Reliable insurance company. Unfortunately I had some events when I had to use them, and reporting claims went smooth and the damages were covered by Codan, both on my car and also when I traveled and... See more
Company replied
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See what reviewers are saying
Ventetid urimelig lang og inden da skal man flere min. hvor man skulle taste gennem adskillige lag af valgmuligheder for at komme til privat husforsikring. Sikkert nemt for Codan, men processen er... See more
Company replied
SOS International looked after me on behalf of Codan when I was taken ill whilst on holiday abroad. I could not fault the care I received from the hospital although the arrangements for the journey ho... See more
Company replied
I have hassle free clain experience of my car damaged in parking. The staff communication was really up to the mark. And every thing was clear with a week. And I have fully repaired car back within pr... See more
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Company details
Written by the company
Codan tilbyder en bred vifte af forsikringer til både private og virksomheder. Men vi vil allerhelst hjælpe vores kunder til at undgå skader. Derfor sælger vi ikke kun forsikringer – vi rådgiver også om forebyggelse og om, hvordan du får den rigtige dækning til dine behov.
Codan Forsikring
Written by the company
Contact info
Midtermolen 7, DK-2100, København Ø, Denmark
- 33 55 55 50
- trustpilot@codan.dk
- www.codan.dk
4.1
Great
19K reviews
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Friendly service
Friendly service, good advice. Even though the insurance policy is more expensive than my current one, i switched to CODAN. In a large part because of the service
May 2, 2025
Unprompted review
Reply from Codan Forsikring A/S
Hej
Thank you for your review!
We appreciate your kind words about our friendly service and good advice. It's great to hear that despite the insurance policy being more expensive than your current one, you decided to switch to CODAN primarily because of the service. Providing excellent service and support to our customers is a top priority for us, and we are pleased to have earned your trust. We look forward to continuing to serve you and meet your insurance needs in the future.
Kind regards
Dennis Codan Insurance
Superb Service
It was a pleasant experience to have a connect with Benjamin who explained all the terms and conditions in detail almost in 1 or 2 hr call while listening patiently and explaining all the queries i put on the table.
April 25, 2025
Unprompted review
Reply from Codan Forsikring A/S
Hello.
Thank you very much for your great review.
We appreciate it.
It is good to hear that my colleague took the time to explain to you about our conditions, so you can feel safe being insured with us.
We wish you a good day.
Regards
Rasmus / Codan Forsikring
Really good support!
April 25, 2025
Unprompted review
Reply from Codan Forsikring A/S
Hello.
Thank you very much for your great review.
We appreciate it.
We always try to help our customers as best as possible.
We wish you a good day.
Regards
Rasmus / Codan Forsikring
Professionel og god service
March 25, 2025
Reply from Codan Forsikring A/S
Hej.
Mange tak for din gode anmeldelse.
Den sætter vi pris på.
Vi er blot galde for at kunne hjælpe dig.
Du ønskes en god dag.
Venlig hilsen
Rasmus / Codan Forsikring
I am going to change soon your service…
I am going to change soon your service with another insurance. The way the latest case has been handled is very inaccurate and you have been trying only to not to pay while not reading all the documentation.
March 11, 2025
Reply from Codan Forsikring A/S
Hello
Thank you for your review.
I'm sorry to hear that you've had an unsatisfactory experience with Codan.
Our customers mean everything to us, and we strive to provide the best service. Therefore, we naturally take your feedback with us internally, so that we can use it to improve in the future.
Regards
Rasmus / Codan Forsikring
Reply from Codan Forsikring A/S
Hi,
Thank you very much for your good review.
We appreciate that.
We are glad we could help you.
Have a nice day.
Best regards
Dennis / Codan Forsikring
the follow up.
March 7, 2025
Reply from Codan Forsikring A/S
Hej.
Mange tak for din gode anmeldelse.
Den sætter vi pris på.
Vi er glade for, at vi kunne hjælpe dig, og at du har haft en god oplevelse i forbindelse med din sag.
Du ønskes en god dag.
Venlig hilsen
Dennis /Codan Forsikring
I have had the worst experiences with…
I have had the worst experiences with this insurance. The customer service is terrible to say the least I would warn any potential customer to refrain from choosing this company! What is the purpose of insurance if you can not get a decent service out of them and spend hours and hours on the phone trying to sort out claims.
Really not worth the stress and effort even if the price is reasonable I would rather of payed more and at least know that I will have proper insurance and service the day comes that I need it.
It’s borderline a scam in my experience and opinion!
Do your self a favor and choose another reputable company to insure with.
Codan I am taking my money elsewhere!
March 5, 2025
Unprompted review
Reply from Codan Forsikring A/S
Hello
Thank you for your review.
I'm sorry you've had a bad experience with Codan.
We try every day to work as fast as we can, at the same time to be able to provide the best service. But sometimes there can be a little waiting time.
Regards
Rasmus / Codan Forsikring
Reply from Codan Forsikring A/S
Hej,
Mange tak for din gode anmeldelse.
Den sætter vi pris på.
Vi er glade for, at vi kunne hjælpe dig, og at du har haft en god oplevelse i forbindelse med din sag.
Du ønskes en god dag.
Venlig hilsen,
Sanita / Codan Forsikring
Reply from Codan Forsikring A/S
Hi,
Thank you very much for your good review.
We appreciate that.
We are glad we could help you.
Have a nice day.
Best regards
Rasmus / Codan Forsikring
poor performance a poor web-side
very long time to get reply.
impossible to find my open claim on the Codan page. poor functionality of the web page
January 15, 2025
Reply from Codan Forsikring A/S
Hello.
Thank you for your review.
I'm sorry you've had a bad experience with Codan.
If you disagree with our decision or are dissatisfied with the way we have handled your case, we will of course be happy to help clarify any questions you may have.
Feel free to contact our claims department on tel.: 33 55 29 29. The claims department is open Mon-Fri 9 am to 2 pm.
Regards
Kasper / Codan Insurance.
One of the best insurance companies
One of the best insurance companies. I always talked to Mahad and he is very helpful and prompt. Even on new year`s eve he took my call and solved my problem.
December 31, 2024
Unprompted review
Reply from Codan Forsikring A/S
Hi,
Thank you very much for your good review.
We appreciate that.
We are glad we could help you.
Have a nice day.
Best regards
Sanita / Codan Forsikring
Very responsive insurance company
Very responsive insurance company.
My insurance claim was settled very fast and to my entire satisfaction. I highly recommend Codan.
December 20, 2024
Reply from Codan Forsikring A/S
Hi,
Thank you very much for your good review.
We appreciate that.
We are glad we could help you.
Have a nice day.
Best regards
Sanita / Codan Forsikring
Reply from Codan Forsikring A/S
Hi,
Thank you very much for your good review.
We appreciate that.
We are glad we could help you.
Have a lovely day.
Best regards
Sanita / Codan Forsikring
Quick and easy experience signing up!
November 19, 2024
Unprompted review
Reply from Codan Forsikring A/S
Hi,
Thank you very much for your good review.
We appreciate that.
We are glad that we could help you and that you had a good experience.
Have a lovely day.
Kind Regards,
Sanita / Codan
Not willing to help
You didn’t help me at all !! You just said it didn’t correspond to you to help me with the accident and that was it.
June 14, 2024
Reply from Codan Forsikring A/S
Hi,
Thank you for your review.
I'm sorry you had a bad experience with Codan.
If you disagree with our decision or are unhappy with the way we have handled your case, we will of course be happy to help clarify any questions you may have.
Feel free to contact our claims department on tel.: 33 55 29 29. The claims department is open mon-fri from 9-14.
Kind regards,
Sanita / Codan
The customer service was amazing
The customer service was amazing, being my first car I didn’t know anything and Serra Dogan was extremely nice and patient with me and made it a really nice experience
November 18, 2024
Unprompted review
Reply from Codan Forsikring A/S
Hi,
Thank you very much for your good review.
We appreciate that.
We are glad we could help you.
Have a nice day.
Best regards
Kasper / Codan Forsikring
Reply from Codan Forsikring A/S
Hej,
Mange tak for din gode anmeldelse.
Den sætter vi pris på.
Vi er glade for, at vi kunne hjælpe dig, og at du har haft en god oplevelse med min kollega i forbindelse med din sag.
Du ønskes en god dag.
Venlig hilsen
Kasper /Codan Forsikring
I have good experience with codan
I have good experience with codan. They have good response. Solved my problem nicely.
October 24, 2024
Reply from Codan Forsikring A/S
Hello
Thank you very much for your great review.
We appreciate it.
We are just happy to help.
We wish you a good day.
Regards
Rasmus /Codan Forsikring
As an expat in Denmark
As an expat in Denmark, it is important for me to understand technical details in english. The customer service person explained and answered all my queries and questions in detail which convinced me to buy insurance from Codan.
October 16, 2024
Unprompted review
Reply from Codan Forsikring A/S
Hi,
Thank you very much for your good review.
We appreciate that.
We are glad that we could help you.
I wish you a great day.
Best regards
Kasper / Codan Forsikring
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