Click Spares Reviews 

121
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Superb service from Leah! she sorted out Evri when our package was delayed...and we got it delivered. Also more drawer rails were sent than we needed, so we have spares too...excellent all round.

Rated 5 out of 5 stars

I had a couple of parts of some kit furniture slightly damaged and could not locate the parts but Leah kept digging until she found the correct parts and has ordered them for me, top quality work and... See more

Rated 5 out of 5 stars

ClickSpares came through for me when a major piece was missing from the coffee table in the sideboard, TV unit and coffee table suite bought from Argos. Within seconds of our emailed query 20 April... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service that, in my opinion, is rarely seen these days. I bought a swinging garden seat several years ago from Argos. A small part broke this year and I didn’t think there was any c... See more

Company replied

Company details

  1. Furniture Accessories

Written by the company

Click Spares offers a comprehensive spare parts management service, fulfils swatch sample orders and manage product recalls.


Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(121)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Super fast response

Sent a mssg at 9.30am and got a reply within the hour, items sourced and sent within a morning. Can't get better than that.

June 26, 2024
Unprompted review
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Reply from Click Spares

I'm glad we could help you so quickly and effectively, thanks for the review.

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Rated 5 out of 5 stars

Had parts broken from my grill I…

I bought an bbq from argos, called them up to order a spare part as the grill was broken, no luck directly. I googled spare parts argod, and this site came up. At first thought it was a fake site or something, but to my joy they were light. Sent me the parts within 2 days! You guys are fab!

June 12, 2024
Unprompted review
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Reply from Click Spares

Really pleased we could help and thanks for the review !

Rated 5 out of 5 stars

Had parts missing from a wardrobe…

Had parts missing from a wardrobe purchased, reported them missing and received parts 2 days later, great service

June 11, 2024
Unprompted review
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Reply from Click Spares

Thanks for taking the time to write us a review. Glad we could help.

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Rated 5 out of 5 stars

What a great service

What a great service, yes a piece was missing but they dealt with it speedily and efficiently

May 22, 2024
Unprompted review
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Reply from Click Spares

Thanks for letting us know that we helped.

Rated 5 out of 5 stars

Great Service!

Excellent service and fast response and friendly staff. Got the items I needed quick to finish my shelfs.

May 14, 2024
Unprompted review
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Reply from Click Spares

Thanks for taking the time to share your praise.

Rated 5 out of 5 stars

Spoke to a lady called Emma so…

Spoke to a lady called Emma so helpfully and got me what I required and is sending out spares for me.

April 23, 2024
Unprompted review
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Reply from Click Spares

Thanks for taking the time to write this review and to email me directly with your praise.

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Rated 1 out of 5 stars

Did click spares have the solution to…

Did click spares have the solution to my problem. YES!.100%

I need to replace a footboard on my daughter's heathdon grey single ottoman bed. Part number 951/5400 (Argos)

Was click spares helpful.
At first point blank NO! but from further pushing another advisor look promising to help only to arrive to the same outcome. NO!

I even wanted to purchase this item not expecting it for free as bed is circa 18 months old or even be provided with the manufacturers contact in order to go direct instead.
They didn't have this info so how do you even get spares for stock?. FAIRY'S!!!!!.

Have to say that a company which could of helped me 100% had no intention of helping despite the fact they had low stock of the exact part I needed.

Unless Its warranty, lost parts etc for an Argos new product they couldn't give too hoots about after sales support further down the line for such products.
Shocking display aftercare support for Argos.
Shame on you all.

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Items were dispatched very quickly. Delivery time was slow but that's because I bought outside the EU

Parts were easy to fit and they fit perfectly

Would definitely recommend and would have no trouble ordering from Click Spares again

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and I was able to get…

Excellent service and I was able to get a spare for some damaged flat packed furniture I bought. It took 2 days in total from ordering to receiving the delivery. The spare was also well packaged.

February 9, 2024
Unprompted review
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Reply from Click Spares

Thanks for taking the time to write this review. Glad we could help you so quickly and effectively.

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Rated 5 out of 5 stars

Replacement of missing parts

Replacement of missing parts
When I eventually got through to a human being they were very helpful in checking exactly which parts were missing from my delivery, and re-ordering them for me. They arrived in the post very promptly, which was great as I was able to put my exercise bike together and get on with using it. Thanks very much

January 30, 2024
Unprompted review
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Reply from Click Spares

Glad we could help, sorry you had difficulties getting through (I'm assuming to the retailer)

Rated 5 out of 5 stars

Replacement shade

Totally delivered on spare part for a lampshade which was damaged. Had no joy with Argos directly and didn’t hold out much hope for locating a replacement. I was thinking would have to buy the whole thing again for a replacement shade. The website was easy to use, communication was excellent and it arrived within the week! Extremely happy with service and would 100% recommend- THANKYOU

January 9, 2024
Unprompted review
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Reply from Click Spares

Thank you for your kind words, glad we could help.

Rated 1 out of 5 stars

Lots of damage to my argos wardrobes…

Lots of damage to my argos wardrobes and bedside table I was promised a replacement part delivery yesterday but it failed to arrive nor has it arrived today it’s not click spares fault it is the useless couriers they use EVRI no wonder they changed their name no doubt will do likewise again to try to hide from their abysmal service.

December 7, 2023
Unprompted review
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Reply from Click Spares

I'm sorry that the courier failed to deliver. The couriers struggle around Black Friday and it seems as a result we let you down.

Rated 5 out of 5 stars

Needed a replacement installation pack…

Needed a replacement installation pack for a bed. System said not available. Phoned up and was told one bolt not available but I could order everything else individually, which was done for me. Very helpful and prompt company. Bed was for a rehomed family so important for them to have a real bed.

Well done and thank you

November 16, 2023
Unprompted review
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Reply from Click Spares

Thanks for the review, glad we were able to help you.

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Rated 5 out of 5 stars

Contacted Clickspares because we had…

Contacted Clickspares because we had some hinges missing on a TV unit. The service we received was absolutely brilliant as they were dispatched on a Friday and we received them the following day.Also the help we got from Clickspares was great.

November 18, 2023
Unprompted review
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Reply from Click Spares

Thank you very much for taking the time to write a review. Glad we could help.

Rated 5 out of 5 stars

Issue was resolved in minutes!

Got an email reply from customer services within minutes of me sending them an email with my issue. No questions or hassle at all, they just confirmed the answers to my questions and sent me the spare part. Absolutely brilliant, just wish all customer service was like this as the world would turn much smoother! 😀

October 25, 2023
Unprompted review

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