Clever Mortgages Reviews 

504
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Everyone at Clever Mortgages went above and beyond throughout the whole process; always on hand to answer any questions no matter how small (and sometimes seemingly silly). From start to finish the... See more

Rated 5 out of 5 stars

Amanda helped us secure our re-mortgage. She helped us through & made what was for us, because of our circumstances complex, so much easier. She explained everything as we went & was proffessional, ki... See more

Rated 5 out of 5 stars

The absolute best !!!! Such an amazing helpful happy team x nothing was too much ,were happy to help every step of the way , explained in such high detail and really made sure you understood your o... See more

Rated 5 out of 5 stars

Christie, Simone, Beth, Gemma and everyone else I spoke to were all very helpful, clear and informative. They continuously worked to get me the best mortgage rate and saw me from application right thr... See more

Company details

  1. Mortgage Broker

Written by the company

Clever Mortgages clients are now looked after by Oak Mortgages Ltd. That’s why you’ll see our most recent reviews listed under Oak Mortgages — the same experienced team providing outstanding service We believe that everyone should have the same opportunity to own their own home, whether you’re a first-time buyer, an investor or even have bad credit.


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4.9

Excellent

TrustScore 5 out of 5

504 reviews

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4.9

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Rated 1 out of 5 stars

Too good to be true

This is the second time we have gone to Clever Mortgages to ask them for assistance to obtain a mortgage. The first time they told us to wait until the start of a new employment three months from the date we were applying for a mortgage even though they had confirmed our suitability in our enquiry call, we spent ages filling in the application and they knew our circumstances before offering us our application appointment. This time they told us that as one of us is employed as a sub-contractor that we wouldn't be eligible for a mortgage despite the fact that they assist people who are self-employed and employment has been continuous and one year of books was previously submitted. We were previously offered a mortgage in principle via a different broker with the same circumstances and without books so I do not trust anything that Clever Mortgage says. This is also the second time that the people we have spoken too sound too inexperienced to be offering this service. I would avoid this company with at all costs.

May 22, 2023
Unprompted review
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Reply from Clever Mortgages

We are very sorry to hear that you are disappointed with our service. Clever Mortgages strives to deliver a high standard of service to all our customers, and we work on behalf of the customer and mortgage lender. Unfortunately, the lender would have specific criteria around employment status and income verification. All our staff are highly experienced in placing all types of mortgages and we are sorry that we’ve not been able to find you a mortgage on this occasion.

Rated 5 out of 5 stars

Cannot recommend them enough....

I found this company through an online search and I have to say so glad that I did. My circumstances were not straight forward but from beginning to end they have been superb.
All the initial dealings were with Michaela and she was fantastic - she was so thorough before even submitting any mortgage applications through - she knew every detail and analysed everything to ensure we got the outcome needed. The most important thing is to be 100% honest about everything as she was able to then look for the best options.
The remaining team have then supported every step of the way through admin, constant contact with updates, contact with my solicitors and right up to the end.
Really cannot recommend this team enough - they have been superb and I am super happy with the outcome.

May 17, 2023
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Rated 5 out of 5 stars

Efficient and Professional Mortgage Services: Highly Recommended!

I would like to take this opportunity to express our utmost satisfaction with the exceptional service provided by Sarah Tinkler and her esteemed work colleges Vicky Redley, Beth Palmer and the team. Their professionalism, efficiency, and amiable demeanor left a lasting impression on us, making the entire mortgage process a truly remarkable experience. Thanks to their efforts, we are now the proud owners of a beautiful home.

One noteworthy aspect of my interaction with Sarah and her team was their unwavering commitment to clear and transparent communication. They consistently conveyed information in a concise and comprehensible manner, ensuring that we were well-informed throughout the process. Furthermore, their availability and responsiveness to our enquiries were exemplary, alleviating any concerns or uncertainties that arose along the way.

Their extensive industry knowledge, to locate a mortgage that surpassed our expectations. Through their diligent efforts, we are now happily settled in our dream home, a testament to their exceptional skills in navigating the complexities of the mortgage market.

Beyond their professional competence, Sarah and her team displayed genuine care and dedication in their approach.

Thank you for everything! Best wishes.
Natalie & Neil

March 30, 2023
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Rated 5 out of 5 stars

Karli O’Connor deserves 10 stars!

I completed on my first home in December last year. I came to Clever Mortgages for my Mortgage and count myself lucky every day that I did. I was lucky enough to be given Karli O’Connor as my Mortgage advisor and 5 stars simply isn’t good enough. Not only was she there on hand whenever I needed but was so reassuring, incredible and very personable service and got me the best offer possible with a High Street Lender who had originally turned me down. Abby who works in the admin team definitely also deserves huge credit and a special mention who was constantly working on my case for me and nothing was ever too much. If you read this review I would ask for Karli and Abby - you won’t be disappointed! If I could give ten stars I would. Thank you both for everything!

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Fully recommend Clever Mortgages

No hard sale from April Angeloni she was confident in her products and guided us through the whole process. Always professional she helped us obtain something that we thought wasn't possible. I have to thank her colleagues that were equally fantastic.

April 27, 2023
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Rated 5 out of 5 stars

I would like to start off by saying…

I would like to start off by saying that Clever Mortgages are the best company I have ever had the pleasure of working with and it is due to their excellent skills and services that helped us achieve the house of our dreams this year!

We had quite a complex set of circumstances as my partner is a contractor and the situation with interest rates in the U.K. meant that securing a mortgage became more challenging than it would have been in previous years.

However, we were so lucky and privileged to work with our mortgage broker Sarah Tinkler and Gemma Marshall who both helped us secure the mortgage that we needed for our beautiful Victorian home and see us through to completion.

I can't believe that we now have the keys to our beautiful forever home, what they have helped us achieve is truly life changing and I am forever grateful for their dedication, hard work and excellent customer service.

I would also like to thank Beth Palmer and Richard Bowyer for helping us secure the best rates for our insurances and making this process much more straightforward for us, this process was very smooth and I am extremely grateful that they were able to set everything up for us in time.

I would like to finish this review by sending all the team at Clever Mortgages my very best wishes and I look forward to working with you again in the future, 100 star service absolutely impeccable!

Best wishes

Michelle Ahmed

April 5, 2023
Rated 5 out of 5 stars

Excellent

Excellent; totally recommended !
Very helpful and easily contactable throughout the whole process from initial enquiries with a ‘less than ideal credit score’ to completion, the staff were always on hand to guide and advise. 5⭐️

April 5, 2023
Rated 5 out of 5 stars

Mortgage advice

We were very grateful to have been referred to Amanda Hoppe. Even tough we heard positive things about her we did not expect so much. She is professional; personable and totally flexible working in and outside the usual working hours of the day. She found us the best mortgage offer for us too. Thank you very much for everything you have done for us we are most grateful and would have no hesitation to go back to Amanda in the future when the need arises.

March 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Amazing team

April did my re-mortgage for me and the process was so smooth. She and the admin team went above and beyond to ensure the process was without disruption and stress free. They also supported my initial mortgage in my property and I would not go elsewhere now. From start to finish they were informative and maintained communication with my solicitor and I. I never felt as though anything was a hassle for them. Would definitely recommend!

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service and team!

Second time working with the Clever team and I can not thank them enough. Every step of the way they guide you through everything, support you and overall just go above and beyond!

March 31, 2023
Unprompted review

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