Up until now the program has been awesome, but the new changes have caused us to have to slow down on sending. We are a partner and send to over 90 clients in 1 account....it takes double the time now... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company

Get the marketing platform made for small businesses.
Running a business is hard. Marketing it shouldn’t be. Take a load off with easy-to-use tools for email, social, events, and more.
Take web visitors and social followers out of the friend zone — and into your email list.
Say goodbye to the algorithms and grow your audience with list-building tools that make it easy to turn your casual fans into contacts you can message directly.
Look like an email pro — even if you’re a beginner.
Our email marketing tools help your messages stand out in the inbox and connect your audience to your business. Plus, enjoy our best-in-class 97% deliverability rate.
Stop ‘em in their scroll.
Slice through the noise of the feed with our social media marketing tools. Use AI to help spin keywords into caption gold, schedule posts, and capture your audience’s attention with easy-to-make ads.
Get support from an actual human being.
Our award-winning customer service team is here for you. Consult one-on-one with a marketing professional, get help via phone or chat, or move through helpful tutorials to get the job done.
We’ve got you — no matter your marketing experience.
Whether you’re new to marketing, have some experience under your belt, or are a total pro, we have tools for you.
1601 Trapelo Road, 02451, Waltham, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The personal service that Sharon gave was great. She helped me upload my contacts - this is always troublesome for me. She made onboarding easy - something that MailChimp did NOT do.

Reply from Constant Contact
Not easy to use. Other sites provide much easier setup when composing emails.

Reply from Constant Contact
Very good at leting me get my information out to my customers.

Reply from Constant Contact
I will copy and paste parts of a document into a constant contact campaign and I need to go back and fix what I just pasted because everything has changed from the text color, font size, space, font boldness - everything. What is the point of me copying and pasting something if I have to redo it again anyway? Very frustrating.

Reply from Constant Contact
Every two years I use CC to communicate with artists for our Art Exhibition and Sale to raise money for our charities. Excellent service and training are the two reasons why I keep coming back to them.
Many thanks to CC and their team of dedicated customer service representatives for their patience and willingness to go the extra mile.

Reply from Constant Contact
The system works well and the online tutorials are really great. I can find things I need and get help to do what I want. I transitioned from another mail service and the transition was seamless and my users did not notice except for the logo on the bottom of the email. I actually have more functionality now than I did in the other service.

Reply from Constant Contact
Love It!!! I would recommend this email marketing platform...

Reply from Constant Contact
I've been a member for many years and will continue with Constant Contact because it's such an easy way to send emails and easy to understand how to do it! Lots of choice and support when needed.

Reply from Constant Contact
Overall the product is fine. However, the security measures are a major pain in the ass. If I sign into my account from a device that I haven't used in a while I waste up to half an hour signing in, providing passwords etc.

Reply from Constant Contact
We have been using CC for many years to keep us in touch with our audience members. Love the ease of use in getting this done week in and week out.

Reply from Constant Contact
Seems that gmail and outlook frequently block constant contact emails so our subscribers aren't always seeing our emails.

Reply from Constant Contact
We've been using Constant Contact since 2012 & highly recommend them! They train, support & continually innovate & upgrade. The platform is super easy to use & the reporting is great.

Reply from Constant Contact
I've used CC for at least 20 years. The support is always there ready to help. I do wish there were more options for templates but you can make your own. Canva is connected too but I sometimes have a glitch with it. It is easy to navigate and you can use it on your cell phone. There are some small differences but that's life,lol!

Reply from Constant Contact
I have used constant contact in a few different roles and always found it easy to use, easy to brand, with great reports and controls.
From setting up my monthly newsletters, to sending out a quick note to sections of my lists, its easy and intuitive. Worth every penny for the engagement.

Reply from Constant Contact
I am not very tech-savvy, and Constant Contact is very user-friendly

Reply from Constant Contact
Incredibly easy to use with all the features necessary to create great posts.

Reply from Constant Contact
I now have a way to quickly and effectively create excellent marketing materials for my Real Estate business.

Reply from Constant Contact
CC has better reach (opening rate) than other platforms such as Mailchimp which I also use. The interface is a bit old fashioned but works well. There should be an easier way to insert an email reply in a newsletter - not having to use the email mailto link generator. I only have 9,000 subscribers but get charged according to the tier for 10-15K subscribers. I would like to downgrade to 'Standard' @ US$ 160/month but this doesn't seem possible. Based in Asia, it's inconvenient having to talk to support in USA time.

Reply from Constant Contact
We did research before going with Constant Contact and we have now been using the service for 2+ years and have been very happy with the performance. There have been some positive upgrades and we have no plans to look elsewhere.
Thank you, Ian

Reply from Constant Contact
Constant Contact makes it easy to do what a lot of businesses and nonprofits do a lot of: send emails and keep track of them. But they have also just implemented a whole bunch more tools that look really interesting. They, arguably, make Constant Contact into a whole new kind of platform. It still does everything we expect of it, but adds a lot more.

Reply from Constant Contact
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.