Civilizec Reviews 153

No even worth one star. SCAM WEBSITE!!! DON’T ORDER FROM THESE SCAMMERS. you never receive your order and when you email to ask where it is. They don’t bother emailing back!! Steer clear of these robbing gits!

Wish I had read this first. Goods ordered in September still haven’t arrived. Not answering emails.

Order arrived today nearly 2months late it’s absolute trash DO NOT ORDER FROM THIS COMPANY

Scam company! Placed an order for a ladies bra on 14th September, it's now 4th October and not received. Emailed them numerous times but they just fob you off with excuses about 'shipping issues'. Cannot track order as tracking number not supplied Generic unhelpful replies from customer services saying 'please be patient'. I've been patient for 3 weeks! Have now applied for refund through PayPal as they were not willing to give me a refund. I saw the add on Facebook so I will also report to Facebook and get their ads banned. They are a complete joke !!!!!

I ordered these bras over a month ago. Still waiting to receive. Customer service is a computer with the same stock answers each time I have contacted them. I think this is a scam and unfortunately I have been caught!

I would give this company zero stars if I could. Took too much money, then parcel took over three weeks to come.

Once it finally arrived there was only two items in the parcel, there should have been three!

Constant issues with customer service saying shipping problems, tracking issues and won't refund.

I am going to report to Trading Standards as this company should not be allowed to trade... They take your money and don't supply what you paid for!!

Ordered summer tops 2nd August just arrived today 4th October. Had emailed several times and was fobbed off with they cant control shipping times. asked for money back and they said not possible as items had been dispatched but still couldn't give me a delivery date!!!!
Tops arrived but size not as ordered too small !!!!
TOTAL SCAM MERCHANTS !!!!

I am so glad that I only ordered one bra. I was going to order two but thought I better make sure the fit was good.
I cannot get any Information from them about when they expect my order to be delivered. I think I going to have to put it down to experience. I just worry that they have my bank details now.

Liars

Yanbo ZHAO and Maoyun ZHOU of Landbase Trading Co. Forged their address on companies house

"Appointment of Yanbo Zhao as a director on 12 April 2021. Part Rectified Service address was removed from AP01 on 29/03/2023 as it was forged." Direct from Companies house website

They are scammers. Do not use them

One star to many. Wished I had checked trustpilot before placing order. Ordered 12 September. Charged more than invoice and still not received goods

Appalling customer services.order placed mid september not received and nobody replies to emails.

Dishonest paid for bra. No goods received. Tryed to email not responding. Can't go on link for customers service. Scam

Wish I could give them a zero star then one. Such scammers. Waiting 2 weeks for my order and nothing yet. The status hasn’t changed to dispatched and even if I try to email them now it just keeps bouncing back. Will get in touch with PayPal for a refund from them.

Scam company! Placed an order for a ladies bra on 14th September, it's now 2nd October and not received. Emailed them numerous times but they just fob you off with excuses about 'shipping issues'. Cannot track order as tracking function doesn't work. Generic unhelpful replies from customer services saying 'please be patient'. I've been patient for 3 weeks! Have now applied for refund through PayPal as they were not willing to give me a refund. I'm also going to report them to Trading Standards and hopefully will get them struck off. They take your money and goods do not show up. I will also report to Facebook and get their ads banned. Things like this really annoy me - imagine if it was a pensioner or vulnerable person? Utter disgrace.

1 star is 1 too many. They took more than they invoiced me for. Spend 2 weeks waiting on the status to change from "we'll let you know when you're order is ready to send".I had an email telling me to use their customer service centre but the link sent me to a missing url with a notification saying to email them!!?? Then they told me the shipping agent hadn't updated the status (on their website!?). Am currently filing a dispute via PayPal.

After two weeks with status not changing to despatched I tried to contact them only to be told they had no order under my email address (by bot) despite me having email confirmation and an order number. Thankfully used paypal so refund applied for! Avoid!!!

Scam Would not recommend this site as took money and still not received my order keeping getting fob off so annoyed I wouldn't give them any stars

Well it’s obviously a scam compsny. I will alert Facebook thst they are supporting a scam company. I’m glad I only bought one item. But still!! Very angry.

AVOID - Don’t get suckered in because they use PayPal….they are not genuine. If I could give it 0 stars I would. Ordered 3 bras. Charged £3.60 extra which wasn’t on my invoice. No email confirmation, no items dispatched, no tracking information. No consistent email/ customer service details.No email responses to any of my chases. Eventually I had to claim a refund via PayPal! Scam company

SCAM, take you money and you never receive the goods. Don’t reply to your e-mails. Terrible.

Scammers. Taken my money but not received my order.

Do not order anything from them.