The return procedures are ridiculous. I bought panels and now I have to return the 230cm long ones by myself. I was willing to pay the delivery fee, but they don’t offer any collection service. I have... See more
Company replied
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The return procedures are ridiculous. I bought panels and now I have to return the 230cm long ones by myself. I was willing to pay the delivery fee, but they don’t offer any collection service. I have... See more
Company replied
first time using the company for a small project at work, 1st class service, quick delivery. highly recommended and will be using again.
Highly recommend using Cladding Monkey, very helpful staff if you need to call for advice. Very prompt delivery (next day)!. Top quality product, only used to clad a garage, looks the business!
Company replied
Prompt delivery of a replacement panel that was damaged . After reading reviews I was worried when I had an issue with one of the panels being kinked. I sent an email with picture and less than... See more
Company replied
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purchases some material and was very impressed with the service and delivery.
we also had to phone for with special delivery instructions as goods went to construction site. there was no qualms and all was delivered successfully

Reply from Cladding Monkey
Great service. First time I’ve used them and won’t be my last. Highly recommend.

Reply from Cladding Monkey
Made an order with cladding monkey last week, communication was great and my delivery was on time! Great service I will be using them again for future renovations!

Reply from Cladding Monkey
I was unsure on which product I required and the guidance I received was exceptional. Would definitely use again in future.

Reply from Cladding Monkey

Reply from Cladding Monkey
I've been a customer of Cladding Monkey for some time now and can't recommend them highly enough. Always great quality and a good price along with a massive choice of products.

Reply from Cladding Monkey
Absolute top service, can’t fault in any way shape or form, excellent communication and top quality product.
Would 110% use again and recommend.

Reply from Cladding Monkey
Customer service was excellent, product arrived safe and on time undamaged and packaged really well. Items were of high quality.

Reply from Cladding Monkey
Couldnt be more happier with the product, price and service. Ordered some free colour samples to try and match a colour a had in another area. Looks great and have even recommended them to the business next door who are looking to get their restaurant kitchen cladding done in the new year. Well done Cladding Monkey!

Reply from Cladding Monkey
And even though I paid next day on the 2nd Jan I’m still awaiting my order.
I can only advise potential customers NOT TO ORDER from these jokers!
Trading standards have been notified and I’m awaiting a response.
I ordered a pvc wall panel with trim from cladding monkey which was unfortunately unusable by the time it reached me in transit due to being bent in half by the delivery driver.
I had a closing window to complete the job for the customer so I emailed cladding monkey to explain the situation I was in and explained I needed a replacement within 36 hours.
They didn’t hesitate and sent out another panel which arrived in less than 24hrs, very happy with the service

Reply from Cladding Monkey
My horse box has had an incredible transformation thanks to this company. I found them online and browsed their website, which I must add is fantastic. I couldn’t choose a colour so they sent me 4 colours out free of charge, well impressed. The joiner has finished now and it just looks better than I could have ever imagined, it’s easy to clean too. I will definitely recommend and use again for future refurbs!

Reply from Cladding Monkey
Great customer service from start to finish, talked me through the different products and by doing so, I saved money. I was originally looking at a thicker sheet. Not very often you find a company who answers the phone and actually listens to your needs and what the job entails.
Fantastic experience all round and will be returning. Thanks guys.

Reply from Cladding Monkey
I have used cladding monkeys for my kitchen/bathroom rental projects for several years now, I very rarely take the time to write reviews, but It is definitely a must on this occasion.
I literally cannot find cladding of this quality to anything close to the cost.
The fact you is ‘there’s always somebody who can do a job a little cheaper and a little worse’
DONT DO IT I LEARNED HAD WAY cheap cladding is a false economy!
Quality products, low prices and the level of knowledge and customer care you get is unrivalled, I initially found CM through google search as was looking for local supplier and sincerely can say I was lucky.
Nothing is ever to much for these guys keep up the good work, tbh I cannot believe they don’t have 100% 5* reviews, as I deal with lots of suppliers (various materials) but even the best do not get close to the level of customer service, knowledge and icing on the cake is there a local company.
As I said I’m no review writer but these guys truely deserve it !
Mike
Teesside Solar Solutions Ltd

Reply from Cladding Monkey
Awful experience from start to finish the website has multiple faults and will add unwanted items to your basket BEWARE.
The customer service and attitude from Kayleigh and Steve the manager is disgusting and I would advise anyone to avoid at all costs other companies provide a much better service for the same products. AVOID AT ALL COSTS.

Reply from Cladding Monkey
Great company. Speedy delivery, awesome customer service. Wouldn’t use anyone else.

Reply from Cladding Monkey
Great service - Thanks to Kellie and team for outstanding service. Phone answered promptly by an actual person and an issue with my order (entirely my fault) was sorted quickly and effortlessly. A pleasure to deal with and thoroughly recommended. 👍👍👍

Reply from Cladding Monkey
Personable phone service - no call center music either - and team connected quickly with the project
Helpful advice and guidance on best options to suit
Extra mile moved by the CM team to shunt through a small initial order for next day delivery - which shows good relations too with their carrier
No hesitation in placing complete full order confidently.
Made a birthday day better!

Reply from Cladding Monkey
Writing this review to express how much of a pleasure it has been working with your team and ordering from your company. The level of attention to detail and professionalism displayed by your team is truly impressive. For three consecutive years, we have been relying on your company for our projects, and each time the experience has been exceptional. From the ordering process to the delivery, everything has gone incredibly smoothly.Your team has made sure that everything is well-preserved and delivered promptly, which has made our project run seamlessly. I appreciate the quick delivery and prompt response to our emails. It has made our job so much easier.I would also like to give a special shoutout to Kellie, who has been an exceptional worker. Her dedication to her work is evident, and she has been a great help throughout the entire process.
Once again, thank you for all your hard work and dedication to your customers.

Reply from Cladding Monkey
Cladding installed and looks great. Fast delivery and good quality product. Customer service was great Kayleigh was very helpful on the phone

Reply from Cladding Monkey
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