CLUB 1984. Reviews 

502
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers had a great experience with this company. Customers frequently praise the amazing clothing quality, stylish designs, and delightful packaging that makes unboxing an absolute pleasure. People often mention that the customer support team is exceptionally helpful, friendly, and quick to resolve order issues. Some reviewers were not happy with unexpected delivery delays, missing shipping confirmations, and long waiting times. A few other people also felt that certain items had notable sizing inconsistencies, making clothes either significantly too large or too small. Some customers additionally noted occasional stock errors or expressed disappointment with the contents of random surprise boxes.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great fabric quality, amazing... See more

Quality

Consumers find quality to be extremely satisfactory, praising the heavy, premium materials and great designs.... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between buyers. Many consumers... See more

Customer service

Customers had ambiguous experiences with customer service. While many reviewers praised the team,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many praising the speedy arrival and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Great quality clothing and good designs. Also ordered an archive roulette box, but unfortunately I wouldn’t recommend as the company says it puts unreleased items in the boxes (I would dispute this),... See more

Company replied

Rated 5 out of 5 stars

I’ve been trying to grab some pieces for months! Finally got some during boxing day sales but I ordered the wrong size, sent them back for an exchange. I was a bit worried because I didn’t get an upda... See more

Rated 5 out of 5 stars

From start to finish my experience has been fantastic with this company. I had an issue with my delivery as it was a day late and that got sorted instantly. The quality on the shirts are impeccable an... See more

Rated 5 out of 5 stars

TOP QUALITY CLOTHES MORE IMPORTANTLY *** CUSTOMER SERVICE *** Clothes are top class, but had a slight issue with delivery not arriving for my sons 21st, which was absolutely NOT DOWN TO CLUB 198... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Contemporary menswear, Limited drops available monthly.


Contact info

3.8

Great

TrustScore 4 out of 5

502 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(502)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

Where’s my order ?

* update 2/9/25, there seems to have been an issue with items being delivered and the company are working on this. items will be dispatched asap. Now this has been communicated rating updated to reflect.

Placed order on Wednesday and completed checkout within 9 minutes of website opening for the latest drop. No tracking details for order so reached out on Friday and got a response saying the would look into it and not heard anything back since. The order was placed with tracked 24hr delivery and it’s now been 120 hours and no sign of my order and no response back from my emails.

August 27, 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Hi Ben. Sara is awaiting to help you resolve any issues you may have. Please reach out on support@club1984.store

Rated 1 out of 5 stars

Stay clear of this online retailer

Poor quality products, non existent communication when you try to contact to arrange a return & refund. Website information that isn’t fit for purpose. Would not recommend this brand to anyone.

August 2, 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Hi Lindsay. Sara is awaiting to help you resolve any issues you may have. Please reach out on support@club1984.store

Rated 5 out of 5 stars

Amazing Brand!!

Please please please ignore every bad review you see here! Quality of products are second to none, customer service also matches that! Any question I’ve had has been answered within 24 hours which this day and age is absolutely un-heard of! Cannot fault this brand and their service!

August 15, 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Thank you Jordan!

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Rated 5 out of 5 stars

Recommended!

Maybe a little expensive but the quality is fantastic. 5/5.

August 13, 2025
Unprompted review
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Reply from CLUB 1984.

Fantastic to hear. Thank you for taking the time to leave us your feedback.

Rated 1 out of 5 stars

Scammers

Scammers. They dont reply back to you. Also if you wish to return you cannot access the website although they suggest you do. But due to they only give access related to drops you wont be able to acces the website even for rettens. FYI. Not true to size and they dont pay for any import tax/customs so have that in mind.

July 31, 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Hello Hassan. Our customer service team is on standby to help you with any questions or returns. Please use the following email. support@club1984.store

Rated 5 out of 5 stars

Great customer service

Had some issues with my order. Emailed customer service and within a few days they had made contact and then worked through sorting things out. Really good service

August 8, 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Thanks for takng the time to share your experience with the community Philip

Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible. The quality and pricing are too good and the styles are as good as some of the more premium brands. I paid 3 quid standard delivery and both times it's arrived within 1 to 2 days, highly highly recommend!

July 26, 2025
Unprompted review
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Reply from CLUB 1984.

Thank you for your feedback Amraze

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Rated 5 out of 5 stars

The customer service I received was…

The customer service I received was outstanding! The representative was incredibly helpful, patient, and went above and beyond to resolve my issue. I'm thoroughly impressed with the level of care and attention I was given.

July 23, 2025
Unprompted review
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Reply from CLUB 1984.

Fantastic to hear. Thanks for sharing your feedback.

Rated 1 out of 5 stars

Shocking quality of product

Products look great at first glance. But they are so so poor in terms of quality. I’ve recently purchased 3 t shirts and a pair of the black satin swim shorts. Having worn 1 T and the shorts I washed them as per the instructions on the label inside the products. The logo on the shorts have begun to fade off after 1 wear and wash. And the the T shirt.. I purchased a size large. It’s now barely even a small. Disappointed would be an understatement. Don’t even wanna wear the other 2 tops now cause it’s pointless if they are just going to shrink in the wash.

July 16, 2025
Unprompted review
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Reply from CLUB 1984.

Sorry to hear this. The feedback has been passed to our product team. Please contact customer service email so this can be resolved for you.

Rated 5 out of 5 stars

Staple in my wardrobe

Great quality clothing, top customer service team and fast and reliable shipping. Love all of the CLUB1984 drops and find myself getting an item or two every drop. Love the fit and feel of their clothing. Recently had a return (as I was trying two sizes) and the return process was quick and simple. Sara was a massive help in getting that sorted.

July 11, 2025
Unprompted review
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Reply from CLUB 1984.

Thanks for your feedback Luisinho. See you in the next drop.

Rated 5 out of 5 stars

Excellent customer service by Sara

I have been a loyal member of the brand for over two years now. Firstly the quality of the brand and the design styles is something I've always appreciated. However for the first time I experienced an issue with the print coming off and I filed a complaint. My complaint was handled efficiently and effectively by Sara who was professional, polite and found an effective resolution by providing me a range of options such as a refund and exchange. I was very impressed as I received my t shirt the very next day! This definitely has want me to continue to support the brand and continue to purchase the excellent clothing they sell!

June 25, 2025
Unprompted review
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Rated 1 out of 5 stars

Quality is terrible and customer…

Quality is terrible and customer service is just as bad

June 2, 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Sorry to hear this Josh. Sara & Millie are on hand to help you with your queries. Please email support@club1984.store

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Rated 4 out of 5 stars

Return / refund

I have been emailing back and forth with a few different people and the service has been fantastic I have now been given a gift card to use when it opens up again my son already has the T-shirt I bought so will get him a different one once it opens up

May 9, 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Great. See you in the next drop!

Rated 5 out of 5 stars

Always love the clothing I have…

Always love the clothing I have purchased, never had any issues but had a missing shipment which the team have been great resolving the issue, can’t recommend enough.

May 9, 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Thanks for sharing your experience with the community Ben. See you in the next drop.

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