Clove Technology Reviews 

424
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery times and careful packaging, noting that orders always arrive safely and promptly across various international locations. Consumers are also very happy with the competitive pricing and the exceptional condition of their refurbished devices, which consistently look and function like brand new items. Some reviewers were not happy with order fulfillment and inventory management, mentioning unexpected price adjustments or sudden cancellations right after completing their purchase. A few individuals additionally experienced delivery carrier difficulties or received products with unexpected cosmetic damage instead of the described pristine condition.

What people talk about most

Product

People report positive experiences with product, noting that devices arrive promptly and exactly as... See more

Delivery service

Users describe positive interactions with delivery_service, noting swift, fast, and prompt shipping times.... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with devices arriving in excellent... See more

Price

Consumers find price to be a major positive aspect of their purchasing experience. Reviewers frequently... See more

Order

Customers had ambiguous experiences with order processes, showing a mix of satisfaction and frustration. On... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Happy with phone received seems to b working fine so far Not happy with my old phone sent to you with quoted price been changed once you had it and i didnt ecrpt the new price and asking me to pay £... See more

Company replied

Rated 4 out of 5 stars

Made an order from Canada, and the process was painless amd easy, with good tracking through Shopify's Shop service (though well, it's Shopify). Docking 1 star cause I was rather confused and couldn't... See more

Rated 4 out of 5 stars

Everything was great except for delivery charges. It could have gone with Royal Mail - it was just put through my letterbox anyway - a lot cheaper. The dongle itself is great, happy with it!

Company replied

Rated 5 out of 5 stars

Was a little wary since some reviews said orders tended to get cancelled, but mine went through fine. Good price, quick delivery and happy with the condition of my refurbished phone. I went for "good"... See more


Company details

  1. Cell Phone Accessory Store

Written by the company

A UK based specialist of smartphones and associated mobile technology, including, tablets, connected home equipment and dash cams. Established in 1992, Clove technology has a strong presence in the mobile space and are recognised partners and resellers with many of the leading brands including Samsung, Motorola, Sony, HTC, BlackBerry and many more.


Contact info

3.9

Great

TrustScore 4 out of 5

424 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(424)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

New phone

Great phone, fast delivery, great quality and value. Happy customer.

April 2, 2025
Clove Technology logo

Reply from Clove Technology

Hello Big Ben, many thanks for the positive review. We love that you are happy and we hope you enjoy using your new product. We look forward to serving you with more tech in future.

Rated 5 out of 5 stars

Great service phone arrived on time and…

Great service phone arrived on time and was the best price on the net

March 27, 2025
Clove Technology logo

Reply from Clove Technology

Hello Robert, many thanks for the positive review. You can always count on us for unbeatable prices on mobile gadgets. We hope you enjoy using your new phone and we look forward to serving you with more tech in future.

Rated 5 out of 5 stars

Exactly as advertised

Very fast delivery and the refurbished phone was in pristine condition as advertised.

March 27, 2025
Clove Technology logo

Reply from Clove Technology

Hello Stan, thanks for the positive review. You can always count on us for the best prices for the highest quality gadgets. We are happy to hear that you are satisfied with your order and we look forward to serving you with more tech in future.

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Rated 1 out of 5 stars

Don’t trust website

Don’t trust website. I need urgent monitor for my work and Ordered 4k monitor from them. They just cancelled next day after getting payment now waiting for refund. They said they don’t have stock. How could you sell product and get payment without stock. Now have to wait refund for ordering different monitor. Total joke

March 31, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS DO NOT BUY FROM THEM.

BUNCH OF SCAMMERS. FAULTY PRODUCTS. BAD CUSTOMER SERVICE. DON'T HONOUR WARRANTY. TIME WASTERS AND WILL TAKE YOUR MONEY FOR NOTHING.

I bought a pixel 6 from backmarket that wasn't working and sent it back before the 21 days. I only saw then that clove technology were the sellers. I decided to go to eBay and bought a pixel 6 but unfortunately found too late that clove technology were also the sellers. Bought both in very good condition. Worked for maybe a month before it started having charging problems and stopped charging altogether. Tried different chargers including the one they sent. Sent it back to be fixed, they said they "fixed" it but sent it back dead and without a charging cable. Tried again to charge it without success so sent it back for a refund. They then sent it back to me saying that I damaged it??!??! And will not honour the warranty or refund me. SCAMMERS DO NOT BUY FROM THEM.

March 23, 2025
Unprompted review
Clove Technology logo

Reply from Clove Technology

Hello MP, many thanks for the review. We are sorry to hear that this has happened with your order. Based on our records, you returned the Google Pixel 6 for repairs which we did. The repair was confirmed by running a complete Phonecheck report which certified that the phone was returned to you in a 100% working order. However, when you sent the phone back to us the second time, our team discovered that there has been an accidental damage, which voids the warranty. This is why the phone was returned to you without further repair or refund.

Rated 1 out of 5 stars

Abysmal!!!

Abysmal!!!! phone described as “pristine” came with over 50 chips n marks. Poor communication and then had audacity to charge me postage when it wasn’t as described and all there fault. Illegal?

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Spot on!

Fantastic after-sales service with friendly helpful staff.

March 17, 2025
Unprompted review
Clove Technology logo

Reply from Clove Technology

Hello Martin, thank you for the positive review. We are happy to hear that we were able to serve you in line with our human-first approach to sales and customer service. We hope you enjoy using your new product and we look forward to serving you with more tech in future.

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Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, product as described

March 3, 2025
Clove Technology logo

Reply from Clove Technology

Hello Andrew, many thanks for the positive review. We are happy to hear that we didn't fall short of our promise to deliver high-quality products in good time. We hope you enjoy using your new product and we look forward to serving you with more tech in future.

Rated 5 out of 5 stars

Hassle free ordering and delivered on…

Hassle free ordering and delivered on time.

February 24, 2025
Clove Technology logo

Reply from Clove Technology

Hello Jeannette, many thanks for the positive review. We are happy to hear that you had a hassle-free experience ordering from us. We hope you enjoy using your new product as we look forward to serving you with more tech in future.

Rated 5 out of 5 stars

Excellent second hand options

Both a second hand laptop that came the next day all well packed. Machine is working perfectly and was in extremely good condition for a second hand. Price was superb.

March 5, 2025
Clove Technology logo

Reply from Clove Technology

Hello Aleksandar, many thanks for sharing your experience with us. We are happy to hear that your order arrived in good time and in good condition. We hope you enjoy using your laptop and we look forward to serving you with more tech in future.

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