I received an email.confirming an order that I didn't place. When I questioned it they kept sending the same tracking email, which had no information about the order! I didn't recognize the company na... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wish I'd seen these reviews before ordering. It's been nearly 2 months since I ordered, still no update on postage, no official tracking number. Their customer service robot is useless, no helpf... See more
SCAM - same as everyone else on here pulled in by the Facebook advert, which if you look now their page will only show hundreds of angry faces all comments removed. Paid 2 months ago for Bra still not... See more
They claim sizes are correct but each item differs; size M can vary between UK size 6 -10. Returning goods is to China at customers expense and they don’t like giving out the return address. Custo... See more
Company details
Written by the company
we got you covered with highly professional suppliers and production houses that we keep in close contact with and vet daily so that they fulfill our intense selection process.
Contact info
1703 Leo Street, 80202, Denver, United States
- support@civilizec.com
- www.civilizec.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awful company!
Awful company,they took more money from my account than the order was, yes they refunded the difference, but 5 weeks later and my order has still not arrived, I have requested a refund 3 times and get fobbed off with carrier delays and they understand my mood!! Disgracful feel this is a Scam and FB should stop advertising as wish I had read these reviews first! Not good for other companies as now I don't trust anything on FB but this company will be getting reported to TS AVOID AVOID AVOID
Placed an order on 09/09/23 it is now…
Placed an order on 09/09/23 it is now 09/10/23 was sent an overdue payment from Klarna so have reported item as not received email address conveniently under maintenance so could not send an email about the item have postponed payment with Klarna saw as on Facebook
A scam company and needs looking in to
A scam company and needs looking in to.
Bought a couple of bras back in early September and nothing has arrived. Checked the website and could find it.
Facebook needs to sort this advertising out and stop scamming people 🤬
Dreadful company DO NOT USE
Dreadful company. Ordered 23 September and have heard nothing since. Automated customer service, no response. DO NOT USE
Stay away don't buy off them try…
Stay away don't buy off them try contact them bluff u off or tell u to contact them on service platform go try that then shows no such thing contact on email do that get no replies no order off them loss off my money won't be fooled again stick to companies you know off and check out this company big scam
Awful company
Awful company, initially they took more money from my account than the order was. Then it has taken more than 4 weeks for the product to arrive. Awful unhelpful customer service - DO NOT use this company!
No stars for this company
No stars for this company, placed order on 3.9.23 and I'm still waiting! Send them email just to be told its in transit, I will never order from this company again. Three bras at the cost of 26.99 that I could have got on ebay for 15.00 and would have arrived in 3 days, to say I'm angry is an understatement!11
STAY AWAY from this company it's a scam…
STAY AWAY from this company it's a scam bought some items in September just go round in circles with there so called customer service (ROBOT) same excuse about shipping logistics, case now opened with PayPal, have now been refunded by paypal if only there was 0 stars I'd gave them that ..
Massive scam company
Massive scam company! Took payment for bras that never arrived, luckily I paid with PayPal and got refunded through PayPal, safe yourself the stress and don’t buy from here as you will NEVER receive your order.
Dreadful company, scammers!!!
Dreadful company. Ordered three bras on 13 September and it's now 10 October and I'm still waiting to receive them. Chased twice and fobbed off with shipping delay excuses. Avoid this company at all costs. Don't waste your money. Total scammers
Tired to cancel an order was…
Tired to cancel an order was ridiculously impossible was an automated 'customer service' so just went round is circles. It turns up 2 months of ordering and it is smashed to bits because of the poor packaging and paid £24 for just tat. I've now opened a case with PayPal see if they can get in touch with them. Stay very clear of this company !!
Not received order no way of contacting…
Not received order no way of contacting the company tried numerous times
This company is fake
This company is fake. They take your money and don't send the goods. Don't buy from them
They are a scam
They are a scam. Don't buy their crap. I am contacting the Consumer Financial Protection Bureau on them.
One star and only because I had to if I…
One star and only because I had to if I wanted to make comment . This so called company is a utter joke your modern day highway men 😡
SCAM
Took payment, never received goods and generic email replies to my complaints. DO NOT ORDER FROM THESE SCAMMERS
Save your money and don't bother !
As with most of these reviews, goods ordered not received for over 4 weeks now.
They also took an extra £3.65 ,that wasn't on my invoice but I emailed them and did get that back.
Seems like a big scam to me.
Scam company made a order beginning…
Scam company made a order beginning August have emailed them on numerous occasions no reply from them ,DONT USE THEM
Ordered 3 x bras on 11 September 2023
Ordered 3 x bras on 11 September 2023. Paid by bank transfer £22.55. Today its 6 October and still nothing. No replies to emails. So as all other reviews suggest, I think I to have fallen into the same trap. SCAMMER
I have had similar issues as others
I have had similar issues as others. company removed more money from my bank than authorised do not reply to emails and no items have been received almost one month since order
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








