It has been a pleasure to be a customer of cloud pharmacy 19 months. I started due to being morbidly overweight and type 2 diabetic at 22st 4lbs and I am currently 14st 4lbs. We have achieved a loss o... See more
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Review summary
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Just amazing experience all round extremely helpful.easy to talk to.go trew step by step with no rushing .caring .also will answer any questions with a very quick response I felt very comfortable with... See more
I found it easier to order, because this time I have chosen to try the tablets, although not started yet. My real concern with the injections was that they are fridge delivered?? And because I'm nev... See more
Professional website and service. I have placed orders with cloud for the past year - they always arrive quickly and well packaged, ordering is easy and the clinical team respond to messages quickly a... See more
Company details
Written by the company
Cloud Pharmacy is an Online Pharmacy and online clinic service specialising in Men's and Women's health, and Weight Loss. We offer free online consultations for specific prescription medicines, as well as selling all associated pharmacy medicines and goods at discounted prices. We aim to revolutionise healthcare in the UK and aim to be the most customer-focussed, user-friendly Online Pharmacy available. We want our customers to feel confident to contact us for advice and make purchases from us. Visit us at: www.cloudpharmacy.co.uk
Contact info
Cloud Pharmacy, 3 Houston Interchange Business Park, EH54 5DW, Livingston, United Kingdom
- 01506 901275
- support@cloudpharmacy.zendesk.com
- www.cloudpharmacy.co.uk
4.6
Excellent
23K reviews
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Reply from Cloud Pharmacy | Online Clinic
We really appreciate your feedback and are glad we could help.
Very satisfied with the product and…
Very satisfied with the product and service l received.
June 30, 2026
Easy to access & follow website
Easy to access & follow website. The product arrived on time.
I got the exact item I ordered.
June 30, 2026
Reply from Cloud Pharmacy | Online Clinic
It's great to hear everything was easy from start to finish. Thanks for your review!
You haven't answered my question
You haven't answered my question. I would like a cheaper form of weight loss. I only get a pension, I would like to live longer at a price I can afford. I don't mind paying just what I can. That's why I came off it before. Thank you
Reg t
June 30, 2026
Reply from Cloud Pharmacy | Online Clinic
Hi Reg,
We sincerely apologise that you feel your question was not answered. I understand how frustrating this may be.
I have sent you an email so we can discuss alternative treatment options and find the best plan for you.
We look forward to hearing from you shortly.
Very good service
June 30, 2026
Reply from Cloud Pharmacy | Online Clinic
Thank you for your support and for choosing Cloud Pharmacy.
Superb service from start to finish I…
Superb service from start to finish I have recommended to friends and family
June 30, 2026
Fast efficient service highly recommend!
Fast efficient service great loyalty scheme helpful pharmacists when needed thank you!
June 29, 2026
Reply from Cloud Pharmacy | Online Clinic
We really appreciate your kind words. Thank you for taking the time to share your experience.
Fast delivery help also available…
Fast delivery help also available trusted prescribers
June 29, 2026
Professional, reliable, and fast!
I highly recommend Cold Pharmacy. The health verification process is thorough and professional, which gives peace of mind. The whole ordering process for Mounjaro is seamless, and reordering takes literally 5 minutes. Great communication and fast delivery. Everything is 5-star!"
June 15, 2026
Reply from Cloud Pharmacy | Online Clinic
Hi Danuta,
We really appreciate your kind words. Thank you for taking the time to share your experience.
Useless delivery for working people
Delivery driver did not leave the parcel in the safe place when we were out, then arranged a delivery time the following day and was two hours late. The medicine had been out of the fridge for over 48 hours and was warm. Hasn’t been effective at all this month. No support from cloud.
June 15, 2026
Reply from Cloud Pharmacy | Online Clinic
Hi Lucy,
We are sorry to hear that you experienced delays whilst receiving your order. We sincerely apologise that your delivery did not go as expected and that you felt unsupported throughout the process.
The delivery of our medication is something we take seriously and we are sorry if you feel let down. Our temperature-controlled packaging has been developed to support the safe transportation of medication during periods of warmer weather. The packaging is designed to help protect your medication during delivery, and short periods outside of refrigeration are accounted for within the manufacturer's storage guidelines.
Upon review I can see a member of our patient care team contacted you at the time although there was no further updates from yourself.
Once again, we are extremely sorry for the inconvenience caused.
If you wish to discuss this any further our team would be happy to help you.
Thank you.
Very happy with the service I’ve…
Very happy with the service I’ve received from Cloud Pharmacy.
June 15, 2026
great service ordering is taking with…
great service ordering is taking with good advice and support comes out to u in good time
June 15, 2026
I asked what we govey strength of pill…
I asked what we govey strength of pill I should start on and never got a reply , I'm on 10 mil manjaro, is it OK to start with the smallest dose of we govey
June 15, 2026
I feel very safe using this service and…
I feel very safe using this service and confident with delivery service
June 29, 2026
Overall great service
Fast delivery, great communicatin, website easy to access information overall service good been yousing for over a year with no issues
June 29, 2026
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