Collections Etc. Reviews 21,511

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, often noting that items are even better than pictured and built to last. Many people appreciate the wide selection of goods available, finding both common and unique items. The delivery service is frequently highlighted for its speed and efficiency, with orders arriving on time or even earlier than expected, and products are generally well-packaged and in perfect condition. However, some customers have expressed dissatisfaction with the ordering process, encountering issues with the online system, unexpected charges, or receiving incorrect items. There are also mixed opinions regarding pricing, with some finding them reasonable while others feel they are too high or that the value doesn't meet expectations for the cost.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and variety. Many customers praise the items for... See more

Order

Consumers have mixed experiences with the ordering process. Many find ordering easy, with reasonable prices,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the nice quality of products, often... See more

Price

Clients share ambiguous opinions on price. Many customers found prices to be reasonable, fair, and... See more

Based on these reviews

Rated 5 out of 5 stars

Received order of religious throws which are used for bereavement ministry at my church. There use to be quilted ones available but not anymore. Collections is the only place where they are reasonably... See more

Rated 5 out of 5 stars

I'd ordered 1 set of these previously. They were so lightweight, cooling, & comfy I decided to buy 3 more pairs. You can't see any bumps or ridges. Your parts look smoother & better than they did b... See more

Rated 5 out of 5 stars

Your reputable company always delivers quality goods and a great selection for less in a timely manner. I have ordered several furniture covers, silicone watches, tee shirts, bug spray with overall sa... See more

Rated 5 out of 5 stars

I have ordered from Collection Etc for many years. Always good products & quick service. There are only 2 catalog companies worth ordering from:Collections Etc & Lakeside.


Company details

  1. Furniture Store
  2. Home Goods Store

Information provided by various external sources

Visit Collections Etc. for a variety of home decor, housewares and outdoor/garden accessories. Shop a collection of unbeatable values!


Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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Rated 1 out of 5 stars

Horrible company to deal with

Horrible company to deal with. I needed to return an item, they insisted on sending a replacement for a dress I did not want and then charged again for an item I told them I would return. Never again will I do business with them. I will report to better business bureau.

July 24, 2024
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Rated 5 out of 5 stars

Received garden wagon was exactly what…

Received garden wagon was exactly what I was needing. Easy assemble, only the washers for the wheel assembly were too small luckily had washers here that worked, so all was well. Made a cover and turned it into a "covered wagon" for a western themed party! Turned out really really cute!!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great online experience

I ordered items online and it was so user-friendly and completed in a matter of a few minutes.
Also on the plus side the items were on sale and I received them very securely packaged in a week- it doesn't get any better than that.
Great service with great prices!!!

June 11, 2024
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Rated 5 out of 5 stars

These are the socks that I’ve been…

These are the socks that I’ve been searching for since forever. It’s funny how no other retailers have these socks,but then again,I’m glad you guys did. They were exactly like I needed them to be and hid my varicose veins perfectly. And not to mention their great name brand of ,”Buster Brown”! Thank you for having them,Collections Etc !

June 25, 2024
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Rated 1 out of 5 stars

Have been waiting for a refund from…

Have been waiting for a refund from Collections etc since May 15, 2024. I call every week and have spoke to a supvr Eden, have been told every time I will receive in 3 to 5 business days, well it is June 11, 2024 still no refund. Very frustrated will never do business with them again. And when calling their call center goes to the Philippines, I am not happy at all.

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

Unfortunately I was charged twice

Unfortunately I was charged twice for this item. On May 18, 2024 I charged $35.05 for one pajamas and one broom. When I asked where the broom was I was charged $21.19. I payed but I don't think I will be ordering anything again. Thank you Catherine Gray

May 18, 2024
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Rated 1 out of 5 stars

I used to purchase from Collections but…

I used to purchase from Collections but I and several of my acquaintances will no longer shop their catalog due to their obvious political bias based off of some of the items they sell. While I know that our reason to not buy from them doesn't mean much to most, it is our only way to show support for fairness knowing there are many other companies out there who offer unbiased items that give EVERYONE a choice.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

I received most of my order...waiting one item.

I received most of my order, still waiting on curtains for bathroom which are on back order til July. Ordered the the matching set with rugs and shower curtain, however unable to put up til I receive curtains. I'm very pleased with everything I ordered thar came. Unpleased, I wasn't informed about curtains til after I received my order.

May 10, 2024
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Rated 5 out of 5 stars

I am very happy.

I was very pleased with everything I purchased. I was also happy with how well it was packed. I will continue to recommend your company to my friends. Thank you so much!

May 16, 2024
Unprompted review

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