Clove Technology Reviews 

424
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery times and careful packaging, noting that orders always arrive safely and promptly across various international locations. Consumers are also very happy with the competitive pricing and the exceptional condition of their refurbished devices, which consistently look and function like brand new items. Some reviewers were not happy with order fulfillment and inventory management, mentioning unexpected price adjustments or sudden cancellations right after completing their purchase. A few individuals additionally experienced delivery carrier difficulties or received products with unexpected cosmetic damage instead of the described pristine condition.

What people talk about most

Product

People report positive experiences with product, noting that devices arrive promptly and exactly as... See more

Delivery service

Users describe positive interactions with delivery_service, noting swift, fast, and prompt shipping times.... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with devices arriving in excellent... See more

Price

Consumers find price to be a major positive aspect of their purchasing experience. Reviewers frequently... See more

Order

Customers had ambiguous experiences with order processes, showing a mix of satisfaction and frustration. On... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Happy with phone received seems to b working fine so far Not happy with my old phone sent to you with quoted price been changed once you had it and i didnt ecrpt the new price and asking me to pay £... See more

Company replied

Rated 4 out of 5 stars

Made an order from Canada, and the process was painless amd easy, with good tracking through Shopify's Shop service (though well, it's Shopify). Docking 1 star cause I was rather confused and couldn't... See more

Rated 4 out of 5 stars

Everything was great except for delivery charges. It could have gone with Royal Mail - it was just put through my letterbox anyway - a lot cheaper. The dongle itself is great, happy with it!

Company replied

Rated 5 out of 5 stars

Was a little wary since some reviews said orders tended to get cancelled, but mine went through fine. Good price, quick delivery and happy with the condition of my refurbished phone. I went for "good"... See more


Company details

  1. Cell Phone Accessory Store

Written by the company

A UK based specialist of smartphones and associated mobile technology, including, tablets, connected home equipment and dash cams. Established in 1992, Clove technology has a strong presence in the mobile space and are recognised partners and resellers with many of the leading brands including Samsung, Motorola, Sony, HTC, BlackBerry and many more.


Contact info

3.9

Great

TrustScore 4 out of 5

424 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(424)

96 reviews in the last 12 months

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Rated 1 out of 5 stars

Wasters

Had the same experience an many other people going by the the reviews I just read. Purchased a product, they cancelled the order the next day and when I revisit the website the product is 30% more expensive. Don't waste your time.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with the support

Very happy with the support. I ordered 2 same devices one was perfect and second was not in good condition. They responded my email professionally and make all the arrangements for replacement without any charges. Great experience.

June 30, 2025
Rated 1 out of 5 stars

Cancelled my order and increased the item price online

I bought a laptop from them for £1,184.37. Got an "order confirmed" email. about an hour later, I got another email saying that order has been cancelled, and payment was reversed due to the laptop not being in stock.

I go back to the website and the laptop is till in-stock, but now with a £1,500 price tag. Bait and switch. They are probably expecting me to pay the new premium.

Looking at other bad reviews, I'm not the only one this happened to.

Slippery snakes, they are.

July 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Google Pixel 6 refurb like new : )

Bought a Google Pixel 6 refurb to replace a new non branded phone that didn't last very last long for my teen son. Condition like new and price, service and delivery better than expected. Would use again. Thanks.

June 30, 2025
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Rated 5 out of 5 stars

Great product fast delivery

Ordered a smart watch which was on sale. This was a brand new product at a really good price, ordering was simple and the item was delivered the next day. The only observation is the RRP seemed like an elevated price.

June 25, 2025
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Rated 5 out of 5 stars

5* as usual!

As usual, 5 stars! Been using your site for at least the last 8+ years. Quick delivery and never any trouble.

June 24, 2025
Rated 5 out of 5 stars

Great Service

I needed to exchange an item I'd wrongly ordered.

Clove were especially helpful and promptly dealing with a replacement..

Great Service

June 12, 2025
Unprompted review

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