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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, professionalism, and helpfulness, noting their dedication to making the experience comfortable and stress-free. The service is frequently described as excellent, with many highlighting the smooth organization, timely transportation, and exceptional aftercare. People also appreciate the clean clinics and the overall positive user experience. However, some people were dissatisfied with the quality of the results and raised concerns about aftercare. A few customers also reported unhelpful customer service after the procedure.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, knowledge, and caring attitude. Many... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent and professional... See more

User experience

Customers consistently note positive experiences with the overall user experience. Many reviewers describe... See more

Quality

Clients share ambiguous opinions on quality. Some reviewers highly recommend the service, praising reliable,... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Hi i would like to say thank you to salah as he was amazing dealing with & he was very nice & helpful i really recommend him to contact & understand every single information from him & nit to forge... See more

Rated 5 out of 5 stars

well from start to finish was excellent service, very clean clinic,timely transportation and most of all we felt very comfortable by having such a great host from landing to leaving turkey. atteeq... See more

Rated 5 out of 5 stars

Good afternoon, I went under a hair transplant surgery in Istanbul Turkey. Mr Ateeq was the main source of contact off any sort help information we needed he was there. It felt like Ateeq was specia... See more

Rated 5 out of 5 stars

My experience at this clinic was positive. The staff was very friendly, the Hair transplant procedure went smoothly, and I was always greeted with a friendly smile. They clearly explained what I shoul... See more


4.4

Excellent

TrustScore 4.5 out of 5

158 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Review 1300 euro transplant.

Any review should be done while taken in to consideration what you paid so heres my thoughts on hair transplant and hotell(3 nights) for 1300 euro.

The good: the staff that did the transplant though it would have been nice to get more updates as the procedure went along, the taxis that they arrange from airport to hotell to the clinic. The reception staff at the hotell

Bad: worst hotell breakfast iv ever had, bascially i could eat simple bread whith butter thats it.
AC on the hotell couldent be set to a middling temerature so it was either cold(you only had a tiny blanket) or if you turned it off warm as &*%@.

The money scam when they jump you before the procedure and ask if you want the best start and wanna pay 700 euro to "bathe" your folicules in collagen and vitamins prior to insertion( i still havent found any info on the net what this actully did if anything.....so just a hoax as far as im concerned)

Overall result turned out pretty good though so just beware of their extra offers and that their hotell is pretty bad...

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

great team

great team, great care. they are helpful in everything. I highly recommend them to everyone. Salah is the best medical advisor.

February 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Class Hair is a scam with very poor…

Class Hair is a scam with very poor service. They lie about their services and focus only on taking your money, especially for visa invitation letters. After payment, they respond late, provide weak and incomplete documents that are not enough for visa approval, and then refuse to refund the money.

The call center staff are rude and unprofessional, becoming disrespectful after payment. Their packages include useless services with no real value. I also witnessed a woman who suffered a serious infection after surgery, and the company showed no concern.

Do not trust them and do not fall into their trap.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Illegal doctors.

Illegal doctors.
They have scammed a friend of mine. Their doctors are illegal, and the embassy did not accept the letter they provided. They do not refund the deposit.

January 29, 2026
Unprompted review
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Rated 1 out of 5 stars

May 2024, thread treatment

In May 2024, I underwent a cosmetic facial treatment using threads. I had requested gold threads, and they told me they were doing this treatment. The treatment lasted only a week and no more than a year as they told me, considering that I had no problems with flabby skin, so it was the right treatment for me. The disappointment was great, I discovered that the wires were not gold, they did not give me the identification code of the products they used, as required by law, they did not give me the box to prove to me the products they had used, as required by law. They blocked my jaw for several months, I could no longer open it, all documented by an Italian doctor. The wires they used, I discovered, were simple Korean wires, not gold ones. My lawyer sent a letter many months ago seeking compensation, but they never remarried. I sent several emails to Class Hair and the Class Clinic, but no response. Last November 2025, I personally sent another registered letter urging them to contact my lawyer, but no one contacted him. I consider my experience very negative, it is not a serious clinic. My lawyer and I will insist until I get compensation, in the meantime I will start issuing negative reviews so that what happened to me doesn't happen to others.

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Class…

I had a great experience with Class Clinic. Everything was perfectly organized, from pick and drop service to the hotel stay. The staff was very professional, kind, and supportive, and the clinic was clean and modern. Overall, the service was excellent and I felt very well taken care of. Highly recommended!

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Please read 🙏

I live in Ireland and suffered hair loss for a while, going to the class clinic was best thing I could do for my self. I must say the extractions was very unpleasant but only took 1 and half hour to extract 5500 graphs. The people in the clinic are amazingly nice and do a great job explaining and making sure you understand full procedure, I have payed a amazing low price for the procedure and i still cant beleive how cheap the professional services are from class clinic. I don’t want to exaggerate too much and say it was painless cause it wasn’t the pain was unbearable but only when getting anestetik but after that it was ok and there were times were during extraction and implants English barrier was there and all I heard was Turkish language during 6 hour operation but after the implant the interpreter came and explained how well it went. All in all I must give Class Clinic a great 4.7/5 stars for the price and amazing service also there I had my own hotel booked 25 km away from clinic and they made sure I got the driver to get me from airport to my hotel and from hotel to the clinic and back to airport after few days, which for me was an absolute piece in mind, my flight back was early morning and driver came on time at 4am I was amazed class clinic deserves to be on top of list… If you have are looking to get your hair done or anything else I recommend class clinic from my own experience and also have recommended them to all my friends and family.. I hope you experience the same service I have and wish you best of luck.

Thank you Class Clinic 👍

December 5, 2025
Unprompted review
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Rated 5 out of 5 stars

It was a great experience.Everyone at…

It was a great experience.Everyone at the clinic was professional and really cared about my surgery.All the employees there have great communication with one another.My surgery went well and the results were all positive.Thank you everyone and there’s a great chance I will be recommending all my friends to this clinic.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

A1 service staff was cooperative

A1 service staff was cooperative, helpful and explained each step in full detail. I will recommend this clinic to all my friends and relatives. Hope the results are also as good as their service.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Cuidado con esta compañía, muy buena atención hasta que pagas, ya después olvídate de que te solucionen su mal trabajo que hacen

Be very careful with this company Pay for a hair and beard transplant, They did a terrible job; they put very few grafts in my beard, they didn't fill it in to give it density, and they left my hairline looking very bad. Not straight, the moment they finished and when I saw myself in the mirror I asked them to correct my line and that I had paid to fill it in to achieve more density. They refused to separate anything for me, and since they had already been paid, they just left it at that! When I complained to customer service, they told me that if I wanted to get it repaired, it would cost me an additional $850 euros! Obviously, I had to find another company to repair this because I wasn't going to give this type of company another single euro! Be careful, people! They tell you their ratings aren't real, but don't trust them! I trusted them and had a bad experience! Look for something better because cheap often ends up costing more.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Good afternoon, Ateeq was very helpful

Good afternoon,
I went under a hair transplant surgery in Istanbul Turkey. Mr Ateeq was the main source of contact off any sort help information we needed he was there.
It felt like Ateeq was special sent for us to help great personality and sence humour.

November 30, 2025
Unprompted review
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Rated 5 out of 5 stars

I had a great experience with Oz Class

I had a great experience with Oz Class. The staff were very professional and friendly, and my consultant, Ateeq, was especially helpful throughout the entire process. He explained everything clearly, guided me step-by-step, and made sure I felt comfortable and confident from start to finish. Overall, the service was excellent, and I would highly recommend Oz Class to anyone considering a hair transplant.

November 20, 2025
Unprompted review

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