Lovely quality products. Well packaged. Accurate sizing. Good value for money, when discounted! Only had items for a week so too soon to comment on durability. Would consider buying again.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
just ordered 2 x twin sets for the gym. easy to order on the website. brilliant price and delivery was a day earlier than estimated. sizing was great and quality is excellent. already looking at... See more
Company replied
the two t-shirts were my fourth purchase from closure and the quality, fit and colour were all excellent as usual. Ordering and paying was quick and easy and delivery was quick also. Highly recommend.... See more
Company replied
The quality and fit of the clothes are excellent.Normally online ordering results in items being returned due to not being what was expected but I've kept everything I've ordered.I'm now in the proces... See more
Company replied
Company details
Written by the company
Closure London - We make clean-cut, modern essentials. Shop now for T-Shirts, Hoodies and Joggers.
Contact info
CLOSURE LONDON RETURNS, TORQUE NORMANTON, California 400, California Drive, WF10 5QH, Castleford, United Kingdom
- Hello@closurelondon.com
- www.closurelondon.com
4.3
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Closure London
Hello David,
Thank you for your fantastic 5-star review! We're so pleased you're happy with the excellent fit, quality, and affordable prices of our products. We appreciate you shopping with us.
Thank you again for shopping with Closure London.
Thank you,
Liberty
Team Closure London
Amazing customer service
Amazing customer service. Couldn’t recommend more! Really helpful. Thank you!
August 13, 2026
Unprompted review
Reply from Closure London
Good Afternoon Lauren,
Thank you for your wonderful feedback!
We are so pleased to hear that you had such a positive experience with our customer service. We truly appreciate your kind words.
Thank you again for shopping with Closure London.
Thank you,
Liberty,
Team Closure London
Reply from Closure London
Good Afternoon Alicia,
Thank you for your wonderful 5-star review! We are so pleased to hear that you had an amazing experience with our service and would recommend us. We truly appreciate your positive feedback!
Thank you again for shopping with Closure London.
Thank you,
Liberty,
Team Closure London
Amazing customer service
Amazing customer service, brilliant products. My experience has been smooth sailing. Would definitely shop again
July 8, 2026
Reply from Closure London
Good Afternoon ,
We appreciate you sharing your positive experience! We're delighted to hear that you found our customer service amazing and our products brilliant, making your experience smooth sailing. We look forward to you shopping with us again.
Thank you again for shopping with Closure London.
Thank you,
Liberty,
Team Closure London
Quality clothes at it’s highest
July 30, 2026
Reply from Closure London
Hello OLADIPO,
We appreciate your fantastic 5-star review! We are so pleased to hear that you are happy with the highest quality of our clothing. Thank you again for shopping with us.
Thank you again for shopping with Closure London.
Thank you,
Natalie
Team Closure London
Hassle free great quality and stye and…
Hassle free great quality and stye and very fast postage A1*****
July 30, 2026
Reply from Closure London
Hello Paul,
We are so pleased to hear you had a hassle-free experience with our quality products and fast postage. Thank you for your wonderful feedback!
Thank you again for shopping with Closure London.
Thank you,
Liberty ,
Team Closure London
Reply from Closure London
Hello Pauline,
We're truly happy to hear that your experience with our clothing, delivery, and the exchange process was so smooth. We appreciate your positive feedback!
Thank you again for shopping with Closure London.
Thank you,
Natalie,
Team Closure London
2 x twin sets
just ordered 2 x twin sets for the gym. easy to order on the website. brilliant price and delivery was a day earlier than estimated. sizing was great and quality is excellent.
already looking at other stuff online
August 6, 2026
Unprompted review
Reply from Closure London
Good Morning Brian,
We're so thrilled to hear you had such a positive experience with your recent order of twin sets! It's wonderful to know that the ordering process was easy, the price was brilliant, and delivery was even earlier than expected. We're especially happy that the sizing and quality met your expectations. We appreciate you looking at other items online!
Thank you again for shopping with Closure London.
Thank you,
Jonathan,
Team Closure London
Reply from Closure London
Good Morning Seamus,
Thank you for your wonderful review! We are so pleased to hear that you are happy with the top quality and great prices. It's fantastic to know we are your favourite site!
Thank you again for shopping with Closure London.
Thank you,
Natalie
Team Closure London
Fast delivery
Fast delivery, bought for my son in law, he loves them, fit perfectly, would buy again.
August 7, 2026
Unprompted review
Reply from Closure London
Good Morning Paula,
We're so pleased to hear about the fast delivery and that your son-in-law loves his purchase and that they fit perfectly! We appreciate your positive feedback and look forward to you shopping with us again.
Thank you again for shopping with Closure London.
Thank you,
Natalie
Team Closure London
Reply from Closure London
Hello Paddy,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our ordering site easy to use, enjoyed our delivery service, and are happy with the excellent product. We appreciate your positive feedback.
Thank you again for shopping with Closure London.
Thank you,
Liberty
Team Closure London
Great customer service and great…
Great customer service and great clothes!
will definitely be purchasing from closure london again!
August 12, 2026
Unprompted review
Reply from Closure London
Good Morning,
We appreciate you sharing your positive experience with us! We're delighted to hear you're happy with our customer service and clothes. We look forward to you purchasing from us again.
Thank you again for shopping with Closure London.
Thank you,
Jonathan
Team Closure London
Great clothes & good quality
Great clothes, good quality, reasonable prices & prompt delivery !
Website can be a bit irritating & discount / points are a challenge to apply …
August 5, 2026
Unprompted review
Reply from Closure London
Hello Chris,
We're so happy to hear you appreciate our clothes, quality, and prompt delivery! We understand your frustration with our website and the challenge of applying discounts or points. We are actively working to improve this experience for all our valued customers.
Thank you again for shopping with Closure London.
Thank you,
Natalie
Team Closure London
Reply from Closure London
Good Morning ,
Thank you for your fantastic 5-star review! We are so pleased you're happy with the quality of our items. We appreciate you shopping with us.
Thank you again for shopping with Closure London.
Thank you,
Liberty,
Team Closure London
Reply from Closure London
Hello Jeremiah,
Thank you for your wonderful 5-star review! We are so pleased to hear that you love your purchase and recommend it. We appreciate your positive feedback!
Thank you again for shopping with Closure London.
Thank you,
Liberty
Team Closure London
They are quick to take your 💰 but not…
They are quick to take your 💰 but not deliver the items on time 🙈
July 29, 2026
Reply from Closure London
Mazz,
We sincerely regret that your items have not arrived as expected. We are actively looking into this delivery delay.
Please reach out to our customer service team with the reference: TP-0813RTSR3F
Thank you again for shopping with Closure London.
Thank you,
Team Closure London
Great quality,fit and price
July 29, 2026
Reply from Closure London
Good Afternoon Andrew ,
We appreciate you sharing your positive experience regarding the quality, fit, and price! Thank you for your support; it means a lot to us. We are so pleased to hear you are happy with your purchase.
Thank you again for shopping with Closure London.
Thank you,
Liberty
Team Closure London
Quality
Quality garments great designs & competitive prices fast delivery what's not to like
July 28, 2026
Reply from Closure London
Good Afternoon Gary ,
We appreciate you sharing your positive feedback! We're delighted to hear you're happy with the quality, designs, competitive prices, and fast delivery of our garments. Thank you for your support!
Thank you again for shopping with Closure London.
Thank you,
Natalie
Team Closure London
It cost me money simply to order after returning BEWARE
After seeing an advert on Instagram I thought they look good so I placed an order That was the easy bit.
When my order arrived the sizes were way smaller then the usual brands I buy from so I wanted to return and to replace the items for bigger sizes, However this is where everything got interesting, I was told I would have to reorder and I was also told I would loose the discount I had got so the items were more expensive and I would have to pay for a restocking fee and pay for the returns myself. Unbelievable so buy purchasing I was already out of pocket, I contacted them and sure enough my £27.49 order had cost me £8.94 simply for ordering with them. If I re ordered the replacement order was going to be £35+
So I have had to send the items back and am waiting on my refund.
This crazy system is going to turn customers away from you, I will never order anything from you whilst this is the case which is a shame as the stuff looked great.
I genuinely would love to have ordered more but not when you have treated me like this on my first order.
You cant justify this and you wont be in business long with this model of customer service.
Customer service just didn't care or want to know.
I has made me so mad at the way i have been treated I needed to let people know, you cant take money from people for nothing and get away with it. Closure is a good name because that's where you are heading.
August 11, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.