Coastal Cottages of Pembrokeshire Reviews 

1,764
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that booking a holiday is always quick and simple, allowing them to secure wonderful coastal cottages without any trouble. People consistently point out the fantastic locations close to beautiful beaches and local facilities, alongside the extremely comfortable and spacious rooms provided. However, some people mentioned encountering unexpected maintenance problems or finding that certain cottages needed a deep clean and interior updates. A few other people also felt that specific advertised amenities like reliable internet access or proper parking spaces did not fully match expectations during their stay.

What people talk about most

Booking process

Customers had positive experiences with booking process, highlighting how simple, straightforward, and quick... See more

Location

Customers consistently note positive experiences with location, highlighting the brilliant views and close... See more

Facilities

People report ambiguous experiences with facilities, noting both highlights and significant shortcomings.... See more

Website

Consumers find website experiences to be overwhelmingly positive and straightforward. Reviewers frequently... See more

Service

Users describe positive interactions with service, praising the professional and friendly approach from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The booking process was easy and everything went smoothly from start to finish. Our holiday was fantastic! Clayford Cottage is a lovely, spacious and comfortable place, equipped with everything you... See more

Rated 5 out of 5 stars

Easy to book from a good selection of coastal cottages. We had a lovely stay in Lydgate which was excellent for exploring the local area where there was lots to do for the week. The cottage was clea... See more

Rated 5 out of 5 stars

I have used Coastal Cottages a few times and they are most helpful and excellent customer service. The accommodation was exactly as described and had everything needed for a wonderful break. The... See more

Rated 5 out of 5 stars

The house had all the amenities you need for a weeks stay. The place was very clean, comfortable beds, great shower and a large bath in the main bathroom. The chairs on the rear patio are a bit uncomf... See more



Company details

  1. Self-Catering Accommodation
  2. Cottage Rental
  3. Holiday Apartment Rental
  4. Vacation Home Rental Agency

Written by the company

Coastal Cottages is your gateway to over 500 self-catering holiday cottages in Wales. Our beautiful holiday cottages are situated in Pembrokeshire, a location renowned for scenic views, stunning coastlines and plenty of things to see and do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,764)

329 reviews in the last 12 months

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Rated 5 out of 5 stars

Repeat user

We've used Coastal Cottages for all our visits to Pembrokeshire and always enjoyed the properties we've chosen. The staff are quick and helpful in responding to queries or issues, though there have been few of the latter.

February 13, 2026
Rated 5 out of 5 stars

Just lovely

Large, clean house, well equipped. Great views and proximity of bay. Coastal path either side of bay.

March 20, 2026
Rated 5 out of 5 stars

Agos y mor cottage

We loved our holiday stay at Agos y mor cottage the first time we went there over 10 years ago. This is our third return to this cottage. It is in an idyllic location, so quiet and with a great view of the sea. It is clean and tidy and perfect for us.

March 21, 2026
Rated 4 out of 5 stars

Nice cottage but let down by a few things

The cottage was nice, quaint and quirky. The position right by the beach was outstanding. We loved the view of the sea from the bedroom window. The beds were very, very comfortable and the duvets and pillows were of high quality.
The slight downside was the heating. It is heated by night storage heaters which had not been put on before we arrived so it was very cold and unwelcoming when we arrived. We were glad of the log fire which did get the living room reasonably warm once we got it going, but the kitchen/ dining room, bedrooms and bathrooms were very cold. On the following days the night storage heaters provided reasonable warmth during the day but by the evening they had given off most of their heat so the rooms got quite chilly. We certainly needed the log fire. We were there in March and at a particularly stormy time with a bitterly cold wind. Probably in the summer months this would not be such a problem.
It was made worse by the fact one night there was a power cut at 2:30am and the power was not restored until 4pm the following afternoon, so no heat in the storage heaters, no hot water, no way of cooking etc during this time. However I accept that is not the fault of the cottage owners.
I was slightly disappointed that there was no 'welcome pack' (milk tea/coffee etc) on arrival which is usual in most self catering cottages we have had, and which allows you to have a hot drink on arrival before going to get your shopping. This is a minor point but along with the cold it added to the unwelcoming feel when we first arrived. Also parts of the cottage could do with a good dusting!
Overall a nice cottage and we probably would stay there again but a few little things let it down.

February 3, 2026
Rated 5 out of 5 stars

It's a third time we have booked with…

It's a third time we have booked with 'Coastal Cottages' very easy to book and we have phoned their office to enquire about our stays in the past and they were very good answering any concerns.

We are looking forward to our stay in Solva this time

April 3, 2026
Rated 5 out of 5 stars

Change of booking

I needed to change my booking because I realised that the original location wasn’t suitable for my dog. We were switched to a nearby cottage with no problems. The issue was dealt with quickly and efficiently.

March 27, 2026
Rated 5 out of 5 stars

Afallon, Mathry

Booking the holiday was quick and easy on line. I had a query regarding my final invoice and my email was replied to the next day. Fast and efficent service. I have used Coastal Cottages Pembrokshire for many years and keep returning due to the hassel free booking system and lovely holiday accomadation.

March 24, 2026

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