10th Aug 24, ride from Terminal 5, Heathrow, couple with two small bags, to Thames Ditton, Surrey. 10pm pick up, 25% cheaper than competitors. Collection on time, large & clean car. Helpful driver. No... See more
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Pickup for trip to T5 Heathrow was on time and journey completed in good time. Helpful driver accepted credit card payment. Car not the cleanest we have used. Return journey the driver wanted cash. U... See more
Company replied
After being diverted from Heathrow to Gatwick due to the substation fire, the driver travelled from one airport to the other, waited a further two hours for me at Gatwick due to the delay in getting m... See more
Elderly mother booked a ride from hospital to home. Was advised didn’t take cash after pick up and driver took her to a cash point where had to withdraw cash plus pay 2% charge ( probably pocketed by... See more
Company replied
Company details
About Clocktower Cars UK
Written by the company
Clocktower Cars, established for 15 years are market leaders when it comes to transporting people or packages. Facilitated with market-leading dispatch system Cordic, we operate a fleet of 100 vehicles serving clients in the Epsom and Ewell borough and surrounding areas. If you looking for a taxi near me, Clocktower Cars can supply any type of vehicle to suit your requirements being from a saloon to a vehicle to accommodate up to 8 passengers with luggage. Our drivers and vehicles are fully vetted and inspected to ensure you receive the best of service.
Clocktower Cars taxi near me are licensed for Private Car Hire Services. We take great pride in offering our services to clients knowing all our drivers are enhanced DBS Checked and have the necessary documentation to be able to drive passengers on a hire and reward basis. Our services are only available on a pre-booked basis or as an ASAP service and any journeys you require must be booked through our control room.
Clocktower Cars taxi near me are licensed for Private Car Hire Services. We take great pride in offering our services to clients knowing all our drivers are enhanced DBS Checked and have the necessary documentation to be able to drive passengers on a hire and reward basis. Our services are only available on a pre-booked basis or as an ASAP service and any journeys you require must be booked through our control room.
Contact info
Epsom Clock Tower, High St, KT19 8BA, Epsom, United Kingdom
- +44 1372 747747
- info@clocktowercarsuk.com
- www.clocktowercarsuk.com
Breach of guidelines
Awesome driver
Awesome driver…took a slightly different to expected…thank you for being available to take us home
February 24, 2024
Unprompted review
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Our car came quickly
Our car came quickly. Good service. Good price.
February 24, 2024
Unprompted review
Very good driver
Very courteous driver. Excellent driving and nice vehicle.
February 24, 2024
Unprompted review
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Good as ever.
February 23, 2024
Unprompted review
Brilliant service again
Brilliant service again, on time. Driver is excellent. Will definitely use it again.
February 23, 2024
Unprompted review
Journey good
Journey good, bit disappointed that there was no card reader so had to do a bank transfer.
February 23, 2024
Unprompted review
Reply from Clocktower Cars UK
Hi Flavia,
We’re genuinely sorry to hear that you were disappointed with your experience. Please accept our sincere apologies for any inconvenience caused.
We take every customer’s feedback seriously and would really appreciate the opportunity to look into this personally and put things right where possible.
Could you please contact us with your **booking/job reference number**? This will allow us to locate your journey, investigate what happened with the relevant team, and come back to you with a proper response.
Please email us at **[info@clocktowercarsuk.com](mailto:info@clocktowercarsuk.com)** with your booking reference, and we will be happy to look into the matter for you.
We value your feedback and would encourage you to get in touch with us directly so we can do our best to resolve the matter.
Thank you for bringing this to our attention, and once again, we’re sorry that your experience did not meet the standard we aim to provide.
Kind regards,
**Epsom & Ewell Cars Ltd**
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The driver is always polite
The driver is always polite, he drives safely and cares about his clients.
February 23, 2024
Unprompted review
Very friendly and helpful
February 23, 2024
Unprompted review
Really nice guy
Really nice guy. Its always a pleasant and relaxing drive. I have driven with him a few times now and he has always been courteous and polite. I only wish I was a wealthy man so I could give him deserving tips but who knows......maybe one day I will.
February 23, 2024
Unprompted review
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Rubbish wait time
Me and my grandma booked 3 hours in advance and they didn’t show up so we phoned them and they told us that our cab wouldn’t be there for another half hour so we walked instead. Never using them again
February 23, 2024
Unprompted review
Reply from Clocktower Cars UK
Hi Dylan,
We’re genuinely sorry to hear that you were disappointed with your experience. Please accept our sincere apologies for any inconvenience caused.
We take every customer’s feedback seriously and would really appreciate the opportunity to look into this personally and put things right where possible.
Could you please contact us with your **booking/job reference number**? This will allow us to locate your journey, investigate what happened with the relevant team, and come back to you with a proper response.
Please email us at **[info@clocktowercarsuk.com](mailto:info@clocktowercarsuk.com)** with your booking reference, and we will be happy to look into the matter for you.
We value your feedback and would encourage you to get in touch with us directly so we can do our best to resolve the matter.
Thank you for bringing this to our attention, and once again, we’re sorry that your experience did not meet the standard we aim to provide.
Kind regards,
**Epsom & Ewell Cars Ltd**
He was on his phone from when he picked…
He was on his phone from when he picked me up to her he dropped me off to his other wife or girlfriend not sure
February 23, 2024
Unprompted review
Reply from Clocktower Cars UK
Hi Barry,
We’re genuinely sorry to hear that you were disappointed with your experience. Please accept our sincere apologies for any inconvenience caused.
We take every customer’s feedback seriously and would really appreciate the opportunity to look into this personally and put things right where possible.
Could you please contact us with your **booking/job reference number**? This will allow us to locate your journey, investigate what happened with the relevant team, and come back to you with a proper response.
Please email us at **[info@clocktowercarsuk.com](mailto:info@clocktowercarsuk.com)** with your booking reference, and we will be happy to look into the matter for you.
We value your feedback and would encourage you to get in touch with us directly so we can do our best to resolve the matter.
Thank you for bringing this to our attention, and once again, we’re sorry that your experience did not meet the standard we aim to provide.
Kind regards,
**Epsom & Ewell Cars Ltd**
Perfect
Perfect: polite, great coms, easy pick-up, quick drive home - would recommend.
February 22, 2024
Unprompted review
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Very helpful safe journey there
Very helpful safe journey there. Excellent.
February 23, 2024
Unprompted review
Great customer service
February 23, 2024
Unprompted review
Professional driver
Professional driver: driving, conversation
time accuracy
February 23, 2024
Unprompted review
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