I meet many bland people during my travels so was really pleased to be greeted by the smiling and genuinely friendly young chap at CoffeeLink within Bury St Edmunds railway station. Theo was po... See more
Company replied
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Review summary
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Reviews shaping this summary
I have a regular monthly order of 1 kg Yirgacheffe beans, saving some 24%, but I actually use over 1 kg every month, which makes life difficult. But every so often I get the chance to order an extra k... See more
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Coffee products are great as usual.The real test for me is how satisfactorily problems arising are resolved. I can say that on the two recent such occasions, because of my mistakes in ordering, staff... See more
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Many are I’m aware that a coffee addiction is expensive and a huge learning curve, I say expensive because of the waste in getting the correct grind and flow. Starting I tried loads of companies and... See more
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Company details
Written by the company
Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!
Contact info
31 Knightsdale Road, IP1 4JJ, Ipswich, United Kingdom
- www.coffeelink.com
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
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Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Delivered promptly and without fuss
Delivered promptly and without fuss. Good value and a responsive customer service department. Very happy to have regular deliveries from them 🙂
June 28, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Excellent customer service with good…
Excellent customer service with good choice of coffees.
June 24, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Easy website to navigate and use
Easy website to navigate and use. Coffeelink emailed to see if we would like our order packed into smaller bags for storage. Brilliant service. Coffee tastes great too
June 28, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Good quality coffee and a good price…
Good quality coffee and a good price with discounts. Delivery was quick and reliable
June 24, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Great quality coffee
Great quality coffee, reliable delivery and a team of people who are happy to help and resolve any problems that arise.
June 24, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
quick order and delvery
June 24, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Good website and very quick response…
Good website and very quick response and despatch of coffee order
June 26, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
To quality service with prompt…
To quality service with prompt delivery. Can’t fault them.
June 26, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Do not use
Coffee beans turned up burnt and non useable, Unfortunately I disposed of them. So Can not send them a picture, they reached out initially but when I explained this they have stopped communicating.
June 15, 2026
still a great service and coffee
June 24, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Great tasting coffee
Great tasting coffee. Competitive prices. Friendly and reliable company.
June 24, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Our coffee arrived really quickly!
June 24, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
The best when it's right
I love the coffee and the service is excellent. My gripe is consistency. 1 month it arrives a perfect medium roast but then the next might be shiny dark or medium dark. I find i now buy from another roaster to ensure I can have a coffee the way I like it. When it comes as a perfect medium they are the best I have bought from, but it's a lot of money for the times it's wrong. Probably the same for most roasters though.
June 18, 2026
Reply from Coffeelink
Hi Peter
Please accept our sincere apologies for the inconvenience.
We invite you to send an email on info@coffeelink.com regarding your issue.
Thank you.
An amazing choice of coffee’s
An amazing choice of coffee’s. A pleasure to deal with coffeelink who are always willing to help.
June 18, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Great Coffee Gear website
Great Coffee Gear website. Happy with my cold brew pitcher, and the price I paid. They threw in a free bag of grounds and super fast delivery. Quite happy.
June 17, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
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