Clipto Reviews 

2,243
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,086 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the application for its excellent quality, speed, and reliability, highlighting its ease of use and intuitive interface across various devices. Many find it to be an invaluable tool for transcription, especially for complex language and multiple speakers, and appreciate its accurate AI summaries that save significant time. People frequently mention that the service has made their work and studies much easier, allowing them to process information efficiently and effectively. However, some customers expressed dissatisfaction with issues related to account access and occasional inaccuracies in translations. A few other people also felt that the desktop application could be slower and impact device performance, preferring the website for its smoother operation.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently highlighting that the tool is easy to... See more

Product

Customers consistently note positive experiences with the product, highlighting its effectiveness for... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the accuracy and... See more

Application

People report positive experiences with the app, finding it a powerful and useful tool for transcription and... See more

Artificial intelligence

Reviewers mention positive feedback about artificial intelligence, with many praising the speed and accuracy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've loved using clipto! So often I don't have time to watch a full youtube video or take effective notes. With all of the tools available, it's so easy now to drop a link into clipto and have a doc... See more

Rated 5 out of 5 stars

The best app not just for Transcripts, Downloading videos, audio and files but sooo much more, you must try it for yourself. Highly recommending to everyone from the begginners all the way to seasone... See more

Rated 5 out of 5 stars

I'm working on a memoir so I've been needing to transcript tons of interviews and speeches. Clipto has done an excellent job with both, quickly and efficiently, with clear transcription notwithstandi... See more

Rated 5 out of 5 stars

It's a very practical and fast tool for transcribing meetings. It helps me keep a database of all the transcripts, so I don't need to have an extra drive to store them. I've also used it to tra... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 85% of negative reviews

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4.6

All reviews

(2,243)

1,537 reviews in the last 12 months

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Rated 1 out of 5 stars

BEWARE

BEWARE: Full Subscription SCAM. I used the service once and despite cancelling the subscription before the billing date, they keep trying to bill to my card. Also the agreed pricing switches to a higher price after the second month. The service works indeed, but you will be unable to cancel the subscription ever. Easier to cancel and reissue your own credit card than dealing with the customer support.

May 4, 2026
Unprompted review
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Reply from Clipto

Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.

Rated 5 out of 5 stars

I have been using Clipto AI since 2025

I have been using Clipto AI since 2025, so for almost a year now. At first, I used the free version, and by the end of 2025, I had already found it extremely useful. It worked very well for me: I transcribed many folders, documents, videos, and interviews. In my experience, the transcription quality is very high, especially compared to many other tools. For researchers conducting qualitative research, it can be a truly valuable tool for transcribing interviews. Of course, it is important to remember that the transcript still needs to be checked and sometimes corrected, especially when the original audio recording is not very clear or when the sound quality is poor. However, Clipto AI was so helpful in my work that at the end of 2025, I decided to buy a one-year subscription. I would recommend it especially to researchers who work with qualitative data, as well as to people working in education, including teachers, lecturers, and academic staff. It can also be very useful when you do not have enough time to listen to long podcasts or videos. If you find a podcast, lecture, or YouTube channel valuable, you can paste the YouTube link into Clipto AI, generate a transcript, download it, read it later, and keep the most useful transcripts in your own folder for future reference. Overall, I find Clipto AI a very practical and time-saving tool, particularly for research, education, and working with spoken materials.

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE SCAMMERS

I applied for a free trial and cancelled the subscription shortly after but they keep trying to bill me $9.99 every 5 days. And any attempt to login to my dashboard gets redirected to the pricing plans page.

This is the most illegal and unethical thing that can be done and these thieve must be stopped!

April 29, 2026
Unprompted review
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Reply from Clipto

Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.

Rated 1 out of 5 stars

DO NOT USE

Upcharges, IMPOSSIBLE TO CANCEL. DO NOT USE. STILL CAN'T CANCEL. IMPOSSIBLE TO DO ON THEIR WEBSITE. YOU WILL BE CHARGED AND HAVE TO DEAL WITH IT. TERRIBLE

March 30, 2026
Unprompted review
Clipto logo

Reply from Clipto

Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.

Rated 3 out of 5 stars

0 refund

It’s good service but if you don’t want it anymore or accidentally paid subscription twice they cancel so you can’t use the service and don’t refund you

April 1, 2026
Unprompted review
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Reply from Clipto

Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.

Rated 5 out of 5 stars

Great product and even better people behind it

I’ve been using Clipto.AI for a bit now and really like how the AI transcriber works and helps me with my study, but I wanted to shout out their support team specifically. I had a situation with my subscription and they were incredibly kind and helped me out when they didn’t necessarily have to especially for a struggling student like me. Truly grateful for Shirley F. and the team. It makes such a difference when a brand actually shows some empathy. Great product and even better people behind it.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Billing without notification - very poor transparency

I realized my subscription had been active and charging for months without me noticing. I had not been using the service at all and did not receive any clear notification about renewals or charges.

No emails, no reminders - just recurring billing.

This kind of lack of communication is not acceptable. Users should be properly informed before being charged again. Be careful and monitor your payments closely.

April 18, 2026
Unprompted review
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Reply from Clipto

Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.

Rated 1 out of 5 stars

Extremely Disappointed! From a Loyal Supporter to a Warning Sign – Beware of Hidden Chargesed to be a loyal annual subscriber…

I used to be a loyal annual subscriber and even recommended this product to many of my friends, but my recent experience has been an absolute nightmare.

I canceled my subscription well before the renewal date, and the interface clearly confirmed that I would not be charged. However, a month later, I was hit with a surprise annual fee of $107.88 USD. I contacted customer support immediately that same day. Despite the fact that I had zero usage of the service, they refused to issue a full refund.

Instead, they tried to pressure me into accepting a one-month plan at an inflated price of $24.99 USD. After sending two generic, scripted "canned" responses, the support team stopped responding altogether!

As a former user who once advocated for this product, I am deeply disappointed. I have already warned all my friends to cancel their subscriptions. If you are considering this service, be aware that you might be hit with hidden fees and find it nearly impossible to leave. Avoid at all costs!

我曾是這款產品的年訂閱用戶,甚至還推薦給身邊許多朋友,但最近的經歷讓我感到非常心寒。

我在訂閱到期前操作了取消,當時介面明確顯示已取消成功且無需再付費。沒想到一個月後,我竟然仍被扣了 $107.88 美元的年費!我當天立刻聯繫客服,並強調我完全沒有使用軟體,但對方不僅拒絕全額退款,還試圖強迫我以 $24.99 美元的高價購買單月方案。最過分的是,客服在傳了兩封像機器人一樣的罐頭訊息後,就徹底失蹤、不再回覆!

作為一個曾經的支持者,我現在已經全面警告所有朋友退訂。如果你正考慮訂閱,請務必小心這間公司的隱藏費用和極差的售後處理。進去容易、退出難,請大家務必避開!

April 16, 2026
Unprompted review
Clipto logo

Reply from Clipto

Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.

Rated 1 out of 5 stars

4 months and no resolution - Meeting notes lost with no backup

I pay personally for this service and Clipto's Meeting Notetaker service has experienced the same critical failure twice — 3 important meetings simply not being saved. On both occasions I had full internet access, actively participating in meetings via WhatsApp, Zoom, and Microsoft Teams, so connectivity is not the issue.

What makes this worse is the complete lack of support. I have emailed Clipto on seven separate occasions for the second incidence since December 2025:

19 Dec | 20 Dec | 24 Dec | 27 Dec 2025
8 Jan | 12 Jan | 25 Mar 2026

The response? A generic reply at best about management investigation. No resolution, no explanation, no acknowledgement that their service has a serious reliability problem, and no offer of compensation for a paid service that TWICE failed to deliver.

I have asked basic questions — what backup systems exist when a recording fails? Is there a local desktop capture option? — and received nothing substantive in return.

I am a paying customer who has been ignored for four months. If you are considering subscribing, be aware that when things go wrong, this company does not show up.

April 17, 2026
Unprompted review
Clipto logo

Reply from Clipto

Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.

Rated 2 out of 5 stars

I was charged after the subscription…

I was charged after the subscription was cancelled and had received a confirmation email from them.

April 11, 2026
Unprompted review
Clipto logo

Reply from Clipto

Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.

Rated 5 out of 5 stars

Very fast and high-quality performance!

Very fast and high-quality performance!
As a lifestyle medicine specialist, I work with videos in different languages all the time. I used to spend hours translating and transcribing them, but this AMAZING tool has completely changed my workflow. It's instant, accurate, and hassle‑free. For me, Clipto has become an indispensable assistant — saving me a tremendous amount of time and effort. Huge thanks to the team!

I sincerely recommend it to anyone who values their time.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed. I canceled my subscription and my account clearly shows I am on the "Free Tier" with only 3 uses allowed. Despite this, they still charged me £19.24 on 2 April. It is completely unreasonable to charge a customer for a service they have canceled and no longer have access to. I am currently waiting for a refund. Be very careful with your billing details here.

April 2, 2026
Unprompted review
Clipto logo

Reply from Clipto

Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.

Rated 1 out of 5 stars

Formal Demand to Immediately Cancel Clipto AI Subscription and Stop Unauthorized Billing

Dear Clipto Team,

I had previously and explicitly canceled my subscription to the Clipto AI service. Despite this cancellation, I continue to receive notifications of ongoing charges from your company. I have reviewed my past billing statements and confirmed that unauthorized charges are still occurring after the cancellation date. I hereby formally demand that you immediately terminate my subscription status and cease all further billing.

Should you fail to process this request immediately and confirm the complete cessation of the subscription service and all further billing upon receipt of this email, I will be compelled to pursue legal action. Please reply as soon as possible to confirm that the service has been fully stopped.

---------------------------

Clipto 團隊 您好,

我於先前已明確取消 Clipto AI 的訂閱服務。然而,我持續收到貴公司的扣款通知。我已查閱過往歷史帳單,確認在取消訂閱後仍有扣款發生。在此,我嚴正要求貴公司必須立即停止我的訂閱服務狀態,並停止任何進一步的扣款行為。

如果貴公司未能在收到此信後立即處理並停止訂閱服務及扣款,我將會採取法律途徑追究。請盡快回覆並確認服務已完全停止。

March 27, 2026
Unprompted review
Clipto logo

Reply from Clipto

Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.


· Regarding your fee issue, we have already communicated privately with you and have completed the processing for you. Please check it.

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