I meet many bland people during my travels so was really pleased to be greeted by the smiling and genuinely friendly young chap at CoffeeLink within Bury St Edmunds railway station. Theo was po... See more
Company replied
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Review summary
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Reviews shaping this summary
I have a regular monthly order of 1 kg Yirgacheffe beans, saving some 24%, but I actually use over 1 kg every month, which makes life difficult. But every so often I get the chance to order an extra k... See more
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Coffee products are great as usual.The real test for me is how satisfactorily problems arising are resolved. I can say that on the two recent such occasions, because of my mistakes in ordering, staff... See more
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Many are I’m aware that a coffee addiction is expensive and a huge learning curve, I say expensive because of the waste in getting the correct grind and flow. Starting I tried loads of companies and... See more
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Company details
Written by the company
Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!
Contact info
31 Knightsdale Road, IP1 4JJ, Ipswich, United Kingdom
- www.coffeelink.com
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
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Great Coffee Gear website
Great Coffee Gear website. Happy with my cold brew pitcher, and the price I paid. They threw in a free bag of grounds and super fast delivery. Quite happy.
June 17, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
great to find a uk based company…
great to find a uk based company telling me more about the drink we love, coffee!
June 16, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hi Philip,
Please accept our sincere apologies for the inconvenience caused.
I suggest you to send and email on info@coffeelink.com regarding your issue.
Once again, please accept our sincere apologies
Thank you
Excellent Coffee and Service
Variety of coffee excellent, great service and fast delivery, recommend to all.
June 18, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Delivered exactly as promised
April 25, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Delicious coffee and excellent customer…
Delicious coffee and excellent customer service, prompt delivery.
I did stray away from CoffeeLink for a couple of months but so pleased to be back. I ventured to another company who only did one form of grind or it was beans. I couldn’t cope with my cafetière not draining properly when I poured, no matter how hard I tried always left some slushy soggy grains st the bottom. So more than happy to come back.
June 14, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Good safe delivery as always.
June 14, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Love my new coffee pot and filter
Love my new coffee pot and filter. Fast delivery , thank you
June 17, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Just brilliant!
My regular order arrives in good time. If I need to change frequency it's easy and I can also change the coffee I order. Great service!
June 16, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Dont delay, order today!
Excellent fast service and 3 incredible coffee blends. Im afraid you have a other loyal customer 😀
June 16, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Coffee Subscription.
I have a subscription and always receive plenty of warning that my next delivery is due. The coffee is excellent.
June 14, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
The coffee arrived right on time
The coffee arrived right on time. It is an excellent Ethiopian Yrgacheffe and I am really enjoying it.
June 13, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Excellent coffee and very fast delivery…
Excellent coffee and very fast delivery - next day!
June 12, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Good coffee
Good coffee.
Cannot switch the subscribed bean to something else, it only allows cancel and re-subscribe (or if I am on the wrong page?)
June 1, 2026
Reply from Coffeelink
Hello,
We apologise for the inconvenience you have experienced. Thank you for bringing this to our attention; we will pass your feedback on to our development team for review.
In the meantime, if you would like to make any changes to your subscription or require any assistance, please feel free to email us at info@coffeelink.com, and we will be happy to help.
Thank you.
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