I used to love the delivery of my Cohorted box, beautifully presented in a smart, sturdy box which exuded quality. The products now arrive thrown in a flimsier cheap cardboard flat pack box with eithe... See more
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Absolutely awful, the last 6 months terrible awful packaging cheap products each month I give you another chance I have not even received this months and it the 10 th of April. I use to look forward... See more
Lovely website to visit & peruse, if you are interested in beauty boxes. I initially purchased the "mystery box" & found it so good I then ordered 2 others, letterbox & another themed one. The item... See more
Products are getting repetitive which is a shame as they are quality but you don’t want the same things again and again
Company details
Written by the company
Cohorted brings the magic of product discovery to your door with our luxury beauty box edits. We connect everyday beauty lovers to leading luxury beauty brands that you can fall in love with and use time and time again. From our No1 luxury monthly subscription beauty box, to our Limited Edition curations, our in-house beauty experts promise to bring you only the very best products on the market.
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- customerservice@cohorted.co.uk
- www.cohorted.co.uk
Replied to 22% of negative reviews
Typically replies within 2 weeks
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I’m so impressed with the Cohorted…
I’m so impressed with the Cohorted monthly beauty box! The products are always high-quality and from luxury brands, making it feel like such a special treat every time it arrives. The packaging is elegant and shows real attention to detail. It’s a good-value way to indulge and enjoy premium beauty items. Highly recommend!
Love these boxes
Love these boxes! Great products at great price! Definitely made me love some new products I wouldn’t have tried before.
I ordered the mystery gift and it…
I ordered the mystery gift and it wasn’t delivered even after paying £9.99 delivery. No response to email either and can’t find a phone number
BEST BEAUTY SUBSCRIPTION BY FAR
I have been a member of the Co-Horted Beauty Club for about 2 years and I can honestly say that it is THE BEST beauty subscription to have by far. Each month you receive a box of goodies from top beauty brands the value of which exceeds the monthly sub. The value and the quality of the goods is exceptional. Give it a try, you have nothing to lose as you can cancel the subscription easily at any time. I can guarantee you won't be sorry!
Amazing as always x
Superb mystery box
Superb mystery box. Cohorted are so reliable, I can guarantee I will love the products you get in the mystery box.
I love my Cohorted beauty boxes
I love my Cohorted beauty boxes. I look forward to them each month and enjoy being surprised. I don’t always use every product but as they are all high value - those that I don’t use make excellent raffle prizes for m fundraising and charity work. 🙂
Happy Customer
I have had the subscription just over a year and enjoy the surprise each month. Happy to try new brands and share anything with friends I don’t need or want to try.
Amazing!
Always comes on time and always filled with great products! Really nice way to try things you wouldn’t normally buy :)
Great product
Great product, delivery sometimes longer than expected. I like the surprise every month and it’s a great way to try new brands or brands I wouldn’t normally purchase.
I love getting my box every month it is…
I love getting my box every month it is such a good way to try new products. I didn’t receive my post a few months ago and I emailed customer service and they were so quick to respond and offer a refund or a new box sent.
Great
Only had one box and was happy with the content/size of products and the range. Something for everyone. A little delayed in sending the box out which is the only area of improvement identified at the moment.
SCAMMERS
I would give this company 0 if it met me...I'm am disabled lady on disability witch is hard to get by on...I thought I'd treat my self to this subscription box....the company took my money and didn't send me anything after numerous emails they gave me.bk my .money and canceled my subscription. To only take more money out my account on 1st november and yet again didn't send me a box. Then canceled my box without refunding me at all....I have sent over 20 emails and asked for someone from there team to call me and I've heard nothing....just a .message saying we canceled your box...but still took my money...surely you can't treat people like this...it's hard enough to get by without company like cohorted taking g money and not sending you anything for it
I posted a 1 star review as I thought I…
I posted a 1 star review as I thought I had been scammed. Happy to admit I was wrong. COHORTED have now been in contact and everything seems to be fine.
Stealing money!
Have reached out after my first order never turned up and going three weeks without a response. £40 down the drain and no response from them on social media or via email. How is this legal?
Cohorted website link… on X
I keep telling them their website link doesn't work on Twitter X but they never take note - which makes me doubtful
The best beauty box I have come across…
The best beauty box I have come across - Cohorted do specialised boxes and you can pick what suits you. My latest hair care products gives me the opportunity to try new things on my hair without splashing out ridiculous sums - so exciting!!!
FIRM PASS
Company has withdrawn money for three months in a row and has yet to fulfill an order. Go elsewhere as it is clear that they are going under....
Order hasn’t arrived and no response
Placed an order 3 weeks ago and it still hasn’t arrived. Emailed customer service 4 times and still not received any response. Disappointing,as previously service has been good. Unlikely to use again.
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