citipark.co.uk Reviews 

44
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I paid in advance for my parking at Manchester Tariff St - parked quite happily and thought it was a good secure car park but then received a £100 PCN a week later. I appealed and sent them the book... See more

Rated 1 out of 5 stars

Wrongly contacted by Baysentry - presumably a partner of Citipark - for not paying for parking in Leeds, which i had in advance on their website. Sent the receipt (twice) and then heard nothing. Quick... See more

Rated 1 out of 5 stars

Unfair Tickets After 20 Years of Parking Here I’ve been parking my car at the Edgware Road / Bell Street Citipark for over 20 years. I’ve always held a valid season ticket, and I’ve never had i... See more

Rated 1 out of 5 stars

Worst ever parking experience at Bell Street Car Park, had pre-booking at Bell Street Car Park through Just Park app from 10am to 19:00 hrs, reached the car park around 10:25am to learn that the car... See more

Company details

  1. Parking Lot
  2. Parking Garage
  3. Valet Parking Service

Information provided by various external sources

Safe, clean & great value parking. Our car parks use the latest technology for total peace of mind. CitiPark operate in Leeds, Manchester, Watford & London


Contact info

1.5

Bad

TrustScore 1.5 out of 5

44 reviews

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1.5

All reviews

(44)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID at all costs

AVOID at all costs. Hideous company. Read all the awful reviews! They are terrible IMHO. Especially the dark, smelly, tiny spaces in their Paddington one. Stay at their much nicer competitors nearby on much nicer streets at the same price. April 2023 user. I felt robbed. The lower level smelt of someone smoking something very odd. 0% help with my complaints.

April 14, 2023
Unprompted review
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Rated 1 out of 5 stars

Paid for parking - still got parking fine

Paid for parking but still got ticket. Fine is £100 or reduced to £60 if pay within 2 weeks or appeal. I appealed but was rejected and court action threatened. This car park is not like most in Manchester city centre where you can choose how many hours you pay and park for. They say you can use PaybyPhone app but this conveniently won't work with the parking code they give so then you have to download theirs. They then charge you a standard £4.00 fee but don't give any indication on the app you have to pay again when you leave if stayed longer than 2 hours. They have cameras filming when you arrive and leave and obviously catch a lot of people out this way. A guy paying next to me at same time did the same so will have also got a ticket so they must make a fortune. Car park is also just wasteland full of potholes - not safe or secure. will avoid in future.

March 27, 2023
Unprompted review
Rated 1 out of 5 stars

CitiPark

CitiPark - Parked at Manchester, Ducie Street. Do not park here! Total scam and have been fined £200 with a potential CCJ, when it was impossible for me to pay for my parking even when I was very willing! My appeal was not listened to by Citi Park and complaint procedure was responded to very unprofessional and dismissive. Instructions to pay on entrance are not easy to follow. I intially paid on entry (then immediately realised this was an error due to our receipt), I attempted payment again, and the CitiPark app would not allow it- stating 'car park full'. I called the citipark phone line advertised on car park, no one answered. Impossible to pay.

November 5, 2022
Unprompted review

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