Delivery was within 48 hours of my order and the bargain fish tank is lovely. I was surprised how thick the glass was. The fish tank was very well packaged and there was no damage anywhere. It was e... See more
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Review summary
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Reviews shaping this summary
I have used this company repeatedly and normaly without any issues. When small issues have arisen they have been dealt with quickly and efficiently by Hannah. Good prices, quality items and fast and... See more
Website really easy to navigate. Order arrived really quickly, I expected it to take longer with our location. Great prices comparing to other places and really happy with items which all met or excee... See more
Company replied
Very pleased with service from start to finish. Kept informed all the way, and you pulled out all the stops, after a problem at the manufacturers end to get the order to us as quickly as possible. We... See more
Company replied
Company details
Written by the company
CompleteAquatics.co.uk is an award winning aquatics business that specializes in providing high-quality aquarium and pond supplies to customers in the UK. The company has established a reputation for excellence by offering a wide range of products that cater to the needs of both beginner and advanced aquarists. CompleteAquatics.co.uk prides itself on providing exceptional customer service and expert advice to ensure that each customer finds the perfect product for their specific needs. The website is easy to navigate and features a vast selection of products from top brands, making it a one-stop-shop for all aquatic enthusiasts. In addition to its impressive product line, CompleteAquatics.co.uk also offers fast and reliable shipping, ensuring that customers receive their orders promptly and in perfect condition.
Contact info
Laneside Works, BB2 5JR, Blackburn, United Kingdom
- info@completeaquatics.co.uk
- www.completeaquatics.co.uk
4.9
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recieved a broken tank
Recieved a broken tank, Chris was amazing in sorting a new one for me the same day,highly responsive to questions and emails,excellent customer service! 😁
May 12, 2026
Unprompted review
Reply from Complete Aquatics
Hi Nick,
Thank you for your review! We're really glad Chris could sort the replacement tank the same day and that you had excellent customer service.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Darius,
Thank you for your review! We're happy with the great communication and fast delivery.
Best regards,
Complete Aquatics Team
Quick delivery and very helpful driver
May 5, 2026
Reply from Complete Aquatics
Hi June,
Thank you for your review! We're pleased with the quick delivery and helpful driver.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Nicholas,
Thank you for your review! We're glad with the quick dispatch and delivery.
Best regards,
Complete Aquatics Team
Prompt delivery good price for product…
Prompt delivery good price for product i purchased
May 5, 2026
Reply from Complete Aquatics
Hi Neil,
Thank you for your review! We're pleased with the prompt delivery and good price.
Best regards,
Complete Aquatics Team
Swift & Efficient Customer Service
There was a problem with my order that was dealt with swiftly and effciently. In my book, that is the sign of good customer service and a good company! Thank you.
April 28, 2026
Reply from Complete Aquatics
Hi Pennie,
Thank you for your review! We're glad the problem with your order was dealt with swiftly and efficiently.
Best regards,
Complete Aquatics Team
Fantastic quick service.
May 4, 2026
Reply from Complete Aquatics
Hi Mrs Kinder,
Thank you for your review! We're happy with the fantastic quick service.
Best regards,
Complete Aquatics Team
Good price for item and quick delivery…
Good price for item and quick delivery even though it was a bank holiday. I will definitely use them again.
May 4, 2026
Reply from Complete Aquatics
Hi Trev,
Thank you for your review! We're pleased with the good price and quick delivery even over the bank holiday.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Mr Peter Cronin,
Thank you for your review! We're glad you had fast delivery, great service, and good pricing.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi David,
Thank you for your review! We're pleased with the great and fast service and good pricing.
Best regards,
Complete Aquatics Team
They were the cheapest company for my…
They were the cheapest company for my need's. Delivery was fast and the items were received in good condition so I will be using them in the future as I have in the past and have been very happy with them.
April 30, 2026
Reply from Complete Aquatics
Hi Tony,
Thank you for your review! We're glad we were the cheapest option, delivery was fast, and items arrived in good condition.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Lisa,
Thank you for your review! We're happy everything was very good all around.
Best regards,
Complete Aquatics Team
Had no problems arrived very quick and…
Had no problems arrived very quick and well packed
April 22, 2026
Reply from Complete Aquatics
Hi Jude,
Thank you for your review! We're glad there were no problems, it arrived very quickly and well packed.
Best regards,
Complete Aquatics Team
Amazing customer service
Amazing customer service. Tank was broken on arrival but replaced immediately. They were awesome!!
April 27, 2026
Reply from Complete Aquatics
Hi Sarah,
Thank you for your review! We're glad the broken tank was replaced immediately and you found our customer service amazing.
Best regards,
Complete Aquatics Team
Excellent price for a biorb air pump…
Excellent price for a biorb air pump and fast delivery
April 28, 2026
Reply from Complete Aquatics
Hi Paul,
Thank you for your review! We're pleased with the excellent price and fast delivery on the biorb air pump.
Best regards,
Complete Aquatics Team
good service helpful good price fast…
good service helpful good price fast service i would reccamend toothers thanks for service by the way thisitem was packed very well thnk you MR R COOMBES
April 27, 2026
Reply from Complete Aquatics
Hi Roger,
Thank you for your review! We're glad with the good service, helpful team, good price, fast delivery, and excellent packaging.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Kenneth,
Thank you for your review! We're pleased with the good service from start to finish.
Best regards,
Complete Aquatics Team
Excellent service from Complete Aquatics
Excellent service from this company, good communication and fast delivery, found what I needed for my aquarium, will definitely use again.
April 27, 2026
Reply from Complete Aquatics
Hi Margaret,
Thank you for your review! We're glad you found what you needed, had good communication, fast delivery, and will use us again.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Kaz,
Thank you for your review! We're pleased with the great price and fast delivery.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Mark,
Thank you for your review! We're glad with the good prices and timely delivery.
Best regards,
Complete Aquatics Team
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