College Ave Reviews 

3,550
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,065 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the loan application and management process easy, quick, and straightforward, often highlighting user-friendly online tools. Many people praised the excellent customer service, noting helpful, professional representatives and quick responses, alongside efficient communication and timely updates throughout the loan approval. However, some customers also noted concerns regarding interest rates, with many finding them surprisingly high or increasing significantly over time. People expressed disappointment when rates were higher than advertised or expected, even with excellent credit scores, and some found it difficult to get clear explanations for these increases.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently describing the application and loan management... See more

Price

Users describe ambiguous interactions with price, with many reviewers expressing frustration over high... See more

Service

Consumers find service to be positive, with many reviewers highlighting the ease and efficiency of the loan... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and supportive... See more

Response time

People report positive experiences with response times, often receiving quick answers and immediate responses... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Of all the loans we researched, College Ave was the easiest to navigate. The process was easy to understand and we got the lowest rate. I’m only giving 4 stars because the school hasn’t gotten paid ye... See more

Company replied

Rated 4 out of 5 stars

Easy, fast application process with no application fee. Interest rate is ridiculously high.. what you borrow compared to what you will have to pay back is a little extreme but seems to be the consensu... See more

Company replied

Rated 4 out of 5 stars

I was hoping for an interest rate that was closer to what was advertised. I realize that’s where they can start and each person’s situation is different. But 4% higher than advertised is a lot. And we... See more

Rated 5 out of 5 stars

I’m a new student starting this semester and College Ave made it so so easy to get a loan! I started three different loan applications through different companies, but College Ave was the quickest, mo... See more


Company details

Written by the company

College Ave started with a big vision and a simple mission – take the stress out of paying for college so students can focus on preparing for a bright future. Now a leading fintech lending company, College Ave remains committed to using best-in-class technology and deep industry expertise to deliver practical and personal solutions that give young adults a running start on their roads to financial success. We offer best in class products with competitive rates and a customer-friendly experience from start to finish.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

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4.5

All reviews

(3,550)

719 reviews in the last 12 months

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Rated 3 out of 5 stars

The interest rate is higher than you…

The interest rate is higher than you show 1st or advertise. Students loan should be treated at the best among any other loan but looks it is not.

June 30, 2026
College Ave logo

Reply from College Ave

Chung - Thank you for sharing your feedback. We understand that interest rates are an important part of the borrowing decision. While advertised rates reflect the range of rates available, each loan's final interest rate is individually determined based on factors such as the applicant's credit profile, loan details, and market conditions at the time of application. We strive to keep our rates competitive and appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

I know that the increase of interest…

I know that the increase of interest rate is not your fault. But still you have potion. I think your loan is too commercialized to be called a student loan.

June 29, 2026
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Reply from College Ave

Kevin - Thank you for sharing your feedback. We strive to keep our rates competitive, but several factors determine the interest rate including both the applicant’s and cosigner’s credit in addition to the loan repayment option selected, and we provide all the details about the interest rate for the customer to accept prior to making the loan.

Rated 3 out of 5 stars

High loan interest rate despite exceptional credit score

Positive
It's easy to apply and get loans online.
Negative
1. It took several calls and a few weeks to resolve an issue with an old account information interfering with my access to the College Ave website.
2. My first parent loan of $3000 had interest rate of 3.99%. I paid off this loan before applying for a second loan in the amount of $15000. With my exceptional credit score of 830-840 I expected to get the loan at least at the same rate (if not lower). But the rate increased to 4.99% (while the FED rate during that time had remained unchanged).

June 25, 2026
College Ave logo

Reply from College Ave

Armen - Thank you for taking the time to share your feedback. We're glad to hear you found the online application process easy to use, but we're sorry to learn about the difficulties you experienced accessing your account and the frustration with your interest rate. Interest rates are determined at the time of application based on several factors, including market conditions and the applicant's overall credit profile, so rates may differ from one application to the next even for returning borrowers with excellent credit. We appreciate your comments and welcome the opportunity to discuss your experience further if you have any additional questions.

Rated 5 out of 5 stars

Easy Application and Approval Process

The application process was simple and approval was quick. Communication during the process was good and I feel like I know how to handle things so far. No payments have been issued yet but I hope the rest of the process is just as smooth!

June 30, 2026

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