I used to love the delivery of my Cohorted box, beautifully presented in a smart, sturdy box which exuded quality. The products now arrive thrown in a flimsier cheap cardboard flat pack box with eithe... See more
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Absolutely awful, the last 6 months terrible awful packaging cheap products each month I give you another chance I have not even received this months and it the 10 th of April. I use to look forward... See more
Lovely website to visit & peruse, if you are interested in beauty boxes. I initially purchased the "mystery box" & found it so good I then ordered 2 others, letterbox & another themed one. The item... See more
Products are getting repetitive which is a shame as they are quality but you don’t want the same things again and again
Company details
Written by the company
Cohorted brings the magic of product discovery to your door with our luxury beauty box edits. We connect everyday beauty lovers to leading luxury beauty brands that you can fall in love with and use time and time again. From our No1 luxury monthly subscription beauty box, to our Limited Edition curations, our in-house beauty experts promise to bring you only the very best products on the market.
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- customerservice@cohorted.co.uk
- www.cohorted.co.uk
Replied to 22% of negative reviews
Typically replies within 2 weeks
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I am in love with my Kate Somerville…
I am in love with my Kate Somerville box the products are amazing and well worth the price!
I have never had bad experience with this company always there to help with any problems I have had!
Worth the money
Bought a MZ box and a 2022 calendar and they are really good. Would buy another calendar one this year.
In general I prefer the single brand…
In general I prefer the single brand boxes but the October Think Pink box had some great items. That hand soap was amazing and I always like the Pixi Glow Tonic. It wasn't my favorite month, but still well worth the price.
Fabulous! Really impressed!
Came across Cohorted at a show. Couldnt believe the box of products on offer and the price. Had to go back and buy another couple of boxes for Xmas gifts!! Fabulous! Really impressed!
I absolutely love Cohorted
I absolutely love Cohorted. I’ve only purchased two boxes so far but I’m very pleased with them. They last ages and the items are perfect for my skin and purpose. The packaging is lovely and compact. Arrives within a timely manner.
I can’t wait to try another box soon.
Great first experience!
I have ordered for the first time a month ago and it happened to do a second order. Everything went really smoothly. The shopping was super clear and i have to admit that it was the most economic delivery fee and had no issues. The two orders were great value for money and i had really enjoyed them! Will be ordering again!
Never had the items.delivrered so…
Never had the items.delivrered so unfortunately can't give.a review
None delivery from 11th October
None delivery from 11th October. Then they want me to review my purchase! Come on, Cohorted!
Cohorted luxury beauty subscription is a must
Cohorted has a very good beauty subscription service. It is on a pricier side but it has always been worth it!
lovely texture
lovely texture, really nourishing and reduced fine lines.
It’s one of the best box’s of makeup I…
It’s one of the best box’s of makeup I have got in a long time I can’t wait to get more
Estée Lauder is a great serum glowing soft skin
Estée Lauder is a great serum ageing skin just instantly makes skin glow feeling soft helps with fine lines and glowing skin wake up with a glow in the morning highly recommend

Reply from Cohorted
Excited for this year‘s advent calendar
I have ordered the 12 day advent calendar. It’s not due to be dispatched until 10th November so can’t comment on the content just yet but I don’t need to. I know it will be just perfect and exactly what I’m expecting. I mean all you have to do is look through the website and read through other reviews. So really looking forward to receiving my calendar and going from there for 2024 🌟
Love it ♥️♥️♥️♥️
No care for loyal customers
Disappointing treatment of a longterm customer. I had opted in for a box and was excited to receive it. For some reason the payment didn’t go through but they said they will try again, fast forward they have successfully managed to charge me for next month whilst then refusing to send out the previous box I opted in for. Their response was for me to pay £50 rather than the £39 the subscribers pay and to purchase it with the rest of the general public rather than be sent it as a loyal subscriber. Even this response I had to argue my case for! Communication is really poor and doesn’t make you feel valued at all. I’ve had communications with other luxury brands such as Charlotte tilbury and the experience was much better. I would not say this company is a luxury brand. Just luxury products. The box content can be good but for the lack of genuine customer service and interest in loyal customers I will be looking to subscribe elsewhere. Really disappointing how my issue was handled or should I say how it has been ignored.
I love the variety of content that…
I love the variety of content that cohorted shows .The products are fantastic and I enjoy visiting Cohorted very much.
I adore the Cohorted Boxes
I adore the Cohorted Boxes. They a high end decadence, at affordable prices.
The boxes are always solid, which I keep for posting gifts to my son abroad, or give to friends to store things in. Everyone loves a good box hehe.
The products are always good, full sizes and are a beautiful, and varied, array of the months series. It helps me build up an amazing collection. Items I normally want but don't get, due to the high prices.
My overall complexion is amazing since starting too, as I'm only using proven results products.
The items come with an information leaflet and you get a qr for the magazine.
I advise anyone who loves beauty care to sign up!
Had my first box delivered this week
Had my first box delivered this week, and was absolutely over the moon!! I had the whole Colour Wow set in my basket on another website as was waiting until pay day to purchase as my basket was almost £200, and then to open my first Cohorted box and to find the whole Colour Wow set for £39!!! Well, I was absolutely shell shocked. Counting down the days until my next box!!
Great products!
Great, high quality products for a fantastic price! Always love Cohorted boxes and collaborations.
let down
used this company years ago and it used to be amazing! signed up again in august and payment made and we are now in sept and they’ve took two payments and i’ve still not had one box! i’ve emailed and tweeted many many time but nobody ever gets back to me! i’ve now paused my subscription until someone can get back to me. i bet i don’t get my free gift either judging by the service so far but i will update if i ever receive anything

Reply from Cohorted
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