College Ave Reviews 

3,616
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,059 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the loan application process is remarkably fast and easy to navigate, allowing borrowers to complete everything smoothly. People also appreciate the online tools and account management features, which make checking on status updates very convenient. Reviewers regularly describe the staff as professional, courteous, and always ready to provide timely help when questions arise. Some reviewers were not happy with the financial terms, pointing out that interest rates were unexpectedly high or increased substantially over time. Consumers felt particularly disappointed when final loan offers did not reflect their excellent credit scores or initial expectations.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently praising the quick, simple, and... See more

Price

Clients share ambiguous opinions on price, with many reviewers reporting frustration over high interest rates... See more

Service

People report positive experiences with service, highlighting that the loan application process is handled by... See more

Customer service

Consumers find customer service to be positive, highlighting helpful and friendly representatives. Reviewers... See more

Response time

Users describe positive interactions with response times, noting that answers are received very quickly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Of all the loans we researched, College Ave was the easiest to navigate. The process was easy to understand and we got the lowest rate. I’m only giving 4 stars because the school hasn’t gotten paid ye... See more

Company replied

Rated 5 out of 5 stars

I’m a new student starting this semester and College Ave made it so so easy to get a loan! I started three different loan applications through different companies, but College Ave was the quickest, mo... See more

Rated 4 out of 5 stars

Easy, fast application process with no application fee. Interest rate is ridiculously high.. what you borrow compared to what you will have to pay back is a little extreme but seems to be the consensu... See more

Company replied

Rated 4 out of 5 stars

I was hoping for an interest rate that was closer to what was advertised. I realize that’s where they can start and each person’s situation is different. But 4% higher than advertised is a lot. And we... See more


Company details

Written by the company

College Ave started with a big vision and a simple mission – take the stress out of paying for college so students can focus on preparing for a bright future. Now a leading fintech lending company, College Ave remains committed to using best-in-class technology and deep industry expertise to deliver practical and personal solutions that give young adults a running start on their roads to financial success. We offer best in class products with competitive rates and a customer-friendly experience from start to finish.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.5

All reviews

(3,616)

778 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Bad interest rates with good credit…High payments

Bad interest rates with good credit scores of over 750 score.High monthly payments

July 15, 2026
College Ave logo

Reply from College Ave

Jason - Thank you for sharing your feedback. We strive to keep our rates competitive, but several factors determine the interest rate including both the applicant’s and cosigner’s credit in addition to the loan repayment option selected, and we provide all the details about the interest rate for the customer to accept prior to making the loan.

Rated 4 out of 5 stars

Easy to be approved.

Easy to be approved.
Info disseminated when the funds sent to the university.
University approval must be taking longer than anticipated?
Like the early $25 monthly payment method; helps establish credit for the student.

July 14, 2026
College Ave logo

Reply from College Ave

Diana - Thank you for sharing your feedback. With all private student loans, the money is sent directly to the school and the school must certify the loan before we can send them the funds. The certification process and timing varies with each school which can cause the process to take longer than expected. We can confirm that the loan has been certified and the disbursement date has been set. Please contact us at 844.422.7502 or visit us online at https://www.collegeavestudentloans.com/contact/ for any additional questions about your application.

Rated 5 out of 5 stars

College Ave provided a competitive…

College Ave provided a competitive interest rate, a relatively easy application process, and the approval process was fast. I am disappointed that interest accrues while the student is still in school. The choices are to start paying the loan now, pay the interest, make a flat payment or defer the payment and let the interest increase the total loan amount.

July 14, 2026
Rated 4 out of 5 stars

The loan process is very efficient and…

The loan process is very efficient and competitive although expensive right now. It might be my error but I would like to have one log in for both loans.
Otherwise good.

July 14, 2026
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Reply from College Ave

Rasila - Thank you for sharing your feedback. We are happy to hear you found our loan process efficient and competitive. As for your access to both of your loans, once the new loan disburses, it will automatically appear under your existing servicing login. If you find that is not the case, please contact us directly. We will be more than happy to provide further assistance.

Rated 5 out of 5 stars

Amazing and Helpful

College Avenue has made a very stressful financial transition easier. Everything has been handled with professionalism and everyone has been helpful and supportive.

July 4, 2026
Rated 3 out of 5 stars

Easy Application terrible rate

Easy Application terrible rate - twice that of Sallie

July 17, 2026
Unprompted review
College Ave logo

Reply from College Ave

Mike - Thank you for sharing your feedback. We strive to keep our rates competitive, but several factors determine the interest rate including both the applicant’s and cosigner’s credit in addition to the loan repayment options selected, and we provide all the details about the interest rate for the customer to accept prior to making the loan.

Rated 5 out of 5 stars

It was super easy a little annoyed that…

It was super easy a little annoyed that I had to even cosign for the loan when my daughter is 30 years old. But other than that, it was great. I did it in seconds approved in seconds couldn’t have been easier. Very good experience.

July 2, 2026

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