Complexions Beauty Machine Repairs Reviews 208

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have been for the laster hair removal this is amazing I am only on the second session, I could see the change already. I have also have hair appointments there too. Amazing and friendly staff.

Rated 5 out of 5 stars

Always a pleasure to come here where I have a variety of treatments, but mainly nail appointments. Staff are professional, friendly and welcoming, and make you feel at home. Special mention to Emma wh... See more

Company replied

Rated 5 out of 5 stars

Complextions offers a fantastic experience which is why I return again and again for both hair and beauty. From the first point of contact booking an appointment you are made to feel valued as a custo... See more

Rated 5 out of 5 stars

THE SALON IS LOVELY, CLEAN AND MODERN THE STAFF ARE PROFFESIONAL, BUT ALSO VERY FRIENDLY WITHOUT BEING INTRUSIVE. THE PRODUCTS USED ARE TOP DRAWER, WITH THE OPPORTUNITY TO PURCHASE ANY WE WANT TO ,T... See more

Company details

  1. Electrical Engineer

Written by the company

We buy, sell, service and repair all makes of beauty machines. Established 1988. We can service and repair Lynton Lasers, Chinese machines, Caci and sterex machines, fat freeze and hydrafacial machines. This trustpilot site is for Complexions Beauty Machines only. The Complexions Hair and beauty salon and complexions Online shop is not associated with this business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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Rated 5 out of 5 stars

I have been for the laster hair removal…

I have been for the laster hair removal this is amazing I am only on the second session, I could see the change already.
I have also have hair appointments there too.
Amazing and friendly staff.

November 17, 2023
Unprompted review
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Rated 5 out of 5 stars

Sorry, my bad

Sorry, my bad.
Understandable confusion though: complexions.co.uk.
vs complexionsonline.com.
Brgds

November 10, 2023
Unprompted review
Complexions Beauty Machine Repairs logo

Reply from Complexions Beauty Machine Repairs

Hi ... I think you have made a mistake. We are complexions.co.uk.
We never had an order from you. I think you must have ordered from complexionsonline.com. That is a diferent business and nothing to do with us. We buy, sell, servioce and repair beauty equipment.

Rated 5 out of 5 stars

Highly recommend

Highly recommend - I got in touch regarding my caci machine not working and Dave sorted it straight away which meant no disruptions for my salon
I will definitely be using complexions again
Thankyou

December 3, 2022
Unprompted review
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Reply from Complexions Beauty Machine Repairs

It is always lovely when people make the effort to say thank you. Appreciated.

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Smooth transaction, quick and fast . I had lots of questions but I got answers to all . I bought my CACi machine with confidence. Thank you
Highly recommend this company
Machine was in great condition as it was described

April 3, 2022
Unprompted review
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Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service - can’t fault at all. Handset sorted at a reasonable rate - this industry is riddled with firms who just fleece laser clinics nice to find a decent straight up stand up guy.

Cheers Dave.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Caci machine repair.

Caci machine repair.
Dave is really helpful and practical and my machine was repaired and ready to be collected within 2 days - and this was just after Christmas! Amazing customer care and service. Would highly recommend.

December 30, 2021
Unprompted review
Rated 5 out of 5 stars

Beauty machine service and repair

I am so glad I found complexions when I was looking on line to service my caci machine.
Dave is brilliant, he is very professional and knowledgeable, I highly recommend them and will definitely be using them again in future.

September 12, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent! 7 Star Service!

Excellent! Very efficient service indeed! I was especially very much impressed with the over all communication, advice, support and 100% efficient service and delivery from Don and Dave in the Complexions company customer care Center (via ebay, initially). Thank you! Deserve 7 star!

April 3, 2021
Unprompted review
Rated 5 out of 5 stars

piece of…

Just received my second piece of equipment from this company,both in excellent condition and arrived in a couple of days.Reable and professional.Highly recommend them.

June 30, 2020
Unprompted review
Rated 1 out of 5 stars

Poor customer service wouldn’t go thier…

Poor customer service wouldn’t go thier if you paid me to staff are rude when you have thick hair all they do is moan speak down on you avoid this salon horrendous they’re lying they didn’t go beyond all they did was complain about how long it was gunna take going on about how thick it was yes I did make appointment in February called to reschedule by rude Jodie who said they couldn’t do all my treatment I asked for cause length it take don’t believe word they say they’re liars very rude don’t go if you have thick hair disrespectful they are hair dressers and they’re so unprofessional telling me my hair was high maintenance telling me to dry it myself moaning constantly about how long it take them to do my hair well If didn’t go thier how do I know thier names Adam and Jodie and julee but julee was ok they wasn’t they mentioned in comment below again take a lot longer to correct see moaning I did had appointment for March had second consultation first was horrendous with Adam then I phone to reschedule and got snotty remarks by Jodie going on about how long my hair take booked me in for restyle I didnt want instead of long cut blow wave said to me they couldn’t do it actually didn’t want to do it cause of the time it take to do moaning over how thick my hair was again she actually put phone down on me aswell for no reason such snotty rude person don’t even know why they are working thier if they don’t wanna do all types of hair it’s hairdressers what they are getting paid to do I didn't complain once about price all they do is lie omg

June 12, 2020
Unprompted review
Complexions Beauty Machine Repairs logo

Reply from Complexions Beauty Machine Repairs

Hi ... I think you have made a mistake. We are complexions.co.uk.
I think you meant to leave this review for complexionsonline.com. That is a diferent business and nothing to do with us. They are a hair and beauty salon.
We buy, sell, service and repair beauty equipment.

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Rated 5 out of 5 stars

Very fast shipping

Very fast shipping, everything was excellent! I would just recommend to better packing items that are fragile like bottles.
I am thrilled with my Moroccanoil, thank you!

April 22, 2020
Unprompted review
Rated 5 out of 5 stars

Very Happy customer

Dave is very helpful and always replies straight away to your messages. Its great to have someone to repair and service your Caci machine as Caci International charge extortionate costs and not so pleasant and helpful.I bought my second hand machine from Complexions as I could not afford Caci prices.

April 1, 2020
Unprompted review
Rated 3 out of 5 stars

Damaged spray-flacon

The heavily damaged box I received, containing the 4 plastic bottles, is the responsibility of the postal services .
It is however the responsibility of Complexions Online Shop, to use enough bubble wrap or other material, to prevent further damage to whatever is in the box ... That material sadly was not there .
As a result one flacon has a broken spraying head that is not functional anymore .

September 15, 2019
Unprompted review
Complexions Beauty Machine Repairs logo

Reply from Complexions Beauty Machine Repairs

Hi ... I think you have made a mistake. We are complexions.co.uk.
I think you meant to leave this review for complexionsonline.com. That is a diferent business and nothing to do with us. They are a hair and beauty salon.
We buy, sell, service and repair beauty equipment.

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Rated 4 out of 5 stars

Prompt efficient service

Prompt efficient service at a competitive price. I would have preferred the delivery to have been left in a safe place rather than require a signature. I wasn't in and had to go to the Post Office to collect which is a nuisance.

September 7, 2019
Unprompted review
Rated 5 out of 5 stars

Great experience

Ease of purchase was great. There did seem to be a small delay on delivery but the team were really helpful.
Item arrived more or less as I’d put the phone down so it was probably due to the bank holiday

September 5, 2019
Unprompted review

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