Never had an issue with the company and delivery is usually always quick. With a wide selection of items available and offers on items spread out all year round you can't really go wrong shopping here... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I genuinely love clonezone! its definitely my number 1 shop for anything kink related from rubber to puppy play they have absolutely everything. they sell such high quality brands like Cell Block 13,... See more
Company replied
Have ordered online and go to the shop when in London always something new to try or experience which makes me ‘keep coming’ - back to the shop. Toys, rings have purchased ‘loads’ could be said I have... See more
Company replied
Excellent service - I ordered the wrong size but arranging a return and replacement was so easy. Free returns are a major plus and I just had to take it to my local parcel locker and drop it off there... See more
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Company details
About Clonezone
Written by the company
From gay sex toys to designer underwear, jockstraps, lubes, fetish gear and fashion, we’ve got everything you need to play, explore and express yourself.
Clonezone brings you the best in gay sex toys, fetish gear, and erotic fashion. Shop everything from anal toys, dildos, cock rings, and chastity cages to leather, rubber, pup play, and electro kits. We also stock designer underwear, jockstraps, and harnesses from top brands like Mr S Leather, Topped Toys, Nexus, and KINK3D - all handpicked for quality and pure pleasure.
Shop online at Clonezone.co.uk or visit us in-store at Soho, Birmingham, and Manchester.
FREE UK Returns
Written by the company
- Changed your mind? No worries. You can take advantage of our quick and easy FREE returns process at Clonezone. Send back any unopened, unused, or unworn item (with tags or packaging intact) within 30 days for a refund or exchange.
NO EXTRA FEES on International Shipments
Clonezone ship orders using a duties-paid service.
Ordering from outside of the United Kingdom? Shop stress-free! When you pay for international shipping at Clonezone, that’s it - there are NO customs charges or surprise fees on delivery.
The only price you pay is the one you pay at checkout.
Contact info
London, United Kingdom
- info@clonezone.co.uk
- www.clonezonedirect.co.uk
15% OFF at Clonezone
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Clonezone
Thanks so much for your review!
Dedication to good customer service
The people clearly really care about giving a good customer experience. I got a reply to my email at 22:30 which was really appreciated given the time sensitive nature of my query.
January 14, 2026
Unprompted review
Reply from Clonezone
Thanks so much for leaving a review. We do try and get back to people whenever we can, so pleased to hear you got the information you needed. :)
Order arrived in perfect condition and…
Order arrived in perfect condition and was exactly as described. Satff were friendly as always when I picked it up in store and made sure to confirm it was the item I ordered.
The item fits like a dream and i'm very satisified.
January 5, 2026
Reply from Clonezone
Thanks so much for leaving a review. Glad you had a good experience in our store and the item fits well. :)
Happy but have packaging issues
I've bought 3 Hankeys toys from Clonezone and although I'm 100% satisfied with my purchases and Clonezone customer service throughout my purchases and deliveries, the only issue I have is the product packaging as it comes busting at the seems around the actual product and this allows dirt, dust and grime to get on the actual product.
I have a thought on solving this issue and this is Clonezone simply putting the product in a carrier bag and tape it to seal, this prevents any dirt, dust or grime getting on the actual product.
I hope this is seen as only constructive criticism.
January 2, 2026
Reply from Clonezone
Thanks so much for your review and feedback. We shall take your comments on board and see how we can improve. Thanks again!
International order
International order. Processed next day, included all taxes and duties, and received c7 days later.
Simple and quick.
January 8, 2026
Unprompted review
Reply from Clonezone
Thanks so much for leaving us a review. Glad it was a nice and quick delivery for you.
Reply from Clonezone
Thanks so much for leaving us a review!
Staff was lovely and very helpful
Staff was lovely and very helpful
December 29, 2025
Unprompted review
Reply from Clonezone
Thanks so much for you review!
Great company to deal with
Great company to deal with. Friendly, fast transaction. I would highly recommend Clonezone.
November 27, 2025
Reply from Clonezone
Thanks so much for your review!
Quick delivery
My recent parcel arrived the day after placing the order,saved a decent amount on the item's i ordered with the flash sale.
November 28, 2025
Reply from Clonezone
Thanks so much for your review! Glad everything went smoothly with your purchase.
Always an amazing shopping experience
Always an amazing shopping experience. The soho staff are knowledgeable, friendly and always on hand to help.
November 30, 2025
Reply from Clonezone
Thanks so much for your review! Glad you had a great experience at our Soho store.
I recently had an issue where an item I…
I recently had an issue where an item I ordered went missing due to the delivery company. However, the post-shopping service I received was excellent. The team responded quickly, personally acknowledged the problem, and provided a clear and helpful solution. Their prompt and friendly communication made the whole experience stress-free. I was very impressed with how they handled it and felt genuinely looked after.
November 18, 2025
Reply from Clonezone
Thanks so much for your review. We are pleased that our customer services team were able to help to resolve any issues.
I received all the items I ordered 👍🏻
I received all the items I ordered 👍🏻
However I did not receive the "mystery item" that was offered during the black Friday sales
December 1, 2025
Reply from Clonezone
Thanks for your review. The mystery item/gift was a free entry into our monthly prize draw. Sorry if that was not clear when you made your order. If you leave a review, you are automatically entered, which you will be now. Good luck for Decembers draw!
Reply from Clonezone
Thanks so much for your review!
Really great product at a good price…
Really great product at a good price with easy delivery.
December 1, 2025
Reply from Clonezone
Thank you for leaving us a review- it's appreciated.
Great place to shop
Never had an issue with the company and delivery is usually always quick. With a wide selection of items available and offers on items spread out all year round you can't really go wrong shopping here. The quality of everything has always been top notch too so this is why I'm a repeat customer.
December 1, 2025
Reply from Clonezone
Thanks so much for your review- we are so pleased you enjoy shopping with us.
Very helpful staff
Very helpful staff, really nice guys, loads of great gear, love my leather jeans.
December 1, 2025
Reply from Clonezone
Thanks so much for your review!
Just how it should be...
Love Clonezone. Only ordered a few times, but every time has been excellent. For Mr S gear, they're my go-to while in the UK.
Everything ships discreetly packaged, and everything inside is well wrapped up and presented. Small things that make a difference.
November 29, 2025
Reply from Clonezone
Thank you so much for your review. We are very pleased that you choose us to shop with while in the UK. It's appreciated.
hankeys toys
I bought a hankeys toy in the recently black Friday sale and found what I was looking for at a really good price, super fast delivery, great company.
November 29, 2025
Reply from Clonezone
Thanks for your review- glad you managed to grab yourself some great deals at the weekend!
Great retailer, awesome gear
Easy to order and quick delivery. Great gear, at a great price. Thanks CZ
November 29, 2025
Reply from Clonezone
Thanks so much for your review!
Reply from Clonezone
Thanks for your review- it's appreciated!
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