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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the customer service, citing unhelpful responses, ignored communications, and difficulties reaching staff. Reviewers also frequently criticized the pricing, finding products too expensive and feeling that costs were unfairly passed on to consumers. Furthermore, numerous people reported issues with product quality and taste, mentioning changes in flavor, artificial or watered-down tastes, and concerns about ingredients and potential health risks. Some people also felt that packaging had problems, such as dangerous bottle tops or faulty seals. Conversely, a small portion of people were satisfied with the product itself, finding certain items tasty, refreshing, and even describing them as world-class They appreciated specific flavors or the overall experience of drinking the beverage, highlighting its ability to quench thirst and provide satisfaction.

What people talk about most

Product

Clients share ambiguous opinions on product, with some expressing satisfaction with new flavors and the... See more

Quality

Customers had ambiguous experiences with quality, with many expressing disappointment over changes in taste... See more

Customer service

Consumers find customer service to be a source of dissatisfaction, with many reporting poor communication and... See more

Price

Customers consistently express dissatisfaction with pricing, with many feeling that products are too... See more

Staff

Reviewers mention ambiguous feedback about staff, with some customers expressing appreciation for specific... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I used to love Coke Zero. I much preferred it over Pepsi Max. However, when they changed the recipe it kind of went south. I recently tried a Coke Zero. Oddly, it tastes... how do I put this?.... Holl... See more

Rated 1 out of 5 stars

coke sent " free" 20 oz coke offer. walmart and albertsons does not accept digital only paper coupon offers. coke probably knows this fact. so unable to redeem contacted coke- response - SHRUG SHOUL... See more

Rated 1 out of 5 stars

Don't waste your time complaining. I had 1 can from a multitasking which tasted ans smelt unpleasant. I complained (worried about if they had a bad batch), they replied quickly with a few questions,... See more

Rated 1 out of 5 stars

Doesn’t taste the same, bottle is narrower. Added more sugar, less caramel/trademark Coke flavor. Sad all corporations have to be greedy. Makes me wonder if they all think we’re stupid and will not... See more


Company details

  1. Aerated Drinks Supplier
  2. Beverage Distributor
  3. Catering Food and Drink Supplier

Information provided by various external sources

A global leader in the beverage industry, the Coca-Cola company offers hundreds of brands, including soft drinks, fruit juices, sports drinks and other beverages in more than 200 countries. Coca-Cola is meeting the tastes of people around the globe.


Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

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No history of asking for reviews

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2.0

All reviews

(1,473)

162 reviews in the last 12 months

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Rated 2 out of 5 stars

Disappointing Experience Overall

I was really hoping for a better experience with this product. The flavor just didn’t hit the spot for me—it was way off from what I expected. I thought it’d be refreshing and crisp, but it tasted flat and oddly sweet. Plus, the shipping took longer than I anticipated. I waited nearly a week for my order to arrive, which was a bummer since I wanted to enjoy it during a gathering. The packaging was a bit messy too; some of the bottles had scratches and looked a little worn out, which made me question if they were even fresh. I get that things happen, but it all contributed to a not-so-great vibe. I really wanted to love it, but honestly, I’m not sure I’d order again. It’s just not worth the hassle when I can easily get something better elsewhere. Maybe it was just a bad batch, but overall, I’m pretty disappointed. I really hoped for something special, but it ended up being a letdown. I might give it another shot if I hear there have been improvements, but for now, I’m giving it two stars for the effort.

July 26, 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing Taste This Time

I've always loved Coca-Cola, but my recent purchase left me feeling pretty let down. The flavor didn’t quite match what I was expecting. Instead of the classic, refreshing taste, it seemed flat and oddly sweet, almost as if it was past its prime. I even checked the expiration date, and it was still good, so I'm not sure what happened. It’s frustrating because I usually reach for a Coke when I'm in the mood for something crisp and bubbly. Another thing that bugged me was the delivery time; it took longer than expected for my order to arrive. I had planned to enjoy it during a get-together, but it showed up a couple of days later than I’d hoped. The packaging was fine, but with the taste being off and the wait, I can’t say I’m satisfied this time around. I really wanted to enjoy my favorite drink, but it just didn’t hit the spot. I guess I’ll have to be cautious about where I buy my Coke from in the future to avoid another disappointment like this one.

July 25, 2026
Unprompted review
Rated 3 out of 5 stars

A fun flavor idea that was too sweet for me

I liked seeing Coca-Cola experiment with new flavors, and the peach version was presented in bright packaging that stood out immediately. The familiar cola base was still there, but the fruit flavor tasted much sweeter than I expected and overpowered the classic balance I usually enjoy. Someone who prefers very sweet drinks may have a different reaction, so this is partly a matter of taste rather than a quality issue. Delivery also took longer than expected, which reduced some of the excitement of trying a new release. The positive takeaway is that the company can make product launches feel fresh and noticeable. The downside is that a new flavor still needs enough balance to appeal beyond customers with a strong preference for sweetness.

July 19, 2026
Unprompted review
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Rated 1 out of 5 stars

I am truly disappointed and disgusted…

I am truly disappointed and disgusted with Computershare. Coca Cola allows this incompetent company to provide service to its shareholders.
I was given incorrect information on the phone and in a letter. It has changed my opinion of the Coca Cola company. I will not tolerate it. I have even discarded my memorabilia and t-shirts for the Coke company

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

Not a great experience with Coke...

Not a great experience with Coke...

Not a great experience with Coke Solutions. The rep Cameron told us via email that we would be able to purchase product at the store and get credit towards our account. Only after the cooler was delivered were we told we had to order product through Coke at 2x the price. Shady behavior... Just buy your own cooler, it's not worth the hassle. Overall pretty poor communication and

customer service

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

Hey demons...Yous can keep your " devil…

Hey demons...Yous can keep your " devil wears Prada" coke ...The only ones going to pay for your bullshit is Yous ...Hope your sales dwindle...hope Yas like the smell of burnt ass... because that's what Yous can look forward too..in Hell !

July 13, 2026
Unprompted review
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Rated 1 out of 5 stars

Not a great experience with Coke…

Not a great experience with Coke Solutions. The rep Cameron told us via email that we would be able to purchase product at the store and get credit towards our account. Only after the cooler was delivered were we told we had to order product through Coke at 2x the price. Shady behavior… Just buy your own cooler, it’s not worth the hassle. Overall pretty poor communication and customer service

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

Bad value

Too many times I've been surprised by the new wave taste in the cans of classic coke. It tastes watered down, reminds me of new wave but it could possibly be manufacturing problems.I'm not pleased with a multi billion dollar company delivering a less than quality product for every sale it seems . I'll be buying a different product. Too expensive to roll the dice on your product .

June 21, 2026
Unprompted review
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Rated 1 out of 5 stars

I dislike the newest formula for Mr

I dislike the newest formula for Mr. Pibb. I do not like the more cinnamon,nor the fact that it has 30% more caffeine now than before. I have been die hard fan and consumer of Mr. Pibb all my life. Just drank my last can of the last formula and not looking forward much to the three cases of the new formula I have. I thought you just updated the can and case look. Im heartbroken that the formula also changed.

May 26, 2026
Unprompted review
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Rated 1 out of 5 stars

So no more 1.5 liter Coca Cola in…

So no more 1.5 liter Coca Cola in Germany! You know what, I have an awesome idea. Why don't you Make the U.S. great again, and get out of all foreign markets around the world and drink the stuff yourself, as you clearly don't care about your customers.

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

Scam game on coca cola

The coca cola add on cover play and win and i install app and i buy so many coca cola from 1.75 litter and in app say code expired. I am loyal coca cola client and this is terrible they scam the people to buy this coca cola package.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

Lifelong Customer Lost

I actually rate my experience as not even one star but could not leave a comment without choosing one. I have been drinking the original Coke for my entire life and in the last few weeks have noticed a change in taste. The flavor is sickening sweet and has an artificial sweetener aftertaste. Coke has never been very sweet in general, unlike Pepsi, which is the first giveaway that they have changed it! I suspect that you have teamed up with the FDA in an effort to change our food to be healthier, but you can’t fool someone who drinks it every day. I’ve noticed the change regardless of whether I get it from the grocery store or at a restaurant. I know I’m just one person out of millions who drink Coke, and my opinion won’t be seen or even make a difference, but I’m no longer buying your product! You have lost a lifelong customer!

May 12, 2026
Unprompted review

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