Concept Blinds Direct Reviews 

This is a very good and professional company and they are extremely helpful with all advice. I had a small issue with a track that I received and I was sent a brand new one. The blinds I have purchased from them are excellent and rather easy to install. I will continue to use these guys and girls and highly recommend them.

I have had quite a few orders from your company and I have never been disappointed with anything. The customer service received was excellent, and the quality of your products are second to none! We received advice with measuring conservatory blinds which was greatly appreciated. I would recommend this company to anyone interested in buying new blinds.

EXCELLENT SERVICE. RIGHT FROM INITIALLY SENDING SAMPLES TO THE FINAL PRODUCT QUALITY, ACCURACY OF MEASUREMENT NEEDING NO ALTERATIONS AND THE FINALLY PROMT DELIVERY.

I have sourced blinds from your company over several years and the quality of your products has been consistently good throughout. Your staff are helpful, your service is prompt, and the website is logical and has useful guides regarding measuring and fitting.
You are good value too in my humble opinion.

Don’t change…………

Bought some rigid PVC vertical blinds, competitively priced and arrived promptly. Look great and are excellent for regularly used French doors to garden access area.

Sadly, after 14 months two of the slats broke where they are hole-punched and fit onto the hanging rail.

I emailed Concept Blinds Direct on Sunday evening notifying them of this problem, received a response from them at 08.32 Monday morning and received replacement slats today, Wednesday, free of charge.

You can judge a company on how it's Customer Service department deals with problems....
Consequently, l rate them as excellent. I'm one fully satisfied customer and will not hesitate in buying from them in the future.

very good service just what we needed, good quality

I have ordered from Concept Blinds a number of times over the last few years. The orders have always arrived on time and they are quick to respond when asking for advice or any questions. Very pleased with the service. I would be very happy to recommend Concept Blinds Direct.

My order was dealt with quickly and efficiently.
Blinds represent good value for money.
Fitting instructions are clear and easy to follow.
Fitting requires only power drill screwdriver and a tape.

We have ordered twice from Concept Blinds both times we have been really happy, we now have 8 blinds!! We have recommended Concept several times to family & friends and will continue to do so.

Very good service and always polite and helpful with any questions I had. You were recommended to me by a friend and I would certainly recommend you to others. I will also be back in touch to order matching blinds for the rest of my house.

Recently purchased Venetian blinds for a bay window, and I am absolutely thrilled with them. The quality is superb, the website is so well designed and easy to navigate and the staff are so helpful and friendly. No hesitation recommending them to family and friends. Truly 5 star.

Exceptional service and great value blinds.
Love the fabric, very luxurious.
Company was great, they sent me out a good number of samples to choose from. Also told me exactly how to measure as I was unsure if I was doing it correctly.
They look incredible, I’m genuinely so very happy with them.
I was put off getting some for many years as I bought a ready made pair from the high street which fell apart in a couple weeks. I wanted a better view of my garden than net curtains so decided to get some made to measure blinds, So very pleased I did.
The staff were extremely helpful and polite.
These are really strong, very simple to fit and look great!
Want some for my main room next, such gorgeous sheer type fabric I got, very impressed,
Many thanks!

A great service from Gavin in customer service who made sure the courier company delivered to the correct property. The blinds are great and were delivered well within the estimated timescale. Many companies could benefit from learning from Gavin how to provide a great customer service. Thank you.

Concept blinds have been great I had a query that was replied to and resolved straight away with no fuss at all. The products are great value for money and the Perfect Fit blinds very easy to fit. Would highly recommend them

Faux wood - 2600mm x 1700mm
After looking at several blinds companies we found Concept blinds and they appeared to be one of the cheapest.
a quick e-mail enquiry to the company led to a sales rep calling me back promptly and we discussed the fitting criteria and the product itself. Giving me the confidence to measure again and ensure i was getting the right product.
a week later i placed the order and received it about 1 month later.
I found the fitting instructions where good and relatively easy to understand, albeit some drawings could do with better close ups of the small details. The quality of the product pretty good, as expected.
The blinds have totally transformed our living space and by using Concept blinds and my own DIY skill (or lack of), i feel we have saved about $GBP400 on just one window. A quick and dirty calculation would suggest if we were to do 4 major windows, through the house, we'd save over $GBP1600!

Good product.

Thanks

Well, I have to say, I’m well pleased with my blinds, they came last week, and were Roman ones. I love the colour Amaze Silver. They were the only company online that would do the width we needed for our living room windows. Once my husband installed them, they look so nice. I like the pull chain, as the last Roman Blinds I bought from a different company were strings.
I could never get them to go right, I rolled these out and they look good, well made, and a good price. We will defo be buying for the bedroom from this site, when we’ve decorated them. I would recommend this company to anyone. They called to check the order was right and I had put one thing down wrong, which the gentleman helped me with. All in all good quality, helpful, friendly. And a quick service, with information all the way through the parcel tracking. Well Done ConceptBlinds!!

The blinds are good, simple to operate, easy to fit and certainly help with reducing the glare in our conservatory.

We purchased blinds for whole house from this company last year. A few days ago when mrs tried to lift the blind to clean the windows and the blind snapped from the corner where the brackets were. We emailed to the company and send some pictures and after a while we have got reply saying that we put only one supporting bracket the middle and the item was not damaged on the transit so therefore they will not replace the blind. So the money we paid 100's £££ gone out the window. There were no support at all. So please be prepared losing your money and blinds after a year as this company will not giving any sort of warranty.

Love the blinds and great service all around.

I cannot rate this company highly enough! Product is second to none and so easy to install. I have ordered multiple times from them and would not go anywhere else.