to repair the issue... See more

Rated 1 out of 5 stars

circle k maximizes their profits by tossing out any semblance of customer service. you walk in to get something (cigarettes, lottery tickets, whatever). there is no one at the counter at all - they ar... See more

Rated 1 out of 5 stars

10405 Park Rd CLT NC. 1/8/26 while pumping gas a man approached me screaming & flailing arms. He appeared to be homeless/drugged/mentally unstable. The clerk inside refused to call police or give me c... See more

Rated 1 out of 5 stars

Every single time i got in, there is a problem, i could just go get a drink, or the same cigar i get everyday. The staff are junkies. They keep trying to excessivley finger food that youre trying to... See more


Company details

  1. Car Accessories Store

Information provided by various external sources

Fuel and food convenience store chain. Features store locator, history, and franchise information.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

265 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Car wash scam

I purchased monthly car wash from them and every time I go to one they don’t have it working. I have to drive all around the city. Try to find one that works and it’s just frustrating and you go inside and the engine guy will say they come to fix it and that’s the answer I got from all of them

February 8, 2026
Unprompted review
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Rated 1 out of 5 stars

This was while traveling from Fleming…

This was while traveling from Fleming Island to Leesburg Fl which is 2 /2 1/2 hours from my home the Circle K was on 441 between Ocala n Leesburg Store address 14870 on 441 I went in the store to pay cash for gas $20 n was told to put the 20 in this slot machine in front of the register which I did - told the cashier the pump # /pump 10/11 No receipt was given to proved I paid but yet the machine took my money n cashier insisted she couldn’t not find the payment was received on her end but yet she was the one that instructed me what to do - imagine that you pay for gas they watch you put the money in that little slot but they have no record n you have no receipt! I don’t like using CARDS or pay at the pump because of this reason especially traveling I was almost on empty even though she made an attempt to find that payment she didn’t which really made the whole thing seem more like a BS story she even tried to contact her boss who was conveniently unavailable…. My advice to travelers STAY AWAY n AVOID this circle K. I remember there was a time when Circle K was the gas station I would go this reminded me why I no longer do. I have heard stories from friends n other travelers but this was a first for me - I will now be one of those stores to others….

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

2406 John Bragg Hwy, Murfreesboro TN

Location: 2406 John Bragg Hwy, Murfreesboro, TN
Date of Incident: February 4, 2026
Time: Approximately 3:30 AM – 4:00 AM

I am submitting this complaint regarding the conduct of the sole employee working at Circle K Store #4703653 during the early morning hours of February 4, 2026. I was parked correctly when I entered the store, yet as I approached the self‑checkout, the employee abruptly grabbed my items out of my hands and demanded that I move my vehicle. I informed her that I was parked properly, but she continued to speak to me in an unprofessional and hostile manner.

When I returned to request the corporate phone number to report the incident, she became even more disrespectful and refused to provide it. What concerned me even more was the clear difference in how she interacted with customers. I observed her treating customers of color with hostility and disrespect, while greeting and assisting white customers politely and professionally.

This type of discriminatory behavior is unacceptable in any business, especially one that serves the public. No customer should be treated differently based on their race or appearance. As someone who works professionally in corporate environments, I found her conduct far below the standards expected of any employee representing a national brand.

I also recorded the interaction for documentation purposes.

I am requesting that Circle K leadership review this incident, address the employee’s behavior, and ensure that this location upholds the company’s standards for customer service, professionalism, and nondiscrimination. No customer should have to experience this type of treatment.

February 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Good place, not fancy

Almost everyday I'm going through this place. To re-fuel my truck and recharge my battery with a good coffee. I like morning talks with Sam, great guy.
Good place, not fancy. It does it's job and does it good.

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

Show more respect

I was first trying to get a special on chocolate bars and the guy was already saying to me with a theres no deal with the chocolate im already getting , so he puts one of them back and i didnt notice cause i bought other items. I went outside when i notice i was missing a chocolate bar so i went back inside grabbed one saying to the clerk my son left the chocolate and he went really rude with me with a tone . I dont appreciate being treated bad cause you had a bad day or something. Dont have to have an attitude when we are the customers. Thank you have a great day.

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

Carwash is ALWAYS out of service

Carwash is ALWAYS out of service

I have a monthly subscription for circle K in Oakville Ontario and the carwash near me is at 1499 Upper Middle Rd W, Oakville, ON L6L 4A7

This specific location is SO FREQUENTLY closing it's carwash due to what they say maintenance. There are a few other Circle K carwashes in Oakville that RARELY EVER go out of service!
Why is CIrcle K charing users for ONE WASH/DAY when at least 7-14+ days out of a month this location is out of service? Shouldn'y they refund people for those days?
I understand carwashes have lots of moving parts and sometimes they break but this is the ONLY location around that i see very often closing it's door, leaving paying subscribed customers with either no wash, or having to drive a long distance just to get their wash!

January 22, 2026
Unprompted review
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Rated 1 out of 5 stars

Every single time i got in

Every single time i got in, there is a problem, i could just go get a drink, or the same cigar i get everyday. The staff are junkies. They keep trying to excessivley finger food that youre trying to buy, or spending 8 minutes grabing different cigars than the one i literally get EVERY DAY. Yall deserved to be sued and held accountable for your actions
Just trying to spend 40 mins to leave a review. If there is anything that has ever been good in your hearts youll fix this and apologize to me. This store discriminates against autistic people. The cashiers are high on meth. Espically abrham, and courtney

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible employee needs to a retrain

On three separate occasions, I have experienced rude and dismissive behavior from one particular employee, described as an older, scruffy-looking man. Each visit has followed the same pattern: no greeting, no acknowledgment, no “how can I help you,” and an overall attitude that makes customers feel like an inconvenience rather than valued patrons.

What makes this situation especially concerning is that this employee clearly knows my husband and is friendly and engaging with him, yet consistently treats me with coldness and disrespect. This selective behavior is unprofessional and creates an uncomfortable environment.

Customer service should be respectful and consistent for everyone. I am requesting that management address this issue immediately, either by retraining this employee on basic customer service standards or removing him from a customer-facing role altogether.

Due to these repeated experiences and lack of improvement, I will no longer be returning to this location. I hope Circle K takes this complaint seriously and upholds the standards expected of your brand.

January 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Every time I go for coffee at the store…

Every time I go for coffee at the store in elmira coffee is never hot it's cold and cream sour from sitting and coffee cost over 2 dollars for a small and is the most terrible taste ever had don't clean there coffee machines so taste like lime and let alone cold like milk out of the fridge that's not a way to screw your customers over and serve garbage at top dollar

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

10405 Park Rd CLT NC

10405 Park Rd CLT NC. 1/8/26 while pumping gas a man approached me screaming & flailing arms. He appeared to be homeless/drugged/mentally unstable. The clerk inside refused to call police or give me contact info for mgr. The clerk said, “our customers will leave if they see police here”. I told him I am a long time customer and prefer to see police over raging unstable & dangerous people hanging out at the store. The clerk was unresponsive. Considering high crime rate in CLT, this was & is a dangerous situation & time. I will not support any Circle K until they show proactive support for their customers. I have filed a police report and a contact form for the Southeast regional office of Circle K. I will not return as a customer and will advise others to do the same. Our lives are worth protecting.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

There is an employee at circle k on…

There is an employee at circle k on springplace rd cleveland tenn. That is the most rude person i have ever met . I paid for my gas and my motorcycle didnt hold it all the man owed me 94 cents so i went in and asked for my change nicely and the man finally gave it to me but he started cussing and telling me to leave the store in front of a lot of customers i mean screaming and cussing threatening to whip my ass all over 94 cents i wont ever do business with them again as long as he is still there and i hope corporate sees this review the man is unstable

January 7, 2026
Unprompted review
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Rated 1 out of 5 stars

Circle K truck stop off of 95 bathroom

The Circle K truck stop off of 95 Exit 121 Wilson North Carolina. New Year's Day I mentioned to a female staff member that there is no soap in the men's bathroom and if it could please be refilled . She walked over to a male employee and told him and he responded saying "well what do you want me to do about that" mind you he just came out that bathroom. And the second bathroom was close for the night. she then come back to me and tells me to wash my hands at the same sink by where the coffee machine are and other drivers wash their food containers and their coffee cups. I found that to be a problem. The next day about 6:00 in the morning I go back in the Circle K to wash up start my day because I'm a truck driver and again no soap yet the soap dispenser parts was spread all over the bathroom one pieace sitting on the garbage can the other on the floor and no sign of soap but they have a big sign up that says North Carolina state code employees must wash hands before reporting back to work (bullshit obviously)

December 29, 2025
Unprompted review

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