Made an online purchase from their website in December, 2024. Received an email from Joyce M on 04 January, 2026 saying the product was unavailable and I’d be receiving a refund. Followed up when the... See more
contractorswholesalesupplies.com
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See what reviewers are saying
This company is the needle in the haystack. It's legitimate, which is rare enough. They actually communicate with you and are extremely helpful. I got my order lightning fast! I'm so impressed with Co... See more
Company replied
I ordered Lacquer Retarder. The product was received in 4 days, via ground shipment, from the time I ordered it. The Lacquer Retarder, shipped via UPS, arrived in good condition. The supplier kept... See more
Company replied
It’s refreshing to do business with a company that takes customer service seriously. We ran into a situation that most companies avoid taking the time to remedy but these guys are not only great at ha... See more
Company replied
Company details
Written by the company
Selling affordable contractors and paint supplies. Also sell safety products, PPEs and commercial cleaning supplies with wide selection available.
Contact info
2764 Pleasant Rd #11133, 29708, Fort Mill, United States
- 800-288-9404
- customerservice@contractorswholesalesupplies.com
- www.contractorswholesalesupplies.com
Customer service representative was…
Customer service representative was Awesome!!!!! And was truly helpful to me. If she had not been involved I would not have ever made any purchases with your company.
June 22, 2023
Reply from contractorswholesalesupplies.com
Thank you so much for your kind words and for taking the time to share your positive experience with our customer service representative, Joseph! We are thrilled to hear that they provided you with exceptional assistance and made a lasting impression on your shopping journey.
At our online store, we strive to deliver outstanding customer service and ensure that our shoppers have a smooth and enjoyable experience. It's wonderful to know that our representative went above and beyond to assist you and played a pivotal role in your decision to make purchases with us.
We truly value your feedback and appreciate your trust in our company. Rest assured that we will share your compliments with the customer service representative and recognize their efforts. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We look forward to serving you again in the future!
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Great service and follow up
June 23, 2023
Reply from contractorswholesalesupplies.com
Thank you for your feedback! We're glad you enjoyed our service and appreciated the follow-up. We strive to provide great service and ensure we stay in touch with our customers. If you need any further assistance, feel free to reach out. We look forward to serving you again in the future, Jesus!
Reply from contractorswholesalesupplies.com
You're welcome, Jerry! We're thrilled to hear that we did a great job. Thank you for taking the time to share your positive feedback with us. We greatly appreciate it! If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help.
The sales representative was very helpful and was able to match the price and delivery that another retailer was offering on the web. Very friendly and great job.
Good experience. I had purchased from your company before and was happy with the quick delivery.
June 15, 2023
Reply from contractorswholesalesupplies.com
Thank you for your kind words! We're thrilled to hear that our sales representative provided helpful assistance and matched the price and delivery of another retailer. We pride ourselves on being friendly and delivering excellent service. We're also glad to know that you had a good experience with us previously and were pleased with the quick delivery. We appreciate your continued support, Marron!
Easy and Fast
Product was well priced but initial shipping quote was high. They reached out to me to work on a better shipping rate, I paid over the phone and received the shipment within 4 days.
June 8, 2023
Reply from contractorswholesalesupplies.com
Thank you for your feedback! We're glad to hear that you found our product well priced and that we were able to address your concerns about the initial shipping quote. We strive to provide excellent service and ensure customer satisfaction. We appreciate your cooperation in paying over the phone, and we're delighted that you received your shipment within just 4 days. We value your business and look forward to serving you again in the future, Trevor!
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Quick shipping reaponsw
May 26, 2023
Reply from contractorswholesalesupplies.com
Thank you for your review! We're delighted to hear that our shipping response was quick. Providing timely service is a priority for us, and we're glad we could meet your expectations. We appreciate your feedback and hope to serve you again in the future, Thea!
We had a three way meeting with you
We had a three way meeting with you: me: and my credit card company and even then you would not try to ship me your product . I had to ask my friend to purchase the product . After that you did arrange to send it to me .
June 6, 2023
Reply from contractorswholesalesupplies.com
Thank you for sharing your experience with us, Richard. We apologize for any inconvenience caused during the process. Our priority is to ensure the safety of both the buyer and our company by taking necessary precautions to prevent fraudulent activity. We understand that the three-way meeting and additional steps may have been inconvenient, and we appreciate your understanding. We're glad to hear that you were able to arrange for your friend to purchase the product, and we did eventually arrange for its shipment to you. We value your business and feedback, and we'll take your comments into consideration to improve our processes in the future.
What made my experience a good one
What made my experience a good one? I ordered and paid for a product and you sent me what I paid for.
April 25, 2023
Reply from contractorswholesalesupplies.com
Thank you for taking the time to share your experience with us. We're glad to hear that we were able to deliver the product you ordered and paid for to your satisfaction. At Contractors Wholesale Supplies, we pride ourselves on providing our customers with the best possible experience and we're thrilled to hear that we met your expectations. If there is anything else we can assist you with in the future, please don't hesitate to contact us.
Easy to order and fast shipping but...
Easy to order and fast shipping. The only thing was they had to get my order from 2 different warehouse to fulfil and are charging me more shipping because of it. I don't feel as though that's my fault and I shouldn't have to pay extra for shipping because they don't have the complete order in stock. Especially as I only order multiple of 1 product, not a bunch of different products.
May 2, 2023
Reply from contractorswholesalesupplies.com
Thank you for your feedback regarding your recent order. We're glad to hear that ordering and shipping were fast and easy for you. We're sorry to hear about the inconvenience with the split order and additional shipping charges. We understand that it can be frustrating to pay extra for shipping when it's not your fault. We will certainly review our policies and procedures regarding split orders and shipping charges to see if we can improve the experience for our customers. Thank you for bringing this to our attention.
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Easy, Quick, Helpful
I would call this company small business friendly. Easy to find what I needed on the site. A quick email confirmed if it was okay for a change in color. Tracking has been received showing our order was shipped in a timely manner. All things that help a small business owner be efficient.
May 2, 2023
Reply from contractorswholesalesupplies.com
Thank you for your feedback, Melissa! We're glad to hear that you found our website easy to navigate and that our customer service team was able to assist you with your order. We strive to provide a hassle-free shopping experience for all of our customers, and we're thrilled to have met your expectations. Thank you for choosing our company to fulfill your business needs, and we look forward to serving you again in the future.
Great customer service
April 27, 2023
Reply from contractorswholesalesupplies.com
Thank you, Jeff! We are thrilled to hear that you had a positive experience with our customer service. It's great to know that our efforts have paid off and we have met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. :)
Late and liars!
Deliver your products on time like promised and paid for! Cost me a client because of your promise to deliver! I still had to pay and no thank you from this company! We’ll never order from hear!! Poor customer service!!
April 6, 2023
Reply from contractorswholesalesupplies.com
We are terribly sorry to learn that we have let you down, Abel. Your constructive criticism will allow us the opportunity to improve and do better. We sincerely appreciate you bringing this to our attention. We are always looking for ways to improve. We have found out that the delay is because of the courier who damaged the item. We have already sent a replacement hopefully it will be delivered in 3-5 business days. If you need further assistance, please email customerservice@contractorswholesalesupplies.com or call us at 800-288-9404 and allow us the opportunity to make things right for you. We may be able to give you discounts for the trouble. Just look for me, my name is Jill, when you call/email. We appreciate your time and do hope that you will reach out to us soon.
Received product in only 2 days !
I ordered a loctite product. Price was good,the product was the correct one, and it arrived in two days.
April 6, 2023
Reply from contractorswholesalesupplies.com
Thank you for your positive feedback, James! We are thrilled to hear that you received your Loctite product promptly and that it was exactly what you needed. We pride ourselves on providing competitive pricing and fast shipping to ensure our customers have a seamless experience. We appreciate your business and look forward to serving you in the future.
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Prompt delivery items exactly what they…
Prompt delivery items exactly what they were advertised to be in good prices will use again
March 20, 2023
Reply from contractorswholesalesupplies.com
Thank you for your positive feedback! We are glad to hear that you received your items promptly and they met your expectations. We appreciate your business and look forward to serving you again in the future.
Great first impression
Pricing was good, shipping was quick and communication was top notch.
March 15, 2023
Reply from contractorswholesalesupplies.com
Thank you for the positive feedback, Conor! We always strive to provide our customers with competitive prices, fast shipping, and excellent communication. It's great to hear that your first impression of our company was a good one. We hope to continue exceeding your expectations in the future. Don't hesitate to reach out if you need anything else!
Quick and reasonable shipping cost.
March 1, 2023
Reply from contractorswholesalesupplies.com
Thank you for your feedback, Joan! We are glad to hear that you received your order in a timely manner and that the shipping cost was reasonable. We strive to provide our customers with the best possible service and value. If you need anything else in the future, please don't hesitate to reach out to us.
Responsive
Responsive, worked really quickly. Items arrived quick and in good condition.
March 3, 2023
Reply from contractorswholesalesupplies.com
Thank you for taking the time to share your positive experience with us, Grace. We are glad to hear that you found our team responsive and efficient. It's always our goal to provide our customers with fast and reliable service. We appreciate your business and hope to serve you again in the future.
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Very happy
Very happy! They worked with us to get a quote with the supplies we needed. Shipping was quick and communication was great.
February 27, 2023
Reply from contractorswholesalesupplies.com
Thank you for your feedback! We're glad to hear that you're happy with our service. We always strive to provide our customers with the supplies they need, and we're thrilled that we were able to work with you to get a quote that met your requirements. It's great to know that our shipping and communication met your expectations as well. Thank you for choosing us and we look forward to serving you again in the future.
Easy to get what I was looking for.
February 23, 2023
Reply from contractorswholesalesupplies.com
Thank you for your feedback, Linda! We're glad to hear that our website made it easy for you to find what you were looking for. If there's anything else we can assist you with in the future, please don't hesitate to let us know.
Very easy and quick shipping
February 9, 2023
Reply from contractorswholesalesupplies.com
Thank you for taking the time to leave a review, Tim! We're thrilled to hear that you had a positive experience with our quick shipping. We appreciate your business and hope to continue providing you with excellent service. Please let us know if there's anything else we can do for you in the future!
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